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Hello friends
this question has always pondered over me. we talk about value as intangible, something that cannot be counted. HR is one aspect of business which cannot be always counted but most importantly it counts.
Can someone give me how we as HR persons tangiblise the intangible
NAval

From India, Mumbai
VALUE-ADDED HR – BEYOND

THE DEPARTMENT WALLS

WITH HR DEPARTMENTS COVERING A MULTITUDE OF TRANSACTIONAL AND

ADMINISTRATIVE TASKS, THERE IS LITTLE TIME LEFT TO CONCENTRATE ON THE CORE

JOB OF PARTNERING WITH THE BUSINESS TO ADD REAL VALUE, WRITES DANIEL

KASMIR,HR AND CORPORATE AFFAIRS DIRECTOR EMEA, MANPOWER.

For most enterprises today, no

market is more competitive than the

market for employees. The challenge for

organisations is not only to make potential

employees aware of their company

as a good place to work, and bring the

best applicants successfully through the

recruitment and hiring process, but to

retain them, ensure their understanding

of the company’s goals and commitment

to them, and provide the environment

and structures to motivate them to give

of their best.

HR overstretched

Traditionally, HR has been tasked with

much of the responsibility for these critical

tasks. Low morale in the company? Ask

HR what they’re doing about it. In fact,

line management has at least as big a role

to play as HR in ensuring a workforce

can deliver competitive success. A genuine

partnership between the two is the ideal.

But many HR departments are expected

to cover a huge range of tasks from processing

the timesheets to working with the

Chairman to develop a CEO succession

plan. In practice the day-to-day transactional

tasks tend to squeeze out the more

strategic activities that really add value to

the business, with a 6:1 ratio of time spent.

But it doesn’t have to be so. Business

process outsourcing (BPO) has now moved

beyond the IT and finance functions to

HR. It is the fastest growing area of the

whole BPO market and will be worth

$51bn by the end of this year. A recent

Conference Board Survey1 found that over

60 per cent of companies already outsource

one or more major HR functions.

US companies are twice as likely to outsource

their HR functions as their European

counterparts; differing country legislation

and practices add a layer of complexity.

But Europe, especially the UK, is catching

up. More interestingly, respondents to the

survey are intent on outsourcing more.

The majority of those who have outsourced

are satisfied that their objectives have

been met, with less than 1 per cent of

outsourced HR functions being brought

back in-house.

Outsourcing dilemma

Even within HR, the size of the outsource

can nowadays range from basic payroll

and benefits administration to the entire

HR service, including training and development,

recruitment and retention, staff

management, benefits administration, relocation,

contracts, productivity management

and reward strategies. How do you choose

which option is the right one for your

company? Manpower provides staffing services

to over 400,000 customers, and

employment opportunities to more than

two million people per year. They are

expert in helping companies work through:

 goals and objectives

 current costs and benefits

 likely people impacts

 relevant metrics

so as to choose the right option for them.

Supporting strategy

HR buying decisions are now much more

sophisticated than they were five years

ago. Cost reduction is still a priority but

companies are finding they can get more

value added by tapping into the expertise

and technology that HR specialists can

offer to improve the HR service and free

up internal resources to support implementation

of the business strategy.

Manpower’s expertise and global reach

is already providing a bundle of outsourced

HR services to organisations as diverse as

a UK local authority and one of the

world’s largest IT companies. Manpower

specialises in providing human resources

support, leaving organisations free to concentrate

on their core business and the HR

function free to take the role of strategic

partner to the business leaders.

http://vlerick.com <link updated to site home>

From India, Mumbai
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