Hi ,
This is niranjani ,i am working in an recruitment consultancy my job is to line up the candidates as well as the clients.
So, anyone can please help in how to speak with clients so they can agree to outsource their requirement.
Kind regards,
Niranjani
From India, Bangalore
This is niranjani ,i am working in an recruitment consultancy my job is to line up the candidates as well as the clients.
So, anyone can please help in how to speak with clients so they can agree to outsource their requirement.
Kind regards,
Niranjani
From India, Bangalore
Dear Niranjani,
The Client. This simple phrase can turn some people's insides to jelly. Their knees begin to shake, and they start to get cold sweats. To some, it feels like the nice warm safety blanket has just been ripped away from them and now they are completely exposed. Client interactions can be nerve wracking, but it doesn't have to be so. In fact, you should look at it this way: every client experience is a new chance to further strengthen your relationship with the client.
There are many ways to build a strong client relationship. A good starting point is to work on the little things. For example, be punctual. If you have a meeting with your client at 10:00, be there at 9:55. It never hurts to be a little early, and although it doesn't seem like it, this is one of those little things that will really stick out in the clients mind. This is especially true if your client is usually a busy person, as their time will be at a premium. Busy people appreciate contacts who they can count on to be on time, as they probably have a tight schedule for the rest of the day.
Another good idea is to dress to either the clients standards, or your company's standards, whichever one is more formal. If you work in a business casual workplace (which more and more people do), and your client is business formal, dress business formal when you have meetings with them, regardless of the location of the meeting (either at your office or theirs). If you are going to be doing professional work for your client, for which they are probably paying a good amount of money, you have to look the part. This will make the client feel more confident that you can get the job done for them, and get it done right. With the number of businesses who operate a casual work environment growing, standing out as well dressed can be a big bonus for you.
Regards,
Soniya
From China
1The Client. This simple phrase can turn some people's insides to jelly. Their knees begin to shake, and they start to get cold sweats. To some, it feels like the nice warm safety blanket has just been ripped away from them and now they are completely exposed. Client interactions can be nerve wracking, but it doesn't have to be so. In fact, you should look at it this way: every client experience is a new chance to further strengthen your relationship with the client.
There are many ways to build a strong client relationship. A good starting point is to work on the little things. For example, be punctual. If you have a meeting with your client at 10:00, be there at 9:55. It never hurts to be a little early, and although it doesn't seem like it, this is one of those little things that will really stick out in the clients mind. This is especially true if your client is usually a busy person, as their time will be at a premium. Busy people appreciate contacts who they can count on to be on time, as they probably have a tight schedule for the rest of the day.
Another good idea is to dress to either the clients standards, or your company's standards, whichever one is more formal. If you work in a business casual workplace (which more and more people do), and your client is business formal, dress business formal when you have meetings with them, regardless of the location of the meeting (either at your office or theirs). If you are going to be doing professional work for your client, for which they are probably paying a good amount of money, you have to look the part. This will make the client feel more confident that you can get the job done for them, and get it done right. With the number of businesses who operate a casual work environment growing, standing out as well dressed can be a big bonus for you.
Regards,
Soniya
From China
Dear Niranjani,
Keep the following 5 things in Mind while interacting with clients:
There is a few tactics to deal with your clients which may help you in conversion and you can get the end result that could earn the client’s trust and appreciation.
1> To make the vision of the intelligent, and always listen your client carefully.
Listening is not passive; a good listener can take complete control of the conversion and leave the impact of intelligence on people. When you listen well, you earn the trust of your client.
2> Direct Eye Contact.
Your ears may be the receiverptor for the sounds you hear when you are listening, but something else about you is equally important: your eyes. If you are not making good eye contact or are continuouslyally busy moving around, then other person will not "feel" listened too. They will know they have not really been heard. Look directly at the person the whole time while they are talking. If it is a particularly long dissertation, you can look away or look down to jot a note, but only for a second before looking right back at them. When you don't maintain this direct eye focus, the person will feel that you don't think what they have to say is valuable to you anyway, so why bother fully answering your questions or coming to you with information.
3> Start with Basic information and add your opinions and color it with imagery.
The client is not aware about technical aspect and hence so start with basics, he only listen what you say and rely open your words he makes his decision. So we should present our views with clarity and honesty.
The fastest way to create learning is to link the unknown with the known. A simile uses the words "like" or "as" to bridge the unknown with the known. Example: This design like “the rainbow”. This will help the people to understand easily by resembling of two things
4> Be honest.
Don’t hide any blackheads to the clients. Honesty should be is the only policy while making presentationen presenting to clients. At the time of get business discussions, you need to gain theiryour client’s trust for long term business. The solution is to be honest and maintain credibility at the same time. No one can know the answer to every question. It is how the inevitable situation is handled that separates great presenters from amateurs.
5> Reflect client’s exact requirements with your imagination
When the client specified his desire and come to discuss about his requirements, I always paid attention to his viewslistened with dueand respect his view then I reached to the conclusion as tothought what are essential to make a site and which things are left in his view. I broughtdrag his attention to those points and provided him new vision and tried to reflect his view with my imagination.
Keep the above mentioned se five points in your mind while dealing with clients; it must be a great help in achieving your goal. These four points are ultimately increased your confidence and power of negotiation.
Regards,
Soniya
From China
Keep the following 5 things in Mind while interacting with clients:
There is a few tactics to deal with your clients which may help you in conversion and you can get the end result that could earn the client’s trust and appreciation.
1> To make the vision of the intelligent, and always listen your client carefully.
Listening is not passive; a good listener can take complete control of the conversion and leave the impact of intelligence on people. When you listen well, you earn the trust of your client.
2> Direct Eye Contact.
Your ears may be the receiverptor for the sounds you hear when you are listening, but something else about you is equally important: your eyes. If you are not making good eye contact or are continuouslyally busy moving around, then other person will not "feel" listened too. They will know they have not really been heard. Look directly at the person the whole time while they are talking. If it is a particularly long dissertation, you can look away or look down to jot a note, but only for a second before looking right back at them. When you don't maintain this direct eye focus, the person will feel that you don't think what they have to say is valuable to you anyway, so why bother fully answering your questions or coming to you with information.
3> Start with Basic information and add your opinions and color it with imagery.
The client is not aware about technical aspect and hence so start with basics, he only listen what you say and rely open your words he makes his decision. So we should present our views with clarity and honesty.
The fastest way to create learning is to link the unknown with the known. A simile uses the words "like" or "as" to bridge the unknown with the known. Example: This design like “the rainbow”. This will help the people to understand easily by resembling of two things
4> Be honest.
Don’t hide any blackheads to the clients. Honesty should be is the only policy while making presentationen presenting to clients. At the time of get business discussions, you need to gain theiryour client’s trust for long term business. The solution is to be honest and maintain credibility at the same time. No one can know the answer to every question. It is how the inevitable situation is handled that separates great presenters from amateurs.
5> Reflect client’s exact requirements with your imagination
When the client specified his desire and come to discuss about his requirements, I always paid attention to his viewslistened with dueand respect his view then I reached to the conclusion as tothought what are essential to make a site and which things are left in his view. I broughtdrag his attention to those points and provided him new vision and tried to reflect his view with my imagination.
Keep the above mentioned se five points in your mind while dealing with clients; it must be a great help in achieving your goal. These four points are ultimately increased your confidence and power of negotiation.
Regards,
Soniya
From China
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