Hi Guys,
I am in the process of designing an appraisal system for one of our group companies. Being a non-finance person, it will take some time for me to understand the company's profile and industry. Also, one of the factors is that some staff members think they are too happy (especially a few senior individuals) with the current system, and thus, the need for a new and improved system does not seem necessary to them. However, the management and the parent company hold a different perspective. I find myself at times unsure of how to clarify their queries. The company in question is an NBFC that deals with forex, derivatives, and interest rates.
Colleagues from a similar industry are welcome to share their insights on how to handle the resistance, as the information available to me is incomplete, thereby causing delays in my process.
Advice, inputs, and suggestions are much appreciated.
From India, Mumbai
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85I am in the process of designing an appraisal system for one of our group companies. Being a non-finance person, it will take some time for me to understand the company's profile and industry. Also, one of the factors is that some staff members think they are too happy (especially a few senior individuals) with the current system, and thus, the need for a new and improved system does not seem necessary to them. However, the management and the parent company hold a different perspective. I find myself at times unsure of how to clarify their queries. The company in question is an NBFC that deals with forex, derivatives, and interest rates.
Colleagues from a similar industry are welcome to share their insights on how to handle the resistance, as the information available to me is incomplete, thereby causing delays in my process.
Advice, inputs, and suggestions are much appreciated.
From India, Mumbai
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Hi Jhuma,
Congratulations on the initiative. Since you already have support from management, launching the new system should be easy. Here are some suggestions for the process:
1. Plan for a simple appraisal process.
2. Aim for a goal-oriented organization where all employees set goals on a half-yearly/annual basis.
3. Align key competencies with roles and incorporate them into the appraisal process.
4. Gather training needs and feedback on career development as part of the appraisal.
5. Introduce a recommendation channel where the appraiser proposes promotions/increments/bonuses/re-designations, and recommendations go through a reviewer before reaching HR and the board for final approval.
6. Assign weightage to goals and competencies for specific roles in the organization.
7. Determine the final performance rating and communicate it to employees.
8. Provide comprehensive training on the new process to stakeholders and employees before the launch.
Wishing you all the best.
From India, Bangalore
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Congratulations on the initiative. Since you already have support from management, launching the new system should be easy. Here are some suggestions for the process:
1. Plan for a simple appraisal process.
2. Aim for a goal-oriented organization where all employees set goals on a half-yearly/annual basis.
3. Align key competencies with roles and incorporate them into the appraisal process.
4. Gather training needs and feedback on career development as part of the appraisal.
5. Introduce a recommendation channel where the appraiser proposes promotions/increments/bonuses/re-designations, and recommendations go through a reviewer before reaching HR and the board for final approval.
6. Assign weightage to goals and competencies for specific roles in the organization.
7. Determine the final performance rating and communicate it to employees.
8. Provide comprehensive training on the new process to stakeholders and employees before the launch.
Wishing you all the best.
From India, Bangalore
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Resistance could be usual..
1. Instead of launching appraisal alone, may be you could first create an ambiance of performance, performance based benefits, transparency etc.
2. Maximum care shall be given not to spread the message “Appraisal is going to increase the workload, to punish the underperformed". Ideal message could be something like “A tool for management to gauge company/group/team/individual performance and help individual to give outstanding performance and add value to self as well as organization"
3. You may introduce appraisal through your in-house HRMS because the automated process can motivate employees to try this and also help to create more confidence in the process.
4. If there is no in-house HRMS, evaluate couple of off the shelf tools and launch it.
5. Ensure training to Business Heads, Appraisers and Employees on appraisal process, well in advance
From India, Bangalore
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1. Instead of launching appraisal alone, may be you could first create an ambiance of performance, performance based benefits, transparency etc.
2. Maximum care shall be given not to spread the message “Appraisal is going to increase the workload, to punish the underperformed". Ideal message could be something like “A tool for management to gauge company/group/team/individual performance and help individual to give outstanding performance and add value to self as well as organization"
3. You may introduce appraisal through your in-house HRMS because the automated process can motivate employees to try this and also help to create more confidence in the process.
4. If there is no in-house HRMS, evaluate couple of off the shelf tools and launch it.
5. Ensure training to Business Heads, Appraisers and Employees on appraisal process, well in advance
From India, Bangalore
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