HR TIP OF THE DAY: USE INTUITION IN DECISON MAKING:Be aware that you may overemphasize analysis and rationality in certain instances and recognize that using your intuition may improve your decision making, don’t rely on it too much, however, it is so unquantifiable that it’s hard to know when our hunches are right or wrong. The key is neither to abandon nor rely solely on intuition but to supplement it with evidence and good judgment
From India, Madras
Thank you to Prasad and welcome to our CHR group and sure your doubts will be cleared here, before asking your doubts a small tip i want to share to you... before asking or posting any doubts or question just type your question in google, you might get the answer in case if you dont find the relevant answer then you are always welcome to us with your question we all are here to help you at any cost, we do have sr. and many other HR professionals who will help you in all the ways ....... :)
From India, Madras
Leadership Skills: Make Leaders Within Your Organization
Find me a good leader and I will show you a great organization. Great leaders make great nations, great societies, and greater institutions. In organizations, many great leaders have set remarkable standards of achievements. The world still sings praises for great business leaders like Lee Iacocca, Bill Gates, Henry Ford, Donald Trump, Warren Buffet, and more. These great leaders have been a source of inspiration for companies worldwide to surge forward and achieve greater business goals. However, we still find that companies continue to grapple with the problems of mediocrity or low leadership potential among their top rung executives.

READ MORE HERE:Leadership Skills
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AVS

From India, Madras
Dear Mr. AVS
You have shared a nice tips on Leadership skill. There is a saying about the leadership; i.e., Be a leader or Be with a leader or create a leader. If we do anyone of the three then we can also lead the team.
Thanks for sharing you nice tips Mr. AVS

From India, Kumbakonam
HR Tip of the Day: Emotional Labour affects employee Performance: Employers can support employees in high emotional labor jobs by giving them regular breaks and a chance to relax and recharge their emotional batteries. Furthermore, employers should tell employees that they understand the difficulties of continuously keeping up a happy and welcoming approach to customers and they should use their break times to rest and regroup so they will be better able to interact with even difficult customers in a positive and supportive manner.
From India, Madras
Dear Bharathi
Normally Labour Force get emotional when there is any untoward incident or any accident in the workforce. In this situation how we are handling the issue only counts and with our attitude we can tackle the workforce.
About the Employees emotion whatever you have mentioned is not at all possible for our Indian Culture. Mainly our strategy for handling the Employees are just to keep them under stress and strain. Then we can lead the team peacefully as the employees will not approach for all small things. If your approach is welcoming and cordial then you cannot sit in your office even for single minute.
But as you said you must have the welcoming approach towards your customers, then only you can survive in the competitive Business world.
Nice tips you have shared Bharathi and keep on sharing.

From India, Kumbakonam
Thanks for your comment and well good addition on this labour force Bhaskar....................... yes it may be not used on India but if we can try we can do it .. but still this is one tip might be helpful to any one HR in future ..
Thanks for sharing the comments keep sharing :)

From India, Madras
HR Tip of the Day: Politics or Performance – Who Gets That Promotion?: Look twice at the people that are up for promotion. You will probably be aware of the “high flyers” who are well known in the organization due to their political and networking skills—but be careful—these individuals may not be the most effective (or deserving) candidates for promotion. Dig a little deeper and look for the effective employees—those who spend time turning in solid and consistent results rather than those who excel at organizational politic.
From India, Madras
What An Experience?

In the emerging knowledge era, there is a need to integrate learning with work. Organisations must understand the relationship between technology, education and work. Developing and understanding this relationship allows organisations to offer experience-based learning: a seamless combination of learning and work! However, to offer experience-based learning, organisations must have access to the appropriate learning tools and technologies.

Learning programme developers are fortunate in that they can now choose from a myriad of new tools and technologies. Smart technology simulation, contextual collaboration, workflow management and business process modelling: as alien as these terms may sound, work places will soon require a blend of these tools.

The need to create experience-based learning is greater than before. With work places being automated, real-time interactions, virtual work collaborations and business process and activity management are becoming daily r necessities. An individual’s work experience too is growing increasingly complex and demanding. With time and resource constraints, alternating between virtual and physical work places and increase in first-person experience and productivity expectations, employees are required to adapt to rapidly evolving work-place needs. Besides subscribing to the theory, the only way an employee can hope to adapt to such dynamic and demanding workplace needs is if the organisation invests in experience-based learning tools and technologies.

What about experience-based learning technologies?

"Experience-based learning in the business world is learning that maps directly to everyday work-life." Experiential learning tools, systems and applications support a merger between what employees learn and their experience at workstations. Learning content too is based on an individual’s real time work experience. Such learning aims to cater to both work tasks and the work environment. Experience-based learning theory has been around for sometime in the form of situated learning. Corporate learning professionals use situated learning for re-training vocational and rehabilitation training. Other closely related theories include those of problem-based learning, work-based learning, service-based learning, engaged learning, active learning and contextual learning.

The emphasis that situated learning places on connecting the learner’s experience with real world problems and needs differentiates it from traditional learning theories. David Kohl, Professor of Organisational Behaviour in a school of management was the first to introduce experience-based learning to the business world. He based his theory on the studies of John Dewey who believed that the most effective way of creating a complete learning environment is by offering experience-based learning.

Back to basics

Getting back to experience-based learning technology, all tools systems and applications capable of combining learning with employees' work experience while they are performing their tasks, qualify as effective experiential tools and technologies. Common work place technologies include instant messaging, expertise mining, prairie dogging, tele-collaboration, visual communication and ambient intelligence.

Instant messaging

A recent survey found that the growth in instant messaging in the corporate world is as high as 71 percent annually. The most common of experience-based learning tools, the USP (unique selling proposition) of instant messaging is that it can be used in both real and virtual work environments. With approximately 40 percent of the workforce being well-versed Internet users, programme developers can use this tool to improve the quality and frequency of learning interactions.

Expertise mining

The latest collaboration technology to hit the market expertise mining, as the term suggests, gleans knowledge from human experts and connects a learner either to such expertise knowledge or to the experts themselves. Having 'mined' for experts or knowledge, developers use instant messaging to get in touch with their learners. First seen in the call centre industry, expertise mining is considered an offshoot of skill-based routing.

Tele-collaboration

Oxford Technologies developed a wireless tele-collaboration solution for the US Navy called the Remote Technical Assistance Support System (RTASS). This solution offers learners real-time links with field experts from the world 0over and performance support. With the use of wireless broadband connectivity, computer imaging and collaboration software, this solution provides "over-the-shoulder" presence of remote experts and supervisors. The reduction in travelling costs and the availability of real-time expert advice right at the desktop qualifies tele-collaboration as the ideal experience-based learning technology.

Prairie dogging

Ask corporate learning professionals to make the most indispensable learning object. The answer would be the human expert. 'Prairie dogging' is the technology that makes optimum use of human expertise. The term literally stands for asking the best qualified person, available readily, to help the employee or customer in accomplishing a task. Mapping human expertise within the organisation creates an environment for prairie digging learning.

Visual communications

Visual communications are about creating a visual link between "an activity point and a consultation point". A company that specialises in visual communications, wireless peripherals offers an experience-based learning tool called SightLink. Field personnel stationed at remote areas can instantly access experts. With easy access to expert supervision, even from a distance, the need for their physical presence during task performance is considerably reduced. This saves organisations training costs and reduces training cycles. The use of sophisticated two-way visualisation software gives learning the much required personal touch.

Ambient intelligence

Also known as smart technology, the use of ambient intelligence in no longer confined to white-collar employees. Oil tankers, warehouses, auto repair workshops, power plants, factories, shipyards, construction sites and mines use smart technology to integrate leaning with work. A few smart technologies are described below.

Forklifts mounted with touch screen computers are a boon to forklift drivers in a warehouse at Ohio. The computers track inventory, provide navigational aid and decision support and evaluate employee performance.

At Honda’s automobile workshops technicians wear a wireless head-mounted computer system. The system beams images on the retinas to provide real-time access to repair information, while the technician is working on the car. The system is programmed to glean information from electronically stored repair manuals, vehicle histories and work orders. The technicians can even use instant messaging to contact remote experts. All this, without moving away from the job at hand!

Medical assistants too could not have had it better. The use of Tablet PCs in the health care industry has revolutionised the way physicians and nurses attend to their patients. Computers store patient medical histories, medication information, explain complex procedures, reduce drug administration errors and provide clinical guidelines. Such real-time patient and medical education eases the stress and workload of taxed medical practitioners.

Experience-based learning is all set to replace traditional training practices. With computer technology growing pervasive, cheaper and simpler, organisations can soon invest in systems, applications and tools to develop experience-based learning programmes for their employees.


Source: TMM

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AVS

From India, Madras
HR TIP of the DAY:The Employee Life Cycle(ELC) – A Useful HR Model : Take a look at your key employees and determine their place in the ELC. Identify any actions or interventions you need to take—particularly for employees at ELC stages of Monotony and Disengagement.
From India, Madras
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