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Smita5
Hi Pooja,
1. As you explain the problem that they are not able to mark you a mail on daily basis. so you can ask them to inform only when any employee is taking leave or Absent, so rest of the other days you can assume as a present.
2. Or else for both of your betterment, you can put a mail stating that if they will not send daily attendance on time then that particular day will be marked as an Absent.
3. And the simple way is....ask for Monthly attendance instead of daily it may avoid lot of confusions and daily follow ups also.

From India, Mumbai
seshu.anadasu
When the employees are working from client place, what is the necessity to take the attendance. Client asks for human capital and we provide them. When our employees work over there, client will be better monitoring them. If your client is not doing so, you just call the client and enquire about the work status and performance feedback of each individual employee. Dont ask about the employees whether they are coming daily. This may spoil employee morale. If at all the work is not moving cool, the client will complain us. If no such complaint is lodged, its not very much necessary to concentrate on attendance. In this present scenario, its better to monitor whether the work is completed or not than to how regularly the work is attempted.
But for the formality all the employees should be asked to send their attendance on weekly basis.
Employees are to be educated about the leave structure and leave rules of the company.

From India, Visakhapatnam
hrpreeti
10

Hi Pooja,

This problem can be resolved with the help of the Finance Team & the Reporting Manager(clients side).
The reporting Manager has to maintan his project costs(which include cost of contract resources as well) . The contract rates for resources are on perday basis * total working days(22/23) for 8/9hrs each day.
The Payments are made monthly for these contract employees to your organisation.

1- In the IT sector you have web based attendance systems which track your loggin in/out timings which gives you the total number of hrs an employee was present at his desk.
2- The Reporting Managers can be given an attendance sheet for each contract employee, the employee needs to get his attendance sheet approved by the manager at the end of the month and submit it to you, so that you can raise the invoice accordingly. Also if a employee is regularly late or is absent for more than 2 days your client company needs to inform you. (in such cases the employee can be withdrawn and kept on bench without pay)
3- Incase of any absenteeism, automatically the billing amount is reduced and so are the salaries. All contract employees are clearly explained their salary disbursement terms& conditions and sign on the dotted line for agreement. You can put this clause in the letter.
4- Lastly the finance departments can strictly double check for irregularities and not release payments till the attendance sheets are signed by both parties and accompanied by the invoice.

Regards
Preeti

From India, Pune
gaggan_sahni
3

The best way is to ask the client or some reporting person there to update you on their attendance on a monthly, weekly or daily basis...simply as P or A (Present or Absent)..ii.e. a sort of customer feedback from there whether your employees are on time or not....even we have some of our people working at client site we get the regular attenance from the Client's Secretary who mark them as Present, Absent or on Leave....accordingly make some one responsible at the client site...if possible or may be the receptionist anyone.........
From United Kingdom
suja_nm
19

Dear Pooja,
You could also consider the option of having a manual attendance register at each of your client's place in coordination with their HR. The in and out time can be captured and the register could be checked by you on a weekly or monthly basis.
Regards,
Suja

From India, Bangalore
cosmic_manoj
My Experience -
AS ur business is client Base , so client is important, Ask the client to manage the attandance and ask them to send you the monthly report - like attendance details, time in , late stay, their rating for the present.
Be friendly with ur empolyee who is far from ur office and working in client side because he is representing ur company.

From India, New Delhi
ramya.g
Dear All,
As Pooja's even i am facing the same problem .where as, ours is a manufacturing & marketing of computers, here most of the time our employees will be out or they will inform us that they are going to their field work directly from their place & we are finding it very difficult to track.kindly suggest, hw to go about.
Regards,
Ramya

From India, Madras
asis19999
Pooja
The rule is simple
reward for the outcome you want from your employees.
With the consent of management you can make the pay of the employees linked to the timely reporting of attendance.
for continuous 3 month timely reporting give the employee 20% of saving of value of time cost that the organisation saved as a result of timely reporting of attendance.
alternatively, make timely reporting of salary as one of their key performance target.
Regards
Ashish Saxena

From India, Vadodara
k packiarajan
Hi,
pl.get the attendance sheet on daily basis otherwise you deduct the salary initially because you have to handle the issue carefully and you have to send so many mails or letters asking attendance particulars and after sending so many reminders then only we can take a decision.
Rdgs,
K. Packiarajan

From India, Madras
hosmath1
dEAR pOOJA,
Find the attachment for the monthly attendence format. and ask your claint HR to put the signature daily or monthly.
and If your employee is not produced the attendence sheet with the Clint hr signatur last day of the month, don't consider for the salary processing. Get signature fromt eh claint hr and submit to you is the duty of your employee.
he can send signed copy to you by mail, fax, personaly handover, scaning etc.,
Fisrt you communicate same to your employee as well as your claints. and implement the same. We are following the same procedure it is working fine.

From India, Bangalore
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