I'm working on a project on Employee Retention. Besides the ITES-BPO industry, I also intend to focus on the Aviation industry since we know that India faces a significant shortage of pilots. Please help me get started. Thanks. -JP
From India, Mumbai
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From India, Mumbai
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Dear friend,
You have taken on a very challenging task by choosing to do this project. The IT, BPO, and aviation industries share a common problem regarding employee retention - the working environments in all three are highly stress-inducing, which is presumably a major reason for attrition.
You could approach your topic from two perspectives:
1. From the viewpoint of the "frequent hoppers" and "rolling stones" (individuals who have switched jobs three or more times within their careers).
2. From those who have stuck with any organization for more than five years continuously.
I should caution you that obtaining information from these kinds of industries is quite a difficult task. I had attempted something similar in the past and abandoned it halfway.
Best wishes,
Rajeev.V
From India
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26You have taken on a very challenging task by choosing to do this project. The IT, BPO, and aviation industries share a common problem regarding employee retention - the working environments in all three are highly stress-inducing, which is presumably a major reason for attrition.
You could approach your topic from two perspectives:
1. From the viewpoint of the "frequent hoppers" and "rolling stones" (individuals who have switched jobs three or more times within their careers).
2. From those who have stuck with any organization for more than five years continuously.
I should caution you that obtaining information from these kinds of industries is quite a difficult task. I had attempted something similar in the past and abandoned it halfway.
Best wishes,
Rajeev.V
From India
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Hello Jyoti,
I always tell my fellow colleagues to do the basics correctly. "Employee Retention Process" starts from the interview. Your communication policy, career planning, transparency in performance appraisal, succession planning, work environment, medical benefits, and retirement benefits. Ensure these things, and I am sure that you will be able to control the attrition rate. You will get good data from your "Employee Satisfaction Survey" and "Exit Interview Details."
These are the things that help a lot in retaining people in any industry. You can also refer to the article "Employee Retention Process and Your Marriage" (Link to the article: [link outdated-removed] riage&id=368554).
I hope this will help. Feel free to ask any query.
Regards,
Sanjeev Sharma
(Blog: http://sanjeevhimachali.blogspot.com/)
From India, Mumbai
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I always tell my fellow colleagues to do the basics correctly. "Employee Retention Process" starts from the interview. Your communication policy, career planning, transparency in performance appraisal, succession planning, work environment, medical benefits, and retirement benefits. Ensure these things, and I am sure that you will be able to control the attrition rate. You will get good data from your "Employee Satisfaction Survey" and "Exit Interview Details."
These are the things that help a lot in retaining people in any industry. You can also refer to the article "Employee Retention Process and Your Marriage" (Link to the article: [link outdated-removed] riage&id=368554).
I hope this will help. Feel free to ask any query.
Regards,
Sanjeev Sharma
(Blog: http://sanjeevhimachali.blogspot.com/)
From India, Mumbai
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Hey Rajeev,
Thank you for your response. I completed my summer project with a company in the Aviation industry, where I worked closely with the HR head. He shared valuable information with me regarding pilots wanting to leave and the agreements that bound them to stay with the company. I believed this could make for an interesting topic for my project. However, after receiving your reply, I am considering it more carefully. I also plan to speak with the HR head of the company to assess if he deems it a feasible option for me.
Thank you once again.
-JP
From India, Mumbai
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Thank you for your response. I completed my summer project with a company in the Aviation industry, where I worked closely with the HR head. He shared valuable information with me regarding pilots wanting to leave and the agreements that bound them to stay with the company. I believed this could make for an interesting topic for my project. However, after receiving your reply, I am considering it more carefully. I also plan to speak with the HR head of the company to assess if he deems it a feasible option for me.
Thank you once again.
-JP
From India, Mumbai
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Hey Sanjeev,
Thank you for your inputs. I was a little confused about which points to work on. Your reply helped me sort it out a bit. I have also gone through the article you sent. It was an interesting read. I could use some of the information from that article.
-JP
From India, Mumbai
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Thank you for your inputs. I was a little confused about which points to work on. Your reply helped me sort it out a bit. I have also gone through the article you sent. It was an interesting read. I could use some of the information from that article.
-JP
From India, Mumbai
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Effective employee retention strategies-BPO. doc
Employee Retention Tools.pdf