raman295
Hi
Do you have a budget for an automated software wherein the field staff can send mobile messages of their whereabouts like "IN", OUT, Sales booked / service done, for each day to HQ for easy monitoring..?
Contact -Sunsmart technologies, chennai. Mr. Sundar-9791013494, if interested to get more details..
cheers n goodluck
rgds
raman

From India, Madras
lkumar1956
Dear Rashmi

You can have the following system

1) Before proceeding on tour, please instruct the concerned employee to furnish the details such as place he intends to visit, purpose of visit, nature of work, duration of stay etc. before they avail travel advance.

2) You can also request client's HR dept. to inform immediately the concerned employee report at their work and

request them to send their attendance ( time in/ time out , ) on daily basis - and the reporting authority of client side to certify the quantum of work done by the employee on daily basis - and for raising your claim bill, employees duration of stay and percentage of work completed details to be certified by the client and this can also be used as a tool to know where about ofthe employee.

3) Insist the employee to send their progress report daily and preferrably with joint report (with sign. of client)

4) You can seek the help of concernd DH for their whereabout, if no such details is furnished by the employee for long time.

Regards

LK

From India, Madras
meenalthakkar
Dear Rashmi,
You can have online HR Software which can be accessed from any place any time. Once the employee logs in and logs out it will provide you the IP information and you can track the current location of the employees. If an employee doesnt login a particular day then the software will mark the concerned employee absent.
For more details check for Beehive HR Suite which will provide complete solution to your problem.
Regards,
Meenal Thakkar

From India, Mumbai
mahadevan_thampi
1. Why a mobile employee should be treated as a conventional office staff?
2. The criteria has to be changed.
3. A mobile employee or a sales staff should be given targets to complete based on some parametes applicable to your industry.
4. Rather than a time sheet, it would be better to have a job card associated with targets given for particualr period (a week, fortnight or may be a month)
5. At any point of time, a mobile emloyee should not be allowed to be in the fields without a job sheet or sales call.
6. For instance, I have seen many companies who do not allow their sales staff, technical staff to be in office or in waiting.
7. They are only advised to report on the begining and end of the week with proper reports and call details. Of course with the target meet or with necessary backings.
7. Customer service representatives which is full time office sitting job is the support desk or link between the cutsomer and the mobile employees.

From United Arab Emirates, Dubai
gbalaji2
This is a good idea. Are there ID cards with GSM facility ? Do you know of any providers of such IDs? Regards, Balaji

gurubux.gulati
1

We have some good products in the market. Eg a software that can be installed on company provided mobile phone which can provide full data including history of all places visited. You can also know when the person is calling from place A and stating that he is in place B. This product is available very cheap and can be well utilised in such cases.
From India, Jamnagar
sharma sunil
19

Hi rashmi, you need to provide them od slip which signd by client on daily visit basis and also confirm as sample checking wid ur clients to evaluate d performance of od slip. Regards Sunil Sharma
From India, New Delhi
ssmdev
use a web based project management software... a bit costly though but ontime reporting and work progress can be calculated
From India, Thiruvananthapuram
KAVITHA SETTY
Hi Everybody,

Tracking on field / out stationed workforce is challenging task for HR and their respective RM's

We have a solution for this. It's effective, very informative & timely.

Welcome to SatTracx

This is a service that will bring peace of mind to you at all times! Locate your loved ones, your field force, and your lost mobile.
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Privacy is of this service hinges on the password, you should know the password to locate the mobile. You get the password as an SMS to your registered mobile.
1st Way
(By way of calling our Call Center @ 1800 103 5656 and asking for location )
One sec, before calling, you need to buy the subscription, Buy subscription Here. Your calling to 1800 103 5656 will only reach our support center after you buy our subscription
2nd Way
(By way of SMS to 5499964)
You don’t need to buy the subscription again. One subscription is enough to avail 3 different and convenient ways of locating. Just send the following SMS string "LOC <space> MOBILE NUMBER <space> PASSWORD" and send it to 5499964. You will receive the Location. Please note that the SMS is charged @ 3 Rs per message.
3rd Way
(Through web by logging into www.sattracx.com )
Again, you don’t need to buy the subscription again. The subscription you have brought will give you access to SatTracx Locator for Mobiles | Mobile Locator | Child Locator | Freight Locator | where you login with your registration credentials ( Email & Password) , once you have logged in Click Track Mobile link and type the mobile number and the password which you received to your mobile; you will be supplied with location on map. As simple as that.

[IMG]http://www.sattracx.com/images/spacer.gif[/IMG]
For more details pls visit our website SatTracx Locator for Mobiles | Mobile Locator | Child Locator | Freight Locator |

Thanks & Regards,
Kavitha Setty


sharathN
1

Hi Rashmi,

We had the same issue earlier. Off late 'Timetrex' has helped us to an extent.

Communication is the primary requirement. This has to be made clear to the employees through the HR Manual.

Timetrex is a free software available online. This is used to punch in and punch out from whereever the employee is, provided he has a laptop and a datacard or a PC at clients place. The employee cannot enter punch in/out time according to his convenience. The server time is considered by default. Our internal policy goes like this:

1. An employee failing to punch or unable to punch due to technical reasons, has to communicate thru mobile to do it on his behalf. (The administrator can punch. Donot allow this to happen on a regular basis). If the employee has failed to communicate, it will be treated as leave as no info is available.

2. If the employee has punched in , but does not punch out and no communication is received, it is considered as half day leave.

I can help you with more details on this, if you could call me.

Cheers!

Sharath Narayan

9341906204

From India, Bangalore
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