How to tackle canteen issues, particularly food problem with employees
From India, Madras
Acknowledge(0)
Amend(0)
9From India, Madras
Acknowledge(0)Amend(0)
You must have heard the famous Aesop’s tale about the father, son & their donkey. You cannot satisfy everybody. :cry: But still if anyone has a practical solution, plz share with all.
From India, New Delhi
Acknowledge(0)Amend(0)
From India, New Delhi
Acknowledge(0)Amend(0)
Hi,
It is a good question and really difficult to answer. However, I want to share my experience.
- We gave it to a contractor who in turn supplies food at subsidized rates.
- We introduced a computerized canteen coupon system.
- Established a canteen committee which tastes every day and sends to the counter.
- We have improved quality and thereby won the confidence of employees.
- Laid glazed tiles, stainless steel tables, and a music system during lunch and dinner times.
- Established various standards in food quality.
For the past 4 years, we have not had any problems. Prior to that, daily problems were there, and there was a lot of mental agony for the HR department. We have initiated various actions as well. We have also imparted all employees with culture-building training programs, which have helped them understand us better and be more productive.
Basically, you should have a good contractor, win the confidence of employees by monitoring the system, and address grievances.
Sudheer
Acknowledge(0)Amend(0)
It is a good question and really difficult to answer. However, I want to share my experience.
- We gave it to a contractor who in turn supplies food at subsidized rates.
- We introduced a computerized canteen coupon system.
- Established a canteen committee which tastes every day and sends to the counter.
- We have improved quality and thereby won the confidence of employees.
- Laid glazed tiles, stainless steel tables, and a music system during lunch and dinner times.
- Established various standards in food quality.
For the past 4 years, we have not had any problems. Prior to that, daily problems were there, and there was a lot of mental agony for the HR department. We have initiated various actions as well. We have also imparted all employees with culture-building training programs, which have helped them understand us better and be more productive.
Basically, you should have a good contractor, win the confidence of employees by monitoring the system, and address grievances.
Sudheer
Acknowledge(0)Amend(0)Looking for something specific? - Join & Be Part Of Our Community and get connected with the right people who can help. Our AI-powered platform provides real-time fact-checking, peer-reviewed insights, and a vast historical knowledge base to support your search.
Human Resource Management in Service Sector.doc