prakashc
1

Hi,
It is a usual practice for us to receive feedback each year from our employees. The number of responses have not been up to our expectations so far and we are looking at ways to enhance participation. We have been using the survey model of Gallup. Need suggestions /ideas / thoughts on what can be done to muster full participation.
Thanks in anticipation!

From United Arab Emirates, Dubai
nashbramhall
1624

Dear Prakash,
You have not given any indication of the size of the company or the nature of work and the level of employees. Do you have any reward for employees offering suggestion, when their suggestions are taken up and acted upon? Do they have any role in implementing the suggestions? How long does it take for the suggestion maker to know what you did with the suggestion? Not knowing all this we can only give you theoretical ideas and not practical suggestions, which depend upon a thorough investigation of why there is a lack of participation.
Kindly see http://www.bpclub.com/_Attachments/Resources/413_S4.pdf found at Google
Have a nice day.
Simhan

From United Kingdom
prakashc
1

Dear Simhan,
Some valid questions you have poised indeed. Here are the details:
Company : In the service industry employing about 20,000 employees, including 1000 members of staff.
Reward: Current cash is being provided for the best suggestions
Role: They have no role in implementing, a good thought though!
Time: It takes about a month for the person to know the status of his/her suggestion.
T/C

From United Arab Emirates, Dubai
shreyas_dave2001
Dear Prakash,
I am fully agree with what Simhan has said. To make the suggestion scheme successful.. according to me the following things needs to be taken care of.
  • Employees should be assured that their suggestions in as it is form will reach to some senior unbiased person who will really value the suggestion.
  • All the suggestions which are in favour of the organization should be implemented as fast as possible to boost up the morale of employees. Such employee's names should be displayed on the notice board to give them the recognition.
  • If possible, some cash award should be announced for good suggestion.
However, I feel that first two points are more effective than the third one.
Warm Regards.
Shreyas Dave
HR Consultant
Al Turki Enterprises LLC
Muscat
Sultanate of Oman
Mob : 00 - 968 - 99335659


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