I don't think I will agree with Gomathy and Zulfiqar. Per my observation, Sanjay has tried his best to control the situation and has been trying to approach some seniors through this forum. This is his personal interest here to seek a solution and not speaking on behalf of the company. Not as a professional but as an approacher, I am okay with his usage of words.

But, Sanjay, if this saturation reflects through your behavior and words at work, then, yes, it's a lacking point of managing people and controlling such situations. Well, I still respect the opinions from all other members in this forum.

From United Arab Emirates, Dubai
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Hi Klarsfa,

I do understand Sanjay's situation in handling nuisance behavior of laborers, but using words like "lower class" is derogatory. I expressed my views on using such remarks. It's a casual thought in India to consider those who work as unskilled, uneducated laborers in factories, construction sites, roads, railways, or in other hard labor jobs as "lower class". They are not groomed or educated in basic etiquettes due to a lack of opportunities or societal conditioning. However, with globalized India, laborers are mobilizing into big cities for work. That is why we see a big demand for behavioral training, as our education institutions are not providing these basic etiquettes at any level.

In Sanjay's case, I do understand it must be a frustrating situation, but there has to be an emphatic approach in solving it, considering this untrained, uneducated workforce. When an HR of the firm has a frustrated opinion shrouded by casteist views, improving workforce behavior becomes a tough task. Usually, opinions are such that - "being lower class, these laborers will never improve; it's better to warn, punish, penalize them to correct the situation," a type of attitude which is the wrong approach to the solution.

The solutions given by members are effective and appropriate. I just wanted to put across my views on these silent opinions.

From Kuwait, Salmiya
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Hi Sanjay,

According to me, you have to make them understand (arrange training) and its proper consequences regarding unethical behavior in the factory premises. Basically, you have to be very polite at first. Specify areas such as spitting bin, garbage bin, notices (in the local language), a specific contact person, proper checkouts, try to give some gifts, allowances, or encouragement.

A more effective approach would be to make them convey and guide (instruction) them by providing or sharing the actual difficulties that you're facing. Make them feel that it is our company rather than just a working place.

I hope this will help you. It's better to make them understand rather than punishing. But in the end, you have to be strict.

Regards,
Anamika

From India, Mumbai
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Hi,

Can anybody shed some light on the certification (Certified Compensation Professional) provided by any organization in Mumbai?

1) Does this certificate hold any significance in India?
2) When can we apply for it?
3) Are there any classes taking place in India for this certification?

From India, Mumbai
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Dear Sanjay,

I am concerned about the health and safety of your employees as well. As you posted, it is certainly degrading to have such unwarranted postings on the internet about the company.

There are different means to overcome such issues:

1. Investment approach

In this approach, you can have security cameras installed at places you find most important.

2. Non-Investment approach

In this approach, continuous checks and vigilance from team leaders or supervisors on the employees at various sections of the company will send a clear message to the culprits about the preventive measures being adopted. Slowly and gradually, things will normalize, and people will not try to take advantage of the company and its policies.

In the current climate, every organization must have a close watch and vigil on the employees by implementing proper working standards along with health and safety measures.

I hope it works for you and your organization.

All the Best!

Regards,

Ankit Agarwal

Head - Business

Tranquil Minds, SIMHANS

From India, Hyderabad
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