Hi Himanshu,
I appreciate your effort in putting your thoughts together to make a wonderful presentation and sharing with fellow members.
I have gone thru' the PPT and impressed the way it is made.
We are doing a program for Retail guys on Customer Service Excellence and I really liked some of the slides and with your permission, i would like to use it in my PPT and lecture
Appreciate if you can share any more PPTs / inputs on these lines
You can reply to my yahoo id:
. Lets stay in touch
Thanks and Regards
Shyam S Mantha
9949 610033
From India, Hyderabad
I appreciate your effort in putting your thoughts together to make a wonderful presentation and sharing with fellow members.
I have gone thru' the PPT and impressed the way it is made.
We are doing a program for Retail guys on Customer Service Excellence and I really liked some of the slides and with your permission, i would like to use it in my PPT and lecture
Appreciate if you can share any more PPTs / inputs on these lines
You can reply to my yahoo id:
Thanks and Regards
Shyam S Mantha
9949 610033
From India, Hyderabad
hi,
i am new to forum(one month) . believe me, it is good and well covered ppt. i could not open your fist one. iwill cary out detail analysis later, will send some productive suggestion.
keep on doining fine job,
shekhawat
i am new to forum(one month) . believe me, it is good and well covered ppt. i could not open your fist one. iwill cary out detail analysis later, will send some productive suggestion.
keep on doining fine job,
shekhawat
hi himanshu!! its a good ppt!! worth reading and a gr8 motivational one!! thnx regards kinjal
From Egypt, Cairo
1From Egypt, Cairo
Hi Himanshu, Good Presentation. The issueof internal and external customers often confuse me. Am sure its gonna help me out. Regards, Santosh Verma.
From India, Bangalore
From India, Bangalore
Dear Member
Congrats; It's really presentable
with your permission may I present in my org
ple say so on my email
thank u for sharing with our comminity of HR
Regards
yandamuri
From India, Visakhapatnam
Congrats; It's really presentable
with your permission may I present in my org
ple say so on my email
thank u for sharing with our comminity of HR
Regards
yandamuri
From India, Visakhapatnam
Hey,
I just saw your posting. Its indeed a very nice one.
Keep it up. I am sure you have really worked a lot on this presentation. The flow, content, graphics, are awesome.
Keep it up and keep posting such informative presentations.
Regards
Dr.Shanti Rekha
From India, Mumbai
I just saw your posting. Its indeed a very nice one.
Keep it up. I am sure you have really worked a lot on this presentation. The flow, content, graphics, are awesome.
Keep it up and keep posting such informative presentations.
Regards
Dr.Shanti Rekha
From India, Mumbai
Hi there,
Great PPT. The content and the flow is great.
Some quick suggestions:
Add some visual images/ effects to the text (helps in breaking the monotony)
Add source of Data (Makes is more credible)
For E.g: Slide 22 - Surprised
The data is based on research conducted by Michael LeBoeuf for writing "How to Win Customers and Keep Them for Life".
All in All, Very Engaging.
Keep up the good work!
Thanks!
V
From India, New Delhi
Great PPT. The content and the flow is great.
Some quick suggestions:
Add some visual images/ effects to the text (helps in breaking the monotony)
Add source of Data (Makes is more credible)
For E.g: Slide 22 - Surprised
The data is based on research conducted by Michael LeBoeuf for writing "How to Win Customers and Keep Them for Life".
All in All, Very Engaging.
Keep up the good work!
Thanks!
V
From India, New Delhi
Dear Himanshu,
The presentation slides are informative, however i have a suggestion with regards to the flow of slides / program. The presentation flow should be based on the design.
Some suggestions are Slides on Business / Market Trends, Branding, Customer Retention / Brand Loyalty statistics to generate discussions that will ultimately focus on Customer.
Looking at expectations from Shared Services is another aspect of culling out Internal Customer benchmarks. The inputs then could be channeled to customer service, customer care, customer delight and customer life time value.
The customer charter of rights or the concept of SLAs and case studies on how mystery shopping statistics have revealed the impact of customer or after sales service could also be highlighted.
From United Arab Emirates, Sharjah
The presentation slides are informative, however i have a suggestion with regards to the flow of slides / program. The presentation flow should be based on the design.
Some suggestions are Slides on Business / Market Trends, Branding, Customer Retention / Brand Loyalty statistics to generate discussions that will ultimately focus on Customer.
Looking at expectations from Shared Services is another aspect of culling out Internal Customer benchmarks. The inputs then could be channeled to customer service, customer care, customer delight and customer life time value.
The customer charter of rights or the concept of SLAs and case studies on how mystery shopping statistics have revealed the impact of customer or after sales service could also be highlighted.
From United Arab Emirates, Sharjah
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Training for Customer Service & Team Building.ppt