Hi All,
Greetings!
I am looking for a solution to deal with Ego problems among Team Managers. We are into Travel Business and this seems to be the biggest problem in our organization. Looking forward for all the valuable suggestions; advises & opinions.
Regards,
Dhanya
From India, Ernakulam
Greetings!
I am looking for a solution to deal with Ego problems among Team Managers. We are into Travel Business and this seems to be the biggest problem in our organization. Looking forward for all the valuable suggestions; advises & opinions.
Regards,
Dhanya
From India, Ernakulam
Dear Dhanya,
My replies are as below:
a) Ego problem is there in every company not in just yours. Possibly your company may have little more.
b) Ego problem arises because of top management. They allowed to develop ego of managers. It is failure of top management who did not foster "culture of humility".
c) Ego is developed because lack of understanding of interdependence. Ego is also developed because of top management has failed to create organisation's common goal.
So what is the solution now? It could be as below:
d) Don't ever think that few training sessions on team building will work. With my decade long experience in this training I can say confidently that there will be effect of this training for few days or weeks and thereafter it will wither away.
e) Lack of culture of performance is one of the reasons for having ego. On how many parameters you measure the performance of managers? A monthly or quarterly scorecard should have at least 5-6 minimum. These can go up to ten as well.
f) Train your managers on "Invisible costs". How companies suffer because of this invisible costs. It is so easy to take action to control visible costs but many managers or even top management do not even know how to calculate or what the invisible costs.
g) Train your managers on how eradicate negative conflict how to substitute positive conflict in its place. This is much easier said than done. But then they need to understand how much amount of revenue lost because of the simmering tensions beneath the surface.
There are other solutions also. We will talk about it later. If you want to hire my services for training, it would be my pleasure to associate with you.
Thanks,
Dinesh V Divekar
Beware of false knowledge; it is more dangerous than ignorance.
From India, Bangalore
7884My replies are as below:
a) Ego problem is there in every company not in just yours. Possibly your company may have little more.
b) Ego problem arises because of top management. They allowed to develop ego of managers. It is failure of top management who did not foster "culture of humility".
c) Ego is developed because lack of understanding of interdependence. Ego is also developed because of top management has failed to create organisation's common goal.
So what is the solution now? It could be as below:
d) Don't ever think that few training sessions on team building will work. With my decade long experience in this training I can say confidently that there will be effect of this training for few days or weeks and thereafter it will wither away.
e) Lack of culture of performance is one of the reasons for having ego. On how many parameters you measure the performance of managers? A monthly or quarterly scorecard should have at least 5-6 minimum. These can go up to ten as well.
f) Train your managers on "Invisible costs". How companies suffer because of this invisible costs. It is so easy to take action to control visible costs but many managers or even top management do not even know how to calculate or what the invisible costs.
g) Train your managers on how eradicate negative conflict how to substitute positive conflict in its place. This is much easier said than done. But then they need to understand how much amount of revenue lost because of the simmering tensions beneath the surface.
There are other solutions also. We will talk about it later. If you want to hire my services for training, it would be my pleasure to associate with you.
Thanks,
Dinesh V Divekar
Beware of false knowledge; it is more dangerous than ignorance.
From India, Bangalore
Hello Sir,
Thank you so much for such an informative reply. I would like to know more about how can them be "Trained on Invisible Costs"?
How can we develop a Work Culture with a proper Conflict Management?
Also we are planning for suitable Training to develop our staffs. I would like to speak to you shortly about the same.
Looking ahead to hear form you,
Regards,
Dhanya
From India, Ernakulam
Thank you so much for such an informative reply. I would like to know more about how can them be "Trained on Invisible Costs"?
How can we develop a Work Culture with a proper Conflict Management?
Also we are planning for suitable Training to develop our staffs. I would like to speak to you shortly about the same.
Looking ahead to hear form you,
Regards,
Dhanya
From India, Ernakulam
Community Support and Knowledge-base on business, career and organisational prospects and issues - Register and Log In to CiteHR and post your query, download formats and be part of a fostered community of professionals.
Negotiating Skills For Managers Management Mba.pdf
Customer Experience Management - Store Managers - 04 June 09.ppt