Dear Seniors,
In this market situation I am sure almost all of you are being pressured to cut cost and one place everyone looks is headcount reduction.
Why is it that companies don't look at improving processes to improve efficiency and reduce cost?
Qimpro Consultants (www.qimpro.com) has been doing this for years and gives you the option to hire consultants to help with this or if you like get your teams certified using self study courses from Qimpro College.
BestPrax Club () also gives you the option to look for best practices in other companies to benchmark against and Creativity Labs to innovate for solutions.
With all these tools out there why are we still looking to lay off people who are the company's most valuable resource?
I would love to hear your thoughts on this.
From China, Beijing
1In this market situation I am sure almost all of you are being pressured to cut cost and one place everyone looks is headcount reduction.
Why is it that companies don't look at improving processes to improve efficiency and reduce cost?
Qimpro Consultants (www.qimpro.com) has been doing this for years and gives you the option to hire consultants to help with this or if you like get your teams certified using self study courses from Qimpro College.
BestPrax Club () also gives you the option to look for best practices in other companies to benchmark against and Creativity Labs to innovate for solutions.
With all these tools out there why are we still looking to lay off people who are the company's most valuable resource?
I would love to hear your thoughts on this.
From China, Beijing
HI,
Let me put out my views on this with respect to Process improvement Vs Layoffs.
To my knowledge, Process improvement should be the best way instead of going for the Layoffs. It should be better if every company study about their operational efficiency in a periodical manner so that the operational cost will be reduced instead of they going in for a Lay off. Because, In layoff you might lose your valuable human asset which cannot be created in a single day......
The people can work on their capex (aka capital expenditure) in order to face the recession. But, at extreme situations they is also a situtation where we need to go for a layoff, which also can be avoided in situations.....
I would like the people to give more light in this discussion...
Regards
K.Jayavel
From India, Madras
Let me put out my views on this with respect to Process improvement Vs Layoffs.
To my knowledge, Process improvement should be the best way instead of going for the Layoffs. It should be better if every company study about their operational efficiency in a periodical manner so that the operational cost will be reduced instead of they going in for a Lay off. Because, In layoff you might lose your valuable human asset which cannot be created in a single day......
The people can work on their capex (aka capital expenditure) in order to face the recession. But, at extreme situations they is also a situtation where we need to go for a layoff, which also can be avoided in situations.....
I would like the people to give more light in this discussion...
Regards
K.Jayavel
From India, Madras
Hi Badlu,
I think you have misunderstood what they are doing. No one will teach you how to do business but will help you make your processes more efficient. Improving efficiency helps reduce costs that you never knew were there and also that you accounted for in your budget.
Also benchmarking with processes in other companies (even cross industry) shows you how well a process you are doing can be done. Keeping those targets in mind can help you improve your process.
There is always room for improvement and if you are the best you need to innovate to provide your customer better, cheaper and faster services / products.
For credibility their about us page on Qimpro says enough to prove they are credible and also the article by Dignity Magazine on the MD (see the home page) gives a lot of information. BestPrax Club was also formed by Qimpro and shares the same respect in the industry.
Please let me know if this helps clear things up or if I have misunderstood what you were trying to say.
From China, Beijing
I think you have misunderstood what they are doing. No one will teach you how to do business but will help you make your processes more efficient. Improving efficiency helps reduce costs that you never knew were there and also that you accounted for in your budget.
Also benchmarking with processes in other companies (even cross industry) shows you how well a process you are doing can be done. Keeping those targets in mind can help you improve your process.
There is always room for improvement and if you are the best you need to innovate to provide your customer better, cheaper and faster services / products.
For credibility their about us page on Qimpro says enough to prove they are credible and also the article by Dignity Magazine on the MD (see the home page) gives a lot of information. BestPrax Club was also formed by Qimpro and shares the same respect in the industry.
Please let me know if this helps clear things up or if I have misunderstood what you were trying to say.
From China, Beijing
Dear
Process improvement is on going process and every company does the same and it is not time dependent neither recession dependent.
The layoffs comes when one feel the working capital is not rolling thru and want to cut expenditure. On the books of account too Manpower is consider as expenses and there is no provision of getting depriciation whereas in case of machinary u get the depreciation. hence machine even it does not give optimum efficiency you can be profitable whereas employee even he/she is efficient is a expenses and in bad days always expenses are cut not tolls of making profit.
Also company those goes on hiring spree at the good times should evualte properly about their numbers and also Training on regular course to be imparted to employees to make themselves to keep with time and maximisation of the value.
thanks,
Process improvement is on going process and every company does the same and it is not time dependent neither recession dependent.
The layoffs comes when one feel the working capital is not rolling thru and want to cut expenditure. On the books of account too Manpower is consider as expenses and there is no provision of getting depriciation whereas in case of machinary u get the depreciation. hence machine even it does not give optimum efficiency you can be profitable whereas employee even he/she is efficient is a expenses and in bad days always expenses are cut not tolls of making profit.
Also company those goes on hiring spree at the good times should evualte properly about their numbers and also Training on regular course to be imparted to employees to make themselves to keep with time and maximisation of the value.
thanks,
Hello All,
No doubt we understand that the layoffs is very sensitive to the organization as we may lose critical resources/ human assets . But let me tell you being an HR we can minimize the numbers for the layoffs but if there are some unproductive resources in the organization we may warn them and if we dont find any improvement we may tell then to leave. .....Because if somebody is not at all contributing to the organizations, it is a huge loss to the company ..
Thanks... Pls put your views on this......
From India, Delhi
No doubt we understand that the layoffs is very sensitive to the organization as we may lose critical resources/ human assets . But let me tell you being an HR we can minimize the numbers for the layoffs but if there are some unproductive resources in the organization we may warn them and if we dont find any improvement we may tell then to leave. .....Because if somebody is not at all contributing to the organizations, it is a huge loss to the company ..
Thanks... Pls put your views on this......
From India, Delhi
Badlu & Monaisha
If an employee is unproductive ..waht ever u call it ...who should be held responsible...is my question...who hired him...what is T&D doing..what the Management and HR's doing...if u talk about disciplianry in case of Lay Off its fine or else...it's a failure for any company to hire so many and fire so many...then the company should think of its Top Management.
So, ...I just want to tell u that either you have not understood the point what Jogesh is discussing or you are not interested to retain the resources in your oraganisation. Try to be creative and support such concepts which can give us better results in such difficult situations as THIS CAN HAPPEN TO US……BECAUSE NO ONE IS SAFE and SECURE.
From India, Srikakulam
If an employee is unproductive ..waht ever u call it ...who should be held responsible...is my question...who hired him...what is T&D doing..what the Management and HR's doing...if u talk about disciplianry in case of Lay Off its fine or else...it's a failure for any company to hire so many and fire so many...then the company should think of its Top Management.
So, ...I just want to tell u that either you have not understood the point what Jogesh is discussing or you are not interested to retain the resources in your oraganisation. Try to be creative and support such concepts which can give us better results in such difficult situations as THIS CAN HAPPEN TO US……BECAUSE NO ONE IS SAFE and SECURE.
From India, Srikakulam
Dear Jogesh,
Its a good point that during the times of recession, concentrate on trainings and efficiency improvement methods like Toyota did when there was a high order of recession. They did not lay off even one staff where as all their competitors did. Focussion on Process improvements generally and especeially in these crisis period is a good idea, whereas most top managements neglect this area and look for short cuts like lay offs. very few indian companies truly practise six sigma and others just for making a fashion statment that they are six sigma companies.
While I agree, that the process improvements should be carried out, I would not be very specific about you should join Qimpro college. You may learn this tools and the respective companies only have to adapt to their situations by deputing their internal process analysis experts for improvement for the reason they know their processes better than any one else. I also personally know Mr.Suresh Lulla of Qimpro and was a student of him, and after learning the tools, we deployed our team of BBs and GBs for improvement which was beneficial to the organization.
You need he top management blessings for these things. They should believe in these things and only then you can derive the realenefits
Regards,
JAyaram.
From India, Madras
Its a good point that during the times of recession, concentrate on trainings and efficiency improvement methods like Toyota did when there was a high order of recession. They did not lay off even one staff where as all their competitors did. Focussion on Process improvements generally and especeially in these crisis period is a good idea, whereas most top managements neglect this area and look for short cuts like lay offs. very few indian companies truly practise six sigma and others just for making a fashion statment that they are six sigma companies.
While I agree, that the process improvements should be carried out, I would not be very specific about you should join Qimpro college. You may learn this tools and the respective companies only have to adapt to their situations by deputing their internal process analysis experts for improvement for the reason they know their processes better than any one else. I also personally know Mr.Suresh Lulla of Qimpro and was a student of him, and after learning the tools, we deployed our team of BBs and GBs for improvement which was beneficial to the organization.
You need he top management blessings for these things. They should believe in these things and only then you can derive the realenefits
Regards,
JAyaram.
From India, Madras
This Is Misleading To The Middle Management And First Line Management.
Process Improvement Is Top Management Business With 10 To 15 Years Experience In Business Management Who Analyse And Re-design The Entire Business Process Including Organizational Development Specialist.
This Is Not Generalist Role Its Specialist Role In Top Management With Consultant Profile Which Needs High End Business Expertise....
Badlu
From Saudi Arabia
Process Improvement Is Top Management Business With 10 To 15 Years Experience In Business Management Who Analyse And Re-design The Entire Business Process Including Organizational Development Specialist.
This Is Not Generalist Role Its Specialist Role In Top Management With Consultant Profile Which Needs High End Business Expertise....
Badlu
From Saudi Arabia
Dear Jayaram,
You are absolutely right that you need "top management blessings" for a quality improvement to be successful. The change has to be driven from the top.
Dear Badlu,
I am guessing you are trying to say the same thing as Jayaram about Top Management.
While Top Management must be involved in the transformation process they are not the ones to actually do everything required for the change. For this you need to have a team to execute.
For this to happen you can either hire someone to train the team or use people who are already certified in Quality improvement, Process improvement, six sigma, etc.
Learning about quality improvement, six sigma, process improvement, etc is the first step. Also having knowledge in these makes you more valuable to companies. That was why I mentioned Qimpro college to get yourself certified. It is an option to train yourself, at your own pace in these valuable subjects. A big problem in companies also not being able to get an entire team together at the same time for training. This is also taken care of with this and you are not dependent on the company to get you trained.
Interestingly enough BestPrax Club has also designed a tool called the Barometer ( <link outdated-removed> ) that enables an organization to rate the quality of management performance. This rating can be alone for individual business elements of the International Quality Maturity Model (IQMM), or collectively for all 12 business elements.
This can be done online at your convenience from anywhere. At the end of the assessment you get a feedback report.
The Feedback Report to the organization, for a business element, will highlight:
1) Overall score
2) Sub-element scores
3) Noteworthy practices
4) Areas for improvement
5) Potential for improvement
6) Remarks by the BestPrax Review Team
This is itself a good place to start to find areas to improve.
From China, Beijing
You are absolutely right that you need "top management blessings" for a quality improvement to be successful. The change has to be driven from the top.
Dear Badlu,
I am guessing you are trying to say the same thing as Jayaram about Top Management.
While Top Management must be involved in the transformation process they are not the ones to actually do everything required for the change. For this you need to have a team to execute.
For this to happen you can either hire someone to train the team or use people who are already certified in Quality improvement, Process improvement, six sigma, etc.
Learning about quality improvement, six sigma, process improvement, etc is the first step. Also having knowledge in these makes you more valuable to companies. That was why I mentioned Qimpro college to get yourself certified. It is an option to train yourself, at your own pace in these valuable subjects. A big problem in companies also not being able to get an entire team together at the same time for training. This is also taken care of with this and you are not dependent on the company to get you trained.
Interestingly enough BestPrax Club has also designed a tool called the Barometer ( <link outdated-removed> ) that enables an organization to rate the quality of management performance. This rating can be alone for individual business elements of the International Quality Maturity Model (IQMM), or collectively for all 12 business elements.
This can be done online at your convenience from anywhere. At the end of the assessment you get a feedback report.
The Feedback Report to the organization, for a business element, will highlight:
1) Overall score
2) Sub-element scores
3) Noteworthy practices
4) Areas for improvement
5) Potential for improvement
6) Remarks by the BestPrax Review Team
This is itself a good place to start to find areas to improve.
From China, Beijing
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The Goal A process of ongoing improvement.pdf