Dear All,

I am working as an HR professional in a company. I need to understand when exactly the exit interview is conducted for an employee who has resigned and is under a notice period. Additionally, I would like to know who conducts this exit interview - the HR department or the department head of the employee who is serving the notice period?

Please reply.

Thanks with best regards,
Sneha

From India, Mumbai
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Hello Sneha,

Exit interviews for employees who have resigned are typically conducted on their last working day. The HR department conducts the exit interview, not the HOD. This is because the employee should be able to provide valid feedback on why they are leaving, their experience during their tenure, whether it was satisfactory, and the reasons for their departure. Employees are also encouraged to offer suggestions for improving the overall work environment of the company.

The purpose of the exit interview is to understand the underlying reasons for the employee's departure and to consider their suggestions constructively, making necessary changes for improvement.

Hope this clarifies the process for you.

From India, Pune
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Dear Sneha,

Kindly read and digest the content at How to... conduct exit interviews - People Management Magazine Online and then tell us when and how you will set up the exit interview.

From United Kingdom
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Hello Sneha,

An exit interview is conducted by HR anytime before or on the last day of the employee leaving the organization. The purpose is to ascertain the exact reasons for their departure. It is usually found that people leave a company because of the boss, a better salary package, lack of career advancement opportunities, a mismatch of job and person, or dissatisfactory relationships with peers/boss. One or a combination of these factors may cause an exit. An exit interview helps to understand the exact causes in order to take corrective action to reduce future attrition of quality people.

From India, Mumbai
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Anonymous
Exit interviews can be conducted anytime until the employee's last working day. However, the timing of conducting an exit interview is not crucial. The main focus should be on understanding why the employee is leaving and what factors led to their resignation.

Reasons for an employee's departure may encompass a variety of factors, including immediate concerns, the working environment, location (such as distance from home), promotion opportunities, relationships with colleagues, job security, tangible benefits like salary, and intangible benefits like working hours, breaks, and healthcare benefits.

It is essential to identify the reasons behind the employee's decision to leave and make efforts to enhance the areas highlighted during the exit interview.

Thank you

From Pakistan, Karachi
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When an employee has decided to part ways with your company, they are simultaneously opening a window of opportunity for you, as the employer, to gain valuable insight into why they have decided to move on, what went wrong (if anything), and what can be done in the workplace to improve retention and company culture.
An exit interview (also known as termination or separation interview) is simply an interview conducted with an employee who is leaving a company.
The purpose of this interview is to learn. In other words, to gain insight into how you can go about reducing unwanted turnover by leveraging the information provided by the employee, while showing that you value their insight and intend on taking action to make improvements wherever necessary.
When is the best time to conduct one?
There is some debate around when is the best time to conduct an exit interview.
Many companies choose to conduct them as a routine part of the off-boarding process during an employee’s last week on the job. Some employers do them several weeks or even months after the individual leaves, either by phone or online survey.
The most important point to consider regarding timing is how heated the departure was in terms of emotions and conflict with other members of the organization. If the exit was, shall we say, rough, then it might be a good idea to conduct the interview a few weeks after the employee has left, so the dust has settled and they can provide their feedback with a calm perspective.
If it was a smooth departure, then conducting the interview during the employee’s final week is suitable.

From India
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