HI! All
This document will help some of you to coach Agents and supervisors.
Hope you find it useful.
Any queries can be posted back, and apprecite the feed backs.
Cheers,
Karthikghali
From India, Coimbatore
9This document will help some of you to coach Agents and supervisors.
Hope you find it useful.
Any queries can be posted back, and apprecite the feed backs.
Cheers,
Karthikghali
From India, Coimbatore
Hey Khartik,
Excellent material. I suppose, you are working with a BPO. I am employed with a BPO. I have to frame Appraisal Forms for 6 different levels of Agents. Can you help me with this?
Warm Regards,
Gunjan :?
From India, Patiala
Excellent material. I suppose, you are working with a BPO. I am employed with a BPO. I have to frame Appraisal Forms for 6 different levels of Agents. Can you help me with this?
Warm Regards,
Gunjan :?
From India, Patiala
Hi Karthik,
That's a very important piece of information that you have shared with us. Just related to this i had a few concerns/queries, please find the same below:
- Does or how much the Team Leaders, Supervisors have to take HR activities as their role especiallylike counselling the team members, there development etc
- How to coach the Team Leaders and supervisors on HR aspects and to motivate them to take this as part of their role.
Will appreciate if you could help me on this. Suggest me some role plays/ case studies for the same.
Regards
Rashmi
From India, Sangrur
That's a very important piece of information that you have shared with us. Just related to this i had a few concerns/queries, please find the same below:
- Does or how much the Team Leaders, Supervisors have to take HR activities as their role especiallylike counselling the team members, there development etc
- How to coach the Team Leaders and supervisors on HR aspects and to motivate them to take this as part of their role.
Will appreciate if you could help me on this. Suggest me some role plays/ case studies for the same.
Regards
Rashmi
From India, Sangrur
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