Dear Sir/Madam, Request you to share the KPI’s of the Sales Team to be mentioned in the Retail organization, on the Sales employees Appraisal form. Thank you very much.
From India, Mumbai
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From India, Mumbai
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Dear William Cabral,
You could have given a little more information about your store. What type of store is this? What kind of merchandise is stored? Anyway, in general, the following KPIs could be foreseen for the salespersons of the retail store:
a) Sales per employee
b) Sales per Sq Ft or Sq Mt
c) Inventory Turnover Ratio
d) Forecasting accuracy
e) Value of the obsolete inventory against the total inventory in the store
f) Cost of a lost sale (because of the non-availability of SKUs)
"Footfall to sales conversion ratio" is a very standard KPI. However, I am a little against assigning it to the salespersons. It should be assigned to the marketing department. Attracting the right customers is the job of marketing and not of sales.
You may click the following link to refer to my reply to the past post that was related to the retail industry:
https://www.citehr.com/484179-retail-industry-hr-manager.html
I conduct training programs in the field of Supply Chain Management (SCM). You may click here if you wish to refer to my activities in this field.
Thanks,
Dinesh Divekar
From India, Bangalore
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8218You could have given a little more information about your store. What type of store is this? What kind of merchandise is stored? Anyway, in general, the following KPIs could be foreseen for the salespersons of the retail store:
a) Sales per employee
b) Sales per Sq Ft or Sq Mt
c) Inventory Turnover Ratio
d) Forecasting accuracy
e) Value of the obsolete inventory against the total inventory in the store
f) Cost of a lost sale (because of the non-availability of SKUs)
"Footfall to sales conversion ratio" is a very standard KPI. However, I am a little against assigning it to the salespersons. It should be assigned to the marketing department. Attracting the right customers is the job of marketing and not of sales.
You may click the following link to refer to my reply to the past post that was related to the retail industry:
https://www.citehr.com/484179-retail-industry-hr-manager.html
I conduct training programs in the field of Supply Chain Management (SCM). You may click here if you wish to refer to my activities in this field.
Thanks,
Dinesh Divekar
From India, Bangalore
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Performance appraisal for sales exe.doc