Hello there,
Process imporvement is the buzz word now for many OD experts, especially when asked to show results through ROI for all the interventions that they implement.
thsi ebook takes a indepth look at People, system & Organisation related process improvement.
Regards
Kenneth
From India, Mumbai
20Process imporvement is the buzz word now for many OD experts, especially when asked to show results through ROI for all the interventions that they implement.
“Process improvement” means making things better, not just fighting fires or managing
crises. It means setting aside the customary practice of blaming people for problems or
failures. It is a way of looking at how we can do our work better.
crises. It means setting aside the customary practice of blaming people for problems or
failures. It is a way of looking at how we can do our work better.
thsi ebook takes a indepth look at People, system & Organisation related process improvement.
Regards
Kenneth
From India, Mumbai
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The Goal A process of ongoing improvement.pdf