Ladies and Gentlemen,
Hope this year announced itself with lot of grace and confidence for all of us!
I have a customer service training soon. Does anyone have interesting case scenarios/studies/games which I can incorporate ?
I would be immensely grateful..
Thanks in advance
From Mauritius
1Hope this year announced itself with lot of grace and confidence for all of us!
I have a customer service training soon. Does anyone have interesting case scenarios/studies/games which I can incorporate ?
I would be immensely grateful..
Thanks in advance
From Mauritius
Greetings,
Here are few quintessential casestudies for customer service,
Star bucks case analysis
Customerservice case studies
Regards,
(Cite Contribution)
From India, Mumbai
Here are few quintessential casestudies for customer service,
Star bucks case analysis
Customerservice case studies
Regards,
(Cite Contribution)
From India, Mumbai
Community Support and Knowledge-base on business, career and organisational prospects and issues - Register and Log In to CiteHR and post your query, download formats and be part of a fostered community of professionals.
Case studies on R & S.doc