raahulmukherjee
4

Dear Supriya,

I would like to relate an experience when I started off my career as a trainee with a tea consulting outfit in Kolkata, some 20 years ago. The company's founder was a highly regarded and deeply respected Tea professional globally.

A few months into my stint, our office was visited by Shri Madan Dulloo, Agriculture Minister of Mauritius. As luck would have it, both our office boys were out. While the office was adequately staffed, we did not have anyone to offer one of our 'fancy' (we were a tea company after all) blends of tea to our guest. Against the advice of my colleagues, I went out and bought some snacks downstairs and on return prepared tea as could only be prepared in a tea company and served it.

My chairman was no doubt surprised but more so the visitor, when I was introduced. He too was of Indian stock! Once the Minister left, my chairman took me to the hall where the rest of us 'little people' (and I say that in jest) worked and praised me in front of my colleagues and seniors. The point he made that day has stayed with me these many years - "How would you behave and conduct yourself in the presence of your guest had this not been an office but your own home?"

It helps greatly if your boss/superiors are gracious! But admittedly, it is not always so. I have been mostly lucky, in that regard.

It is true, that this is a yardstick that I have followed for myself, and in my case, it has worked out very well, both socially and professionally (and yes, I still do make a mean cup of tea).

Cheers!

Raahul K Mukherjee

From India, Pune
Praveen.H
1

hi..
This happens in most of the companies...
You cant find any solution when you keep the problem within you..
So try to explain your situation with your boss especially when he is in a good mood.
Cheers
Praveen

From India, Bangalore
couvery
183

Well, self help policy is good at certain level but when if you ordered for the things as you mentioned above to do for which you are not hired is really bad. As concern as cost cutting, that is always topic for discussion for management and and after their approval certain things implemented.
I suggest you to initially, discuss with other employees or colleagues and then directly approach to your boss and sought out the matter.

From India, Lucknow
jhansim
Hello Supriya,
I can makeout of what must have gone thru ur mind anyways do onething All the employees become a Team with one person as Volunteer. Discuss the Problems with tht Volunteer and then all of you go to the Boss together and let the Volunteer act inbehalf of all of you.Talk to the Boss let him realise the Office Condition. Request him to appoint an Aaya (femal Attendant). So, that the Office Boy will look after the Outside Work and Aaya the internal Office Work. Also appointing her would relieve the streneous work of the Boy.
Good Luck.
Jhansi

From India, Bangalore
Aarin Ratnesh
3

Dear Supriya,
In japan everyone serve water or coffee in officer by their own only, there are no higher & junior job classification
all work on same level but this is just example we cant follow it in our country try to ask your boss for hiring
new office boy who ill be available for whole day in office, you can get with low salary also, hiring office boy wont enhance company's expenses. its deff small but tough issue when it come to employees dignity it will effect their performance too give this example to boss & hire part time (Half day ) office boy.

From India, Imphal
Raj Kumar Hansdah
1426

While appreciating the post of Mr. Raahul Mukherjee; I must say that it is one thing - and indeed praiseworthy, to find an employee saving the day for the organization by volunteering and taking initiative to bring in snacks, making tea and serving to distinguished guests.

However, it would be quite another thing, if everyday whenever any guests drop in, he is asked by his boss to get snacks from the market, make tea and serve it to the guests !!!

I am certain that when one is "forced" into such situations on a regular basis, in the name of cost-cutting, he would start having the same feeling as Ms. Supriya Pandey and her colleagues are having; and shall start looking at his JD once again with a magnifying glass !! Or he might be having doubts on these new methods of job-enlargement and job-enrichment !!!

Humour apart, in these days of employee engagement, when organizations are looking for fresh initiatives for motivating employees; such things on reveal the respect that such companies have for their employees.

In the name of self-service it is simply unacceptable to FORCE employees to serve refreshment to others on a REGULAR basis just because they can not say "NO".

Warm regards.

From India, Delhi
couvery
183

Hi Aarin,
Not in japan but in many developed countries and even some MNC's in india there' self service has been followed and it's really good as well as if you talk about the work culture then in top MNC's or in company that follows US or UK culture there;s nothing like senior or junior employees all are treated with same respect.
But here, the case is totally different as self serving or serving in courtesy is totally different from obeying your senior for such things. Isn't it.
Regards,
Couvery

From India, Lucknow
mygobi
Instead of Office Boy, you can recruit a Housekeeping lady....

hrkpati
13

Dear...
It is an ill treatment and the ethics were simply abused. But we, the poor employees can't protest it and ultimately we have to move out. But before we leave the reason must be spelt out . That is self respect. Decision will be upto your chances to have another job immediately.
hrkpati

From India, Guwahati
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