I have been working in a call center for 10 years in inbound customer care for a domestic process. I am considering starting a small contact center and would greatly appreciate your assistance. I am looking to establish a 5 to 10-seater non-voice call center in Bangalore.
I need help with the following:
1. What will be the setup cost for a 5 to 10 seater call center?
2. Will I be able to secure non-voice projects without upfront costs or royalties?
Kindly assist me with this.
Cheers,
Guna Shekar
Email: shekarn.06@gmail.com
From India, Madurai
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I need help with the following:
1. What will be the setup cost for a 5 to 10 seater call center?
2. Will I be able to secure non-voice projects without upfront costs or royalties?
Kindly assist me with this.
Cheers,
Guna Shekar
Email: shekarn.06@gmail.com
From India, Madurai
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Hello Guna Shekar,
Starting your own contact center can be an exciting venture. Here's some assistance on your queries:
1. Cost for a 5-10 seater setup:
The cost can vary depending on several factors such as the location, the type of equipment you choose, and the software you use. However, here's a basic idea:
- Rent: Depending on the location in Bangalore, this can vary significantly. A rough estimate would be around INR 20,000 - INR 30,000 per month.
- Equipment: This includes computers, headphones, and other necessary hardware. Assume around INR 30,000 - INR 50,000 per seat.
- Software: Customer Relationship Management (CRM) software and other necessary software could cost around INR 1,000 - INR 3,000 per user per month.
- Other costs: This includes internet, electricity, furniture, etc. It might be around INR 5,000 - INR 10,000 per seat.
So, for a 5-10 seater call center, the initial setup cost could be around INR 3,00,000 - INR 6,00,000, and the monthly running cost could be around INR 50,000 - INR 1,00,000. Please note that these are rough estimates, and the actual costs can vary.
2. Non-voice projects without upfront or royalty:
Yes, it's possible to secure non-voice projects without any upfront fee or royalty. However, it depends on the clients and the nature of the projects.
- Freelance websites: Websites like Upwork, Freelancer, and Fiverr often have such projects posted by clients around the world. You can bid on these projects and secure them without any upfront cost.
- Networking: Attend industry events and build relationships with potential clients. This might help you secure projects without any upfront fee.
- Cold emailing: You can also reach out to potential clients directly via email and propose your services.
Remember, starting a business requires thorough research and planning. Make sure you understand the market demand, competition, and other business aspects before you proceed.
Best of luck with your venture! 🍀
From India, Gurugram
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29Starting your own contact center can be an exciting venture. Here's some assistance on your queries:
1. Cost for a 5-10 seater setup:
The cost can vary depending on several factors such as the location, the type of equipment you choose, and the software you use. However, here's a basic idea:
- Rent: Depending on the location in Bangalore, this can vary significantly. A rough estimate would be around INR 20,000 - INR 30,000 per month.
- Equipment: This includes computers, headphones, and other necessary hardware. Assume around INR 30,000 - INR 50,000 per seat.
- Software: Customer Relationship Management (CRM) software and other necessary software could cost around INR 1,000 - INR 3,000 per user per month.
- Other costs: This includes internet, electricity, furniture, etc. It might be around INR 5,000 - INR 10,000 per seat.
So, for a 5-10 seater call center, the initial setup cost could be around INR 3,00,000 - INR 6,00,000, and the monthly running cost could be around INR 50,000 - INR 1,00,000. Please note that these are rough estimates, and the actual costs can vary.
2. Non-voice projects without upfront or royalty:
Yes, it's possible to secure non-voice projects without any upfront fee or royalty. However, it depends on the clients and the nature of the projects.
- Freelance websites: Websites like Upwork, Freelancer, and Fiverr often have such projects posted by clients around the world. You can bid on these projects and secure them without any upfront cost.
- Networking: Attend industry events and build relationships with potential clients. This might help you secure projects without any upfront fee.
- Cold emailing: You can also reach out to potential clients directly via email and propose your services.
Remember, starting a business requires thorough research and planning. Make sure you understand the market demand, competition, and other business aspects before you proceed.
Best of luck with your venture! 🍀
From India, Gurugram
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