Rahul,
All you have to do is give good hygienic food in a hygienic environment, standardized as per the taste of people eating over there and in proper quantity (Value for money). Don't overdo it either because the more you give, the more they ask for. You will have to look after your budget. How much is the management ready to spend on the welfare of the people? Have proper portion control. Maintain proper personal and general hygiene. Make them aware of the health issues in the long term and discourage unhealthy food, i.e., too many fried items, etc. Keep workers happy as far as food is concerned. Both the management and the workers will be happy.
Don't think that by doing this there will be no problems; there are always challenges everywhere. But if it is a genuine problem, please solve it as soon as possible. Don't try to gain popularity by giving them everything they ask for if you feel it's not healthy or within your means. Control wastage. I am speaking from my 20 years of experience in industrial companies.
Feel free to contact me at gautam@jshm.co.in
Gautam Shastry (Dean, Jindal School of Hotel Management)
From India, Visnagar
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6All you have to do is give good hygienic food in a hygienic environment, standardized as per the taste of people eating over there and in proper quantity (Value for money). Don't overdo it either because the more you give, the more they ask for. You will have to look after your budget. How much is the management ready to spend on the welfare of the people? Have proper portion control. Maintain proper personal and general hygiene. Make them aware of the health issues in the long term and discourage unhealthy food, i.e., too many fried items, etc. Keep workers happy as far as food is concerned. Both the management and the workers will be happy.
Don't think that by doing this there will be no problems; there are always challenges everywhere. But if it is a genuine problem, please solve it as soon as possible. Don't try to gain popularity by giving them everything they ask for if you feel it's not healthy or within your means. Control wastage. I am speaking from my 20 years of experience in industrial companies.
Feel free to contact me at gautam@jshm.co.in
Gautam Shastry (Dean, Jindal School of Hotel Management)
From India, Visnagar
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Hi Rahul,
I see that Mr. Amit T and Mr. Saikumar have given useful, practical answers to you. When it comes to food, everyone is equal, including the General Manager of the company. It would be beneficial to call a meeting of the workers to determine the root cause of their dissatisfaction with the food quality, etc. Only by understanding the reasons can you take steps to enhance the canteen facilities. Similarly, a meeting of the staff should be arranged to understand their perspectives. Approach it like a court judge, listen to both sides, and then make a judicious and wise decision based on the evidence and support provided. As this concerns food and canteen facilities, strive to be fair and impartial to both parties.
M.J. SUBRAMANYAM, BANGALORE
From India, Bangalore
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I see that Mr. Amit T and Mr. Saikumar have given useful, practical answers to you. When it comes to food, everyone is equal, including the General Manager of the company. It would be beneficial to call a meeting of the workers to determine the root cause of their dissatisfaction with the food quality, etc. Only by understanding the reasons can you take steps to enhance the canteen facilities. Similarly, a meeting of the staff should be arranged to understand their perspectives. Approach it like a court judge, listen to both sides, and then make a judicious and wise decision based on the evidence and support provided. As this concerns food and canteen facilities, strive to be fair and impartial to both parties.
M.J. SUBRAMANYAM, BANGALORE
From India, Bangalore
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Dear Rahul,
The first thing you should do is to make proper seating arrangements for the staff and ensure proper ventilation. Secondly, arrange for one person from the admin team to check the food quality and hygiene. Plates and spoons must be washed and cleaned neatly. Ensure that the water facility is good, and glasses are clean. Additionally, the staff serving food to employees should wear caps and gloves.
Maintain a register to collect feedback from employees regarding the food and other arrangements. These are some important points that should be implemented in your cafeteria.
Best regards,
Meenu
From India, Gurgaon
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The first thing you should do is to make proper seating arrangements for the staff and ensure proper ventilation. Secondly, arrange for one person from the admin team to check the food quality and hygiene. Plates and spoons must be washed and cleaned neatly. Ensure that the water facility is good, and glasses are clean. Additionally, the staff serving food to employees should wear caps and gloves.
Maintain a register to collect feedback from employees regarding the food and other arrangements. These are some important points that should be implemented in your cafeteria.
Best regards,
Meenu
From India, Gurgaon
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Dear Rahul,
I'm from this industry and have vast experience in managing several large industrial canteens. Please be specific in your complaints. Address your problems to your HR department. They need to initiate appropriate action. Is the canteen run by in-house/own department or outsourced? Is the food subsidized by the company or payable by employees? What's the food rate applicable in your canteen?
I'm sure the facilities get improved once management attention is drawn.
Regards,
R S Dev. MIH
From United Arab Emirates, Abu Dhabi
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I'm from this industry and have vast experience in managing several large industrial canteens. Please be specific in your complaints. Address your problems to your HR department. They need to initiate appropriate action. Is the canteen run by in-house/own department or outsourced? Is the food subsidized by the company or payable by employees? What's the food rate applicable in your canteen?
I'm sure the facilities get improved once management attention is drawn.
Regards,
R S Dev. MIH
From United Arab Emirates, Abu Dhabi
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