Hello Seniors,
I am working as an HR executive in an IT company for the last 3 months. I do not possess much experience, but the last HR gave me a brief description of her profile, and I continued with that. However, 2 days ago, my boss held individual meetings with all the staff regarding the performance of HR, and the results were shocking. All the staff blamed me for being biased, not very strict, or even rude, and for being unable to manage the profile effectively. They gave me lower marks compared to the last HR. These reviews are from employees who have not had much communication with me. I am taking this feedback constructively, but please help me with how to overcome this situation.
Thank you.
From India, Bhopal
Acknowledge(0)
Amend(0)
8I am working as an HR executive in an IT company for the last 3 months. I do not possess much experience, but the last HR gave me a brief description of her profile, and I continued with that. However, 2 days ago, my boss held individual meetings with all the staff regarding the performance of HR, and the results were shocking. All the staff blamed me for being biased, not very strict, or even rude, and for being unable to manage the profile effectively. They gave me lower marks compared to the last HR. These reviews are from employees who have not had much communication with me. I am taking this feedback constructively, but please help me with how to overcome this situation.
Thank you.
From India, Bhopal
Acknowledge(0)Amend(0)
Looking strange. You need to ask inputs from them only as I don't understand why they gave you fewer marks. Ask them what their expectations are, and you need to work on those only. It would be difficult for you to improvise on some points, and later you come to know they are not looking for all these points. So better take inputs from them and try to improvise on those points.
New Blog on health - [Health Beauty Fitness](http://fitnessbeautyplus.blogspot.com/)
From India, Mumbai
Acknowledge(0)Amend(0)
New Blog on health - [Health Beauty Fitness](http://fitnessbeautyplus.blogspot.com/)
From India, Mumbai
Acknowledge(0)Amend(0)
Dear Deepti,
God bless you.
You have stated that you have little experience and that the one-on-one chat of your boss with the staff has left you with a lot of blame on you on many aspects.
1. I congratulate you for the achievement that in two months' time you can be talked about by the staff. People who stay for years at times are not noticed or even known to staff. Congrats, keep it up.
2. To quote Dale Carnegie, "NO ONE KICKS A DEAD DOG." Vibrant and dynamic people are the only ones noticed. You throw stones only at a dog that gives you fear.
3. Now for what you should do, I quote from Rudram Chamakam, the last stanza for you and everyone to follow:
"I would think by my mind only sweet things,
I would do only sweet things,
I would take only sweet things for the worship of devas,
I would talk of only sweet things,
I would only give the sweetest things to devas,
And men who want to hear good things,
Let the devas protect me who does this way,
And let my ancestor gods protect me."
Blessings,
Dr. Ram
rhinoramanan@gmail.com
From India, Indore
Acknowledge(0)Amend(0)
God bless you.
You have stated that you have little experience and that the one-on-one chat of your boss with the staff has left you with a lot of blame on you on many aspects.
1. I congratulate you for the achievement that in two months' time you can be talked about by the staff. People who stay for years at times are not noticed or even known to staff. Congrats, keep it up.
2. To quote Dale Carnegie, "NO ONE KICKS A DEAD DOG." Vibrant and dynamic people are the only ones noticed. You throw stones only at a dog that gives you fear.
3. Now for what you should do, I quote from Rudram Chamakam, the last stanza for you and everyone to follow:
"I would think by my mind only sweet things,
I would do only sweet things,
I would take only sweet things for the worship of devas,
I would talk of only sweet things,
I would only give the sweetest things to devas,
And men who want to hear good things,
Let the devas protect me who does this way,
And let my ancestor gods protect me."
Blessings,
Dr. Ram
rhinoramanan@gmail.com
From India, Indore
Acknowledge(0)Amend(0)
Dear Deepti,
It takes a lot of courage to blatantly accept one's own faults. I would say your modesty will take you on the right track. Back in your firm, you have to attend to two entirely different domains of people: your peers, i.e., the HR-mates, and the employees.
As far as pleasing the colleagues is concerned, I would suggest not to get impatient. You are new to the domain and will need a lot of perseverance to showcase your mettle. Inculcate the technicalities, do your homework, read articles, get hands-on exposure to all that comes your way, and while putting all these efforts, try to get help from your seniors. Be thankful to them. You just have to make them realize that you are trying to get a hang of all the chores in their worthy guidance.
For the employees, just be more interactive and congenial. See that they relate to you and come to you to address their grievances. Just be more proactive, and you are thorough.
From India, Chandigarh
Acknowledge(0)Amend(0)
It takes a lot of courage to blatantly accept one's own faults. I would say your modesty will take you on the right track. Back in your firm, you have to attend to two entirely different domains of people: your peers, i.e., the HR-mates, and the employees.
As far as pleasing the colleagues is concerned, I would suggest not to get impatient. You are new to the domain and will need a lot of perseverance to showcase your mettle. Inculcate the technicalities, do your homework, read articles, get hands-on exposure to all that comes your way, and while putting all these efforts, try to get help from your seniors. Be thankful to them. You just have to make them realize that you are trying to get a hang of all the chores in their worthy guidance.
For the employees, just be more interactive and congenial. See that they relate to you and come to you to address their grievances. Just be more proactive, and you are thorough.
From India, Chandigarh
Acknowledge(0)Amend(0)
Dear Deepti,
You have not provided enough information to give precise advice. For example, what is the nature of the organization, and how many people are working there? How many people did the manager have one-on-one conversations with? What was the profile given by the previous HR person? Did your manager provide you with a breakdown of the points raised by the staff? The more information you provide, the more precise advice you will receive.
I have applied the GAP approach to improve Teaching and Learning. You can read more about the GAP approach at https://www.google.co.uk/search?q=ex...ch+to+teaching
Thank you.
From United Kingdom
Acknowledge(0)Amend(0)
You have not provided enough information to give precise advice. For example, what is the nature of the organization, and how many people are working there? How many people did the manager have one-on-one conversations with? What was the profile given by the previous HR person? Did your manager provide you with a breakdown of the points raised by the staff? The more information you provide, the more precise advice you will receive.
I have applied the GAP approach to improve Teaching and Learning. You can read more about the GAP approach at https://www.google.co.uk/search?q=ex...ch+to+teaching
Thank you.
From United Kingdom
Acknowledge(0)Amend(0)
Thank you for your valuable suggestions. As Sir Das asked me to be more interactive and congenial, the main issue lies with the employees who provided entirely negative feedback. They are introverted, do not have lunch with other staff members, do not find one-to-one meetings with HR interactive or productive, and show no interest in conversing with me. Please advise.
From India, Bhopal
Acknowledge(0)Amend(0)
From India, Bhopal
Acknowledge(0)Amend(0)
Hello Simhan Sir,
It is an IT firm (outsourcing) having 2 sections: 1. SEO and 2. BPO. BPO consists of 11 employees, including 1 manager, and has been started recently, i.e., a month ago, while SEO was established in Jan 2011. There are 12 employees, including two managers, in that section. I and a technical admin are common to both sections. My boss had a one-to-one chat with all of them and just told me that the staff is considering me rude and biased.
From India, Bhopal
Acknowledge(0)Amend(0)
It is an IT firm (outsourcing) having 2 sections: 1. SEO and 2. BPO. BPO consists of 11 employees, including 1 manager, and has been started recently, i.e., a month ago, while SEO was established in Jan 2011. There are 12 employees, including two managers, in that section. I and a technical admin are common to both sections. My boss had a one-to-one chat with all of them and just told me that the staff is considering me rude and biased.
From India, Bhopal
Acknowledge(0)Amend(0)
As it is a small firm, ask your manager to give you some more information about what they mean by rude and biased. Please read the articles in the links provided and prepare a questionnaire to solicit their expectations and perceptions. They may not interact with you in person but may be prepared to answer your questions.
From United Kingdom
Acknowledge(0)Amend(0)
From United Kingdom
Acknowledge(0)Amend(0)
Dear Deepti,
As advised and appreciated by Mr. Reinoramanan, it is absolutely fantastic, as well as by Mr. Simhan. As a good HR professional, you have to maintain a balance with your staff and boss and coordinate effectively with them.
In my opinion, if your boss takes you for a one-on-one meeting with the staff, it is not only beneficial but also a great platform created by your boss for further interaction with your staff. It is possible that you might feel some negativity from the staff due to their unhappiness and complaints about you. Forget about all that.
Take it positively as you are now in a position to understand the existing problems and their requirements, which will help in resolving their issues more easily. Make notes and summarize the previous HR activities, then compare them with the current requirements. Prepare a small presentation on this and present it to your boss for review and advice on implementation.
Regards
From India, Delhi
Acknowledge(0)Amend(0)
As advised and appreciated by Mr. Reinoramanan, it is absolutely fantastic, as well as by Mr. Simhan. As a good HR professional, you have to maintain a balance with your staff and boss and coordinate effectively with them.
In my opinion, if your boss takes you for a one-on-one meeting with the staff, it is not only beneficial but also a great platform created by your boss for further interaction with your staff. It is possible that you might feel some negativity from the staff due to their unhappiness and complaints about you. Forget about all that.
Take it positively as you are now in a position to understand the existing problems and their requirements, which will help in resolving their issues more easily. Make notes and summarize the previous HR activities, then compare them with the current requirements. Prepare a small presentation on this and present it to your boss for review and advice on implementation.
Regards
From India, Delhi
Acknowledge(0)Amend(0)
Dear Deepti,
I can understand your condition as we are all freshers when we start something. I am also not so old in HR, just having 2 years of experience.
But I would like to share my views as I have worked in the largest broking house as well as a small newly setting up IT company. So both experiences are worth sharing.
The profile and designation of an HR are very dignified. We are the source of employment and also like guardians of employees while they are working with us. So, we have to set good examples in front of employees. We need to be neutral, generous like a mother when children have done something good in class, and strict like a father who is making a child strong with his toughness.
Don't involve yourself with a particular person too much. If someone has done good, appreciate them and also motivate others who were in the same race. When somebody complains about something, listen patiently and give them assurance that you will find the root cause and rectify it.
Try to be polite and look cheerful. Dress sincerely. For persons who were negative in one-to-one interactions, call them into your cabin in free time and ask them about their expectations. Also, make them realize that every person has a different personality. Previous HR was good, but you are also there for their mutual benefits. Plan some interactive employee engagement activities so that you can get to know them better.
I know I haven't said anything extraordinary, but if you follow all these things, trust me, gradually all things will be okay.
All the Best!
From India, Mohali
Acknowledge(0)Amend(0)
I can understand your condition as we are all freshers when we start something. I am also not so old in HR, just having 2 years of experience.
But I would like to share my views as I have worked in the largest broking house as well as a small newly setting up IT company. So both experiences are worth sharing.
The profile and designation of an HR are very dignified. We are the source of employment and also like guardians of employees while they are working with us. So, we have to set good examples in front of employees. We need to be neutral, generous like a mother when children have done something good in class, and strict like a father who is making a child strong with his toughness.
Don't involve yourself with a particular person too much. If someone has done good, appreciate them and also motivate others who were in the same race. When somebody complains about something, listen patiently and give them assurance that you will find the root cause and rectify it.
Try to be polite and look cheerful. Dress sincerely. For persons who were negative in one-to-one interactions, call them into your cabin in free time and ask them about their expectations. Also, make them realize that every person has a different personality. Previous HR was good, but you are also there for their mutual benefits. Plan some interactive employee engagement activities so that you can get to know them better.
I know I haven't said anything extraordinary, but if you follow all these things, trust me, gradually all things will be okay.
All the Best!
From India, Mohali
Acknowledge(0)Amend(0)Engage with peers to discuss and resolve work and business challenges collaboratively - share and document your knowledge. Our AI-powered platform, features real-time fact-checking, peer reviews, and an extensive historical knowledge base. - Join & Be Part Of Our Community.
Communication Tips.doc
Improve-your-co mmunication-ski ll-and-succeed. ppt