Hi everybody
Iam a new member to this site.It has been really very impressive and informative for me.Its really good to see all HR professionals here trying to help each other with all the valuable inputs.
I would now need all your help.There is a company which has grown really good in the last 3 years and doing exceptionally good in the entertainment ans service business.But the concept of a proper HR Dept has never happened in the organisation.All salary issues had been taken care by the accounts and any HR related issues handled by Director,COO and Sr Managers (ADMIN).Now the company wants to set up a HR dept which would take care of the entire set up.They would not like to go for very high profile HR professionals because of cost factor.
Kindly let me know how the set up should happen and what would be on the top priority list.
From India, Faridabad
4Iam a new member to this site.It has been really very impressive and informative for me.Its really good to see all HR professionals here trying to help each other with all the valuable inputs.
I would now need all your help.There is a company which has grown really good in the last 3 years and doing exceptionally good in the entertainment ans service business.But the concept of a proper HR Dept has never happened in the organisation.All salary issues had been taken care by the accounts and any HR related issues handled by Director,COO and Sr Managers (ADMIN).Now the company wants to set up a HR dept which would take care of the entire set up.They would not like to go for very high profile HR professionals because of cost factor.
Kindly let me know how the set up should happen and what would be on the top priority list.
From India, Faridabad
Hi sangeeta :)
It is interesting to note that u had been bestowed with a wonderful opportunity to set up ur own HR dept pl let us know what is the total manpower of ur organisation and the nature of depts and blaw...blaw....blaw..... these are essential to arrive at any decision about setting up an HR dept.
with best wishes
srinivas
From India, Hyderabad
It is interesting to note that u had been bestowed with a wonderful opportunity to set up ur own HR dept pl let us know what is the total manpower of ur organisation and the nature of depts and blaw...blaw....blaw..... these are essential to arrive at any decision about setting up an HR dept.
with best wishes
srinivas
From India, Hyderabad
SETTING UP HR DEPARTMENT
WHILE LEARNING, DO IT THE RIGHT WAY, EVEN IF IT IS A LONG
WAY.
HR DEPARTMENT SET UP.
STEP 1
-discuss the values/ beliefs of selected senior management/CEO
and the need for HR department.
-discuss the expectations from HR department -short/medium/longterm.
-discuss with CEO, the organization's corporate objectives/strategies
and how HR can contribute to the corporate objectives.
-discuss / seek concensus on organization structure / management
process.
-discuss the current organization culture with senior management.
-discuss with CEO/senior management the core activities/competences
and business drivers of the organization.
TO GET A GOOD START AND HOLD YOUR CREDIBILITY, YOU NEED
THESE INFORMATIONS TO START YOUR WORK ON HR DEPT.
HR dept. is a support unit and hence must work closely
with other depts.
================================================== =========
STEP 2
Even though there is currently no HR department, there are
a number of HR activities are being carried out now.
YOU HAVE TO KNOW WHAT THEY ARE / HOW IT IS BEING
CARRIED OUT / BY WHOM.
TO COLLECT AND CONSOLIDATE THESE, YOU NEED TO A
QUICK HR AUDIT OF THE PRESENT SITUATION.
-you can use an audit format, as shown below[ modify it
to suit your need]. You don't need to spend too much time
but enough to be sensitive of the current situations.
AFTER you gather all the informations and summarized,
you should sit down with your boss [ CEO] and discuss
and prioritize the items, as follows
-URGENT / IMPORTANT
-URGENT/ NOT IMPORTANT
-NOT URGENT/ IMPORTANT
-NOT URGENT / NOT IMPORTANT , BUT NEEDED DOWN THE LINE.
================================================== ========
STEP 3
Please REVIEW the HR MANUAL , as listed below.
Pick eyes out of it , as per your need, based on your
discussion / audit results.
You may want to start up with
HR department OBJECTIVES.
HR DEPARTMENT STRATEGIES
-Draft on Recruitment / Selection Procedure
-Draft on organization / structure
-Draft on jobs' analyses/ job descriptions/ job specifications/competences
-Draft on payroll / compensation / adminstration
-Appointment /confirmation / Termination / resignation
-induction program
-orientation program
-Employee communications
-Training & development of the employees
-Performance Appraisals / management
etc etc,
Once you have the preliminary draft ready, you can start with your
EMPLOYEE HANDBOOK [ LIST PROVIDED BELOW]
================================================== ======
Human Resources Functional AUDIT.
1.0 Recruitment and Selection
1.1 Before filling a position do you identify the skills, qualifications and
behaviours needed to meet your objectives?
1.2 Is the selection process transparent, equitable, based on merit, and
appropriate?
1.3 Is the selection process timely?
1.4 Are new staff provided with a comprehensive induction?
-----------------------------------
2.0 Planning
2.1 Do you know your staffing needs beyond the current year?
2.2 Have you engaged in a strategic planning process to clarify your staffing
needs?
2.3 Do you have the right number of staff to get the work done?
2.4 Are you able to plan adequately for any seasonal fluctuations in staffing
requirements?
2.5 Do you engage in succession planning?
------------------------------------------------
3.0 Staff Development
3.1 Do you have a way to identify the staff development needs of your staff?
(eg surveys, reviews, performance management)
3.2 Do you have adequate resources in your budget to provide needed
development opportunities for staff?
3.3 Do you believe you allocate adequate resources to staff development?
3.4 Do the staff in your work area get the development they need to
do their jobs effectively?
3.5 Do you monitor the results of staff development activities in order to
assess their effectiveness?
3.6 Are new staff offered mentoring support?
3.7 Do staff at all levels in your work area access training and development?
-------------------------------------------------
4.0 Performance Management
4.1 Are probationary staff appraised regularly?
4.2 Have all staff been provided with realistic objectives that are linked to the
company's objectives?
4.3 Are staff clear about what is expected of them in their work roles?
4.4 Do all staff participate in performance reviews at least annually?
4.5 Does the review process evaluate their performance against expectations?
4.6 Are the comments recorded with a copy to the staff member?
4.7 Does the review process identify future objectives and training needs?
4.8 Do staff have access to support and assistance for improvement if their
performance is less than expected?
4.9 Are departing staff given an exit Interview prior to their departure?
-------------------------------------------
5.0 Employee Relations
5.1 Do you have a clear understanding of the company’s industrial framework
so that you can carry out your human resource management role effectively?
5.2 Do you believe that the company’s industrial framework (enterprise
agreements, awards, policies and procedures) provides you with the flexibility
you need to manage?
5.3 Is there a positive climate in your work area where staff are motivated in
their work?
5.4 Are the communication channels between management and employees in
your work area sufficiently consultative so that disputes are avoided and
effective problem solving is fostered?
5.5 Are you comfortable working with the company’s disciplinary measures
and grievance procedures?
5.6 When operational changes are introduced into your work area or do
you take into consideration the impact on staff?
-------------------------------------------------
6.0 Position Classification
6.1 Is the organisational structure in your work area appropriate – ie, span of
control not too great, tasks grouped properly?
6.2 Are there current job descriptions for all general staff positions in your
work area?
6.3 Do the job descriptions reflect accurately the responsibilities of their jobs?
6.4 Are the positions and their job descriptions reviewed regularly in
consultation with the incumbent.
6.5 Do you and your staff have an understanding of the process required to
alter the classification of a general staff position?
----------------------------------------------------
7.0 Remuneration
7.1 Are staff in your area satisfied with their opportunities for advancement?
7.2 Are you aware of the flexibility available in the remuneration system to
reward staff outside the current salary agreement?
7.3 Do you use the flexibility available in the remuneration system to reward
staff outside the current salary agreement where it is deserved?
----------------------------------------------------------------- -----------------------
8.0 Safety and Health
8.1 Is your workplace safe?
8.2 Are safety and health objectives, policies and procedures built into the
strategic and operational plans of your work area?
8.3 Do you undertake regular safety inspections and reviews?
8.4 Are safety and health roles and responsibilities defined, assigned and
understood in your work area?
8.5 Do staff participate in regular safety and health training programs?
----------------------------------------------------------
9.0 Equity and Diversity
9.1 Do all your staff receive fair and equitable treatment?
9.2 Are equity and diversity objectives, policies and procedures built into the
strategic and operational plans of your work area?
9.3 Do your staff participate in equity and diversity training programs?
9.4 Does your work area have an Equity and Diversity Committee?
9.5 Are your staff able to access flexi-time, part time work and other policies
to assist them to balance work and family commitments?
9.6 Are supervisors and team leaders in your area aware of their equal
opportunity responsibilities?
----------------------------------------------------------------- -
10.0 Human Resource Information Systems
10.1 Do you regularly consult the Concept system to obtain information to
obtain information to help you deal with personnel issues?
10.2 Have you, or an appropriate member of your staff, taken the opportunity
to participate in a training program for Concept?
10.3 Do you and your staff use the Human Resource web site to access (and
update) human resources information that will help you deal with HR issues?
-------------------------------------------------------------
General Questions
What do you think your work area does best in terms of its human resources management?
What do you see as the major human resource problem areas in your work area and what is being done to address them?
Personnel and Payroll Services
Are you satisfied with the services provided by Personnel and Payroll Services?
Does the Personnel and Payroll Services staff provide you with the necessary
guidelines, advice and support you need to meet your human resource
management obligations?
Employee Relations
Are you satisfied with the services provided by Employee Relations?
Do Employee Relations staff provide you with the necessary guidelines, advice
and support you need to meet your human resource management obligations?
Organisational and Staff Development Services
Are you satisfied with the services provided by Organisational and Staff
Development Services?
Do the staff of Organisational and Staff Development Services provide you with
the necessary guidelines, advice and support you need to meet your human
resource management obligations?
Personnel Systems
Are you satisfied with the services provided by Personnel Systems?
Do their staff provide you with the necessary guidelines, advice and support
you need to meet your human resource management obligations?
Does the Concept system provide you with current, accurate, complete and
timely information?
Does the Human Resources web site provide you with current, accurate,
complete and timely information?
Superannuation & Salary Packaging
Are you satisfied with the services provided by Superannuation and Salary
Packaging?
Do the staff of Superannuation & Salary Packaging provide you with the
necessary guidelines, advice and support you need to meet your human
resource management obligation
=============================================
THE HR AUDIT WILL PROVIDE A QUICK SUMMARY OF
THE CURRENT SITUATION AND SHORT TERM NEEDS LIKE
-manpower size
-manpower needs
-policies needs
AND ALSO THE CURRENT PRIORITIES/ NEEDS
etc etc
============================================
THEN MATCH THOSE PRIORITIES AGAINST THE
BELOW LISTED HR HANDBOOK AND START
WRITING YOUR POLICIES
========================================
HR MANAGEMENT MANUAL
Human Resources Policies, Procedures and Forms
Table of Contents
ADMINISTRATION
ADM.101 Personnel Records
Activities
1.0 Employee Information
2.0 HR Personnel Records
3.0 Contents of Personnel Files
4.0 Employee's Personnel Records Review
5.0 Management Review of Personnel Files
6.0 Company Release Of Employee Information
7.0 Record Retention and Long-Term Storage
8.0 Record Destruction
Forms
Ex1 Personnel Records Access Log
Ex2 HR Records Retention Periods
----------------------------------------------------------------- --------------------------------
ADM.102 Form Development
Activities
1.0 Form Development and Format
2.0 Authorization and Printing
3.0 Form Numbering and Placement
4.0 Forms Index and Manual
Forms
Ex1 Form Printing Request
----------------------------------------------------------------- -------------------------------
ADM.103 Document Control
Activities
1.0 Document Distribution
2.0 Document Revision
3.0 Document
4.0 Temporary Changes
Forms
103 Ex1 Request For Document Change (RDC)
----------------------------------------------------------------- --------------------------------
ADM. 104 Mail & Express Services
Activities
1.0 General Mail Usage
2.0 Addressing Mail
3.0 Express Mail
4.0 Overnight Packages
5.0 Additional Information Resources
Forms
104 Ex1 Outgoing Mail Register
----------------------------------------------------------------- -----------------------------
ADM. 105 Telephone Answering
Activities
1.0 Answering Techniques and Etiquette
2.0 Answering and Directing Calls
3.0 Taking Messages
4.0 Telephone User's Guide
Forms
105 Ex1 Important Message
----------------------------------------------------------------- --------------------------
ADM.106 Property & Access Control
Activities
1.0 Background Checks
2.0 Physical Access Controls
3.0 Key Controls
4.0 Proprietary Information Controls
5.0 Collection Of Access Controls
6.0 Visitors & Guests
Forms
ADM106 Ex1 Key Issue Policy
ADM106 Ex2 Visitor Log
----------------------------------------------------------------- ---------------------------
ADM.107 Separation
Activities
1.0 Resignations
2.0 Involuntary Terminations And Layoffs
3.0 Terminations For Cause
4.0 Termination Meeting
5.0 Additional Information Resources
Forms
107 Ex1 Exit Interview Checklist
107 Ex2 Exit References Authorization
----------------------------------------------------------------- --------------------------
ADM.108 Workplace Rules & Guidelines
Activities
1.0 Alcohol And Drugs
2.0 Breaks And Lunch Time
3.0 Company Property
4.0 Grievances And Complaints
5.0 Inclement Weather
6.0 Parking
7.0 Personal Telephone Calls
8.0 Smoking
9.0 Solicitations
10.0 Suggestions
11.0 Visitors
Forms
108 Ex1 Suggestion Form
----------------------------------------------------------------- -------------------------------
ADM.109 Human Resources Reports
Activities
1.0 Preparation Guidelines
2.0 Occupational Health & Safety Reports
3.0 Equal Opportunity Reports
4.0 Training Plan
5.0 Hiring Status Report
6.0 Compensation Summary
Forms
109 EX1 Human Resource Reporting Summary
109 EX2 HR Hiring Status Report
----------------------------------------------------------------- -----------------------------
ADM.110 Dress Code
Activities
1.0 Dress Code
1.1 Business Attire
1.2 Business Casual Attire
1.3 Casual Attire
1.4 Uniformed Attire
1.5 Safety Attire
1.6 Formal Attire
1.7 Inappropriate Attire
1.8 Business Situations
1.9 Recreation & Parties
2.0 Dinners & Receptions
3.0 Personal Hygiene
4.0 Disciplinary Action
----------------------------------------------------------------- --------------------------------
HIRING PROCEDURES
HRG.101 Employee Hiring
Activities
1.0 Needs Analysis
2.0 Personnel Requisition
3.0 Job Posting & Screening
4.0 Interviewing
5.0 Pre-Employment Screening & Testing
6.0 Background Investigation
7.0 Hiring And Employee Offers
8.0 Motor Vehicle And Equipment Operation
9.0 Applicant Files
10.0 Additional Information Resources
Forms
HRG101 Ex1 Personnel Requisition
HRG101 Ex2 Offer Letter
HRG101 Ex3 Personnel Change Notice
HRG101 Ex4 New Employee Hiring Checklist
HRG101 Employment Eligibility Verification .
HRG101 Employee’s Withholding Allowance Certificate.
----------------------------------------------------------------- -----------------------------
HRG102 Job Descriptions
Activities
1.0 Job Description Preparation
2.0 Format And Content
2.1 Job Title
2.2 Effective Date
2.3 Department
2.4 Summary Of Functions
2.5 Essential Duties And Responsibilities
2.6 Organizational Relationships
2.7 Qualifications
2.8 Physical Demands
2.9 Work Environment
3.0 Job Description Approval & Distribution
Forms
HRG102 Ex1 Job Description Format
----------------------------------------------------------------- ----------------------------
HRG103 Employment Applications
Activities
1.0 Application For Employment
2.0 Application Information
2.1 Personal Information
2.2 Employment Interest
2.3 Education & Training
2.4 Employment History
2.5 Military Service Record
2.6 References
3.0 Compliance Information
Forms
HRG103 Ex1 Employment Application
HRG103 Ex2 Employment Application Supplement
----------------------------------------------------------------- -----------------------------
HRG104 Interviewing Applicants
Activities
1.0 Interviewing Objectives
2.0 Resume Examination
3.0 Telephone Interviews
4.0 E-Mail Interviews
5.0 In-Person Interviews
Forms
HRG104 Ex1 Employment Interview Questions
HRG104 Ex2 Interview Form
----------------------------------------------------------------- --------------------------
HRG105 Background Investigations
Activities
1.0 Background And Hiring
2.0 Investigative Consumer Reporting
3.0 Employee Reference Checks
4.0 Motor Vehicle Record (MVR) Inquiry
Forms
HRG105 Ex1 Employee Investigation Checklist
HRG105 Ex2 Employee Background Authorization
HRG105 Ex3 New References Authorization
HRG105 Ex4 Reference Check Survey
----------------------------------------------------------------- ---------------------------
Compensation Procedures
COM101 Payroll
Activities
1.0 Payroll Records
2.0 Timesheets
3.0 Payroll Deductions
3.1 Worker's Compensation Insurance
3.2 Social Security & Medicare
3.3 State Income Tax
3.4 Earnings Tax
3.5 Tax Withholding Payments
4.0 Payroll Adjustments
4.1 Advances
4.2 Garnishments
5.0 Paychecks
5.1 Direct Deposit
5.2 Lost Paychecks
5.3 Final Paychecks
6.0 Vacation Pay
7.0 Additional Information Resources
Forms
COM101 Ex1 Monthly Time Sheet
COM101 Ex2 Central Govt. Tax Calendar
COM101 Ex3 Electronic Funds Transfer Authorization
----------------------------------------------------------------- ------------------------
COM102 Paid & Unpaid Leave
Activities
1.0 Paid Time Off
2.0 Unpaid Time Off
3.0 Absence Request And Notification
4.0 Holidays
5.0 Vacation Eligibility
5.1 Vacation Schedules
5.2 Vacation Over Holidays
6.0 Additional Information Resources
Forms
COM102 Ex1 Absence Request Form
----------------------------------------------------------------- ------------------------
COM103 Insurance Benefits
Activities
1.0 Life Insurance
2.0 Long Term Disability Insurance
3.0 Social Security
4.0 Workers' Compensation
5.0 Wage Continuation
6.0 Unemployment Compensation
7.0 Health Insurance
8.0 Additional Information Resources
----------------------------------------------------------------- -----------------------
COM104 Healthcare Benefits
Activities
1.0 Cost And Premiums
2.0 Eligibility
3.0 Enrollment
4.0 Coverage
5.0 Filing A Claim
6.0 Termination And Conversion Of Coverage
7.0 Additional Information Resources
Forms
COM104 Ex1 Benefits Enrollment/Change Form
----------------------------------------------------------------- ----------------------
COM105 Employee Retirement Income Security
Activities
1.0 Plan Administration
1.1 Investment Policy Statement
1.2 Fidelity Bond
1.3 Fiduciary Liability Insurance
1.4 Employer Matching
1.5 In-Service Loans And Withdrawals
2.0 Employee Participation
3.0 Notice Procedures
3.1 Initial Notice
3.2 Annual Notices
4.0 Additional Information Resources
----------------------------------------------------------------- --------------
COM106 Consolidated Budget Reconciliation
Activities
1.0 Plan Administration
2.0 Qualifying Events
3.0 Notice Procedure
4.0 Benefits Protection
6.0 Enforcement
7.0 Additional Information Resources
----------------------------------------------------------------- ----------------
Development Procedures
DEV101 Development Management
Activities
1.0 Development Planning
2.0 Training Effectiveness
3.0 Training Records
4.0 Training Courses
5.0 Performance Evaluations
6.0 Additional Information Resources
Forms
DEV101 Ex1 Training Plan
----------------------------------------------------------------- -----------------
DEV102 Training Reimbursement
Activities
1.0 Eligibility
2.0 Approved Programs
3.0 Reimbursement
Forms
DEV102 Ex 1 Request For Training
----------------------------------------------------------------- ------------
DEV103 Computer User & Staff Training
Activities
1.0 MIS Training And Certification
2.0 MIS/LAN User Training
3.0 E-Mail Training
4.0 Software Applications
----------------------------------------------------------------- ----------
DEV104 Internet & E-Mail Acceptable Use
Activities
1.0 Acceptable Use
2.0 Inappropriate Use
3.0 Internet And E-Mail Etiquette
4.0 Security
5.0 User Compliance
6.0 Additional Information Resources
Forms
DEV104 Ex1 Computer And Internet Usage Policy
----------------------------------------------------------------- ----------
DEV105 Performance Appraisals
Activities
1.0 Performance Appraisal Guidelines
2.0 Appraisal Preparation
3.0 Appraisal Discussion
4.0 Salary Adjustments
5.0 Appraisal Conclusion
6.0 Additional Information Resources
Forms
DEV105 Ex1 Self Appraisal Form
DEV105 Ex2 Performance Appraisal Form
----------------------------------------------------------------- --------
DEV106 Employee Discipline
Activities
1.0 Introduction To Misconduct
2.0 Responses To Misconduct
2.1 Verbal Warning
2.2 Written Warning
2.3 Suspension
2.4 Termination
3.0 Serious Misconduct
4.0 Very Serious Misconduct
5.0 Inexcusable Misconduct
6.0 Misconduct Investigations
DEV106 Ex1 Disciplinary Notice
----------------------------------------------------------------- -----------------------------------
Compliance Procedures
CMP101 Workplace Safety
Activities
1.0 Worksite Analysis
2.0 Hazard Prevention And Control
2.1 Safe Work Procedures
2.2 Protective Equipment
2.3 Fire Prevention
3.0 Hazard Communication Program
4.0 Medical Emergencies
5.0 Workplace Safety Training
6.0 Reporting And Record Keeping
7.0 Additional Information Resources
Forms
CMP101 Ex1 Safety Suggestion Sheet
CMP101 Ex2 Workplace Safety Self-Inspection Checklist
CMP101 Ex3 Workplace Safety Action Plan
CMP101 Ex4 Workplace Safety Rules
CMP101 Ex5 Index of Hazardous Chemicals
CMP101 PDF Material Safety Data Sheet
CMP101 PDF Injuries and Illness Log
CMP101 PDF Summary of Injuries and Illness
CMP101 PDF Injuries and Illness Incident Report
CMP101 PDF Instructions for for OSHA Forms
----------------------------------------------------------------- ---------------------
CMP102 People With Disabilities
Activities
1.0 Background
2.0 Who Is Covered?
3.0 Employment Issues
4.0 Public Accommodations
5.0 Enforcement Of The Act
6.0 Additional Information Resources
----------------------------------------------------------------- -------------------
CMP103 Annual And Medical Leave
Activities
1.0 Reasons For Taking Leave
2.0 Advance Notice And Medical Certification
3.0 Job Benefits And Protection
4.0 Unlawful Acts
5.0 Enforcement
6.0 Employer Notices
7.0 Additional Information Resources
Forms
CMP103 Ex 1 Certification Of Healthcare Provider
CMP103 Ex 2 Employer Response To Employee Request
----------------------------------------------------------------- -----------------------
CMP104 Drug Free Workplace
Activities
1.0 General
2.0 Prohibitions
3.0 Authorized Use Of Prescription Medicine
4.0 Drug Awareness Program
5.0 Disciplinary Actions
6.0 Additional Information Resources
----------------------------------------------------------------- ------------------------
CMP105 Health Insurance Portability And Accountability
Activities
1.0 Management
1.1 Privacy Standards
2.0 Medical Records Maintenance
3.0 Medical Records Access
4.0 Additional Information Resources
Forms
CMP105 HIPAA Authorization Form
----------------------------------------------------------------- -----------------------
CMP106 Harassment & Discrimination
Activities
1.0 Unacceptable Behavior
2.0 Complaint
3.0 Corrective Measures
4.0 Enforcement
5.0 Additional Information Resources
----------------------------------------------------------------- ------------------
Job Descriptions Tab
WRITING JOB DESCRIPTIONS
INTRODUCTION
PURPOSE
SCOPE
WRITTEN COMMUNICATION
Non-discriminatory language
Active voice
Action verbs Plain English
FORMAT AND CONTENT
Effective Date
Department
Summary Of Functions
Essential Duties And Responsibilities
Grouping Several Tasks Into A Single Responsibility
Responsibility Statements
Delegated Responsibilities
Organizational Relationships
Reporting Relationships
The Organization’s Environment
Qualifications
Mandatory Requirements
Key Selection Criteria
Physical Demands
Work Environment
Job Performance
Job Descriptions
Reasonable Accommodation
Accessibility
APPENDIX 2 SAMPLE JOB DESCRIPTIONS[sample only]
Accounting Manager
Credit Manager
Customer Service Manager
Data Processing Technician
Computer Programmer
Director Of Quality Assurance
Graphic Illustrator
================================================== ===
Employee Handbook
SECTION 1 INTRODUCTION
1.0 The Company Philosophy
1.1 The Company Mission
1.2 Equal Employment Opportunity Policy and Affirmative Action Plan
1.3 Employment-At-Will
1.4 Sexual Harassment
1.5 Safety
1.5.1 Safety Rules
1.5.2 Hazardous Wastes
1.5.3 Reporting Injuries and Accidents
1.6 Drug Free Workplace
1.6.1 Prohibitions
1.6.2 Drug Awareness Program
1.6.3 Disciplinary Actions
SECTION 2 EMPLOYMENT
2.0 Personnel Administration
2.1 HR Personnel Records
2.1.1 Contents of Personnel Files
2.1.2 Employee Information
2.1.3 Employee's Request for Review of Personnel Records
2.1.4 Management Review of Personnel Files
2.2 Service
2.2.1 Employee Categories
2.2.2 Job Posting Procedures
2.2.3 Employment of Relatives
2.2.4 Employment of Minors
2.2.5 Promotions
2.2.6 Transfer of Employees
2.2.7 Separation of Employment
2.2.8 Work force Reductions
2.2.9 Probationary Period
2.2.10 Extra Income
2.3 Process Improvement
2.3.1 Employee-Management Forums
2.3.2 Employee Suggestion Program
SECTION 3 COMPENSATION & BENEFITS
3.0 Benefit Eligibility
3.1 Payroll Information
3.1.1 Time Records
3.1.2 Pay Periods
3.1.3 Salary Compensation for Partial Pay Period
3.1.4 Pay Rate Schedule – Hourly Paid Employees
3.1.5 Payroll Deductions
3.1.6 Overtime
3.1.7 Payroll Errors
3.1.8 Garnishment of Employee Wages
3.1.9 Authorized Check Pickup
3.1.10 Pay at Time of Separation
3.2 Attendance & Leave
3.2.1 Medical Leave Policy
3.2.2 Sick Leave Credit Limit
3.2.3 Sick Leave Policy – Usage
3.2.4 Medical, Dental and Optical Appointments
3.2.5 Exhaustion of Accumulated Sick Leave
3.2.6 Pallbearer, Funeral, Emergency Leave
3.2.7 Civic Leave or Jury Duty
3.2.8 Voting
3.2.9 Military Leave
3.2.10 Maternity Leave
3.2.11 Parental Leave
3.2.12 Leave of Absence
3.3 Insurance
3.3.1 Hospitalization and Medical Insurance
3.3.2 Continuation of Group Health Insurance
3.3.3 Life Insurance
3.3.4 Long Term Disability Insurance
3.3.5 Social Security
3.3.6 Workers' Compensation
3.3.7 Unemployment Compensation
3.4 Savings Plan
3.5 Break Room
3.6 Employee Discounts
3.7 Educational Assistance
SECTION 4 EMPLOYEE RESPONSIBILITIES
4.1 Work Schedules
4.1.1 Working Hours
4.1.2 Salary Employees
4.1.3 Hourly Employees
4.1.4 Clean Work-Place
4.2 Legal & Ethical Conduct
4.2.1 Ethical Standards
4.2.2 Conflicts of Interest
4.2.3 Personal Conduct
4.2.4 Confidentiality
4.2.5 Bribes, Kickbacks and Illegal Payments
4.2.6 Patents and Copyrights
4.3 Misconduct
4.3.1 Serious Misconduct
4.3.2 Very Serious Misconduct
4.3.3 Inexcusable Misconduct
4.3.3 Misconduct Investigations
4.4 Transportation & Travel
4.4.1 Company Owned Vehicles
4.4.2 Personal Vehicles
4.4.3 Living Expense Allowance
4.4.4 Other Travel Expenses
4.4.5 Expense Records
4.4.6 Travel Advances
4.4.7 Expense Reimbursement – Third Party
4.4.8 Expense Policies – Violations
4.4.9 Company Credit Cards
4.5 Appearance & Belongings
4.5.1 Personal Appearance
4.5.2 Business Attire
4.5.3 Casual Attire
4.5.4 Inappropriate Attire
4.5.5 Personal Belongings
4.5.6 Alcohol and Drugs
4.5.7 Medication
4.5.8 Smoking Policy
4.6 Equipment & Facilities
4.6.1 Parking
4.6.2 Telephone Use
4.6.3 Motor Vehicle and Workplace Equipment Operation
4.6.4 Safety Equipment
4.6.5 Company Tools
4.6.6 Waste Prevention
4.6.7 Solicitation and/or Distribution
4.6.8 Security
4.6.9 Bulletin Board
EMPLOYEE HANDBOOK FORMS
Acknowledgement Of Receipt And Understanding
Statement Of Legal And Ethical Business Conduct
Drug-Free Workplace Policy Employee Acknowledgement
Job Related Accident
=============================================
THIS IS MY BEST GUESS--YOUR PRIORITIES COULD
BE
-HR manpower plans
-HR budget process
-ORGANIZATION/ STRUCTURE/PROCESS
-JOB analyses / descriptions/ specifications
-Recruitment / selection
-Induction / orientation
-compensation
-Benefits policies
-Termination
-performance appraisals
-training / development
etc
-=====================================
It might sound a lot. But you need to start somewhere
and bite one piece at a time.
The start will be slow but it will speed up over a
period of time.
HOPE THIS IS USEFUL TO YOU
REGARDS
LEO LINGHAM
From India, Mumbai
WHILE LEARNING, DO IT THE RIGHT WAY, EVEN IF IT IS A LONG
WAY.
HR DEPARTMENT SET UP.
STEP 1
-discuss the values/ beliefs of selected senior management/CEO
and the need for HR department.
-discuss the expectations from HR department -short/medium/longterm.
-discuss with CEO, the organization's corporate objectives/strategies
and how HR can contribute to the corporate objectives.
-discuss / seek concensus on organization structure / management
process.
-discuss the current organization culture with senior management.
-discuss with CEO/senior management the core activities/competences
and business drivers of the organization.
TO GET A GOOD START AND HOLD YOUR CREDIBILITY, YOU NEED
THESE INFORMATIONS TO START YOUR WORK ON HR DEPT.
HR dept. is a support unit and hence must work closely
with other depts.
================================================== =========
STEP 2
Even though there is currently no HR department, there are
a number of HR activities are being carried out now.
YOU HAVE TO KNOW WHAT THEY ARE / HOW IT IS BEING
CARRIED OUT / BY WHOM.
TO COLLECT AND CONSOLIDATE THESE, YOU NEED TO A
QUICK HR AUDIT OF THE PRESENT SITUATION.
-you can use an audit format, as shown below[ modify it
to suit your need]. You don't need to spend too much time
but enough to be sensitive of the current situations.
AFTER you gather all the informations and summarized,
you should sit down with your boss [ CEO] and discuss
and prioritize the items, as follows
-URGENT / IMPORTANT
-URGENT/ NOT IMPORTANT
-NOT URGENT/ IMPORTANT
-NOT URGENT / NOT IMPORTANT , BUT NEEDED DOWN THE LINE.
================================================== ========
STEP 3
Please REVIEW the HR MANUAL , as listed below.
Pick eyes out of it , as per your need, based on your
discussion / audit results.
You may want to start up with
HR department OBJECTIVES.
HR DEPARTMENT STRATEGIES
-Draft on Recruitment / Selection Procedure
-Draft on organization / structure
-Draft on jobs' analyses/ job descriptions/ job specifications/competences
-Draft on payroll / compensation / adminstration
-Appointment /confirmation / Termination / resignation
-induction program
-orientation program
-Employee communications
-Training & development of the employees
-Performance Appraisals / management
etc etc,
Once you have the preliminary draft ready, you can start with your
EMPLOYEE HANDBOOK [ LIST PROVIDED BELOW]
================================================== ======
Human Resources Functional AUDIT.
1.0 Recruitment and Selection
1.1 Before filling a position do you identify the skills, qualifications and
behaviours needed to meet your objectives?
1.2 Is the selection process transparent, equitable, based on merit, and
appropriate?
1.3 Is the selection process timely?
1.4 Are new staff provided with a comprehensive induction?
-----------------------------------
2.0 Planning
2.1 Do you know your staffing needs beyond the current year?
2.2 Have you engaged in a strategic planning process to clarify your staffing
needs?
2.3 Do you have the right number of staff to get the work done?
2.4 Are you able to plan adequately for any seasonal fluctuations in staffing
requirements?
2.5 Do you engage in succession planning?
------------------------------------------------
3.0 Staff Development
3.1 Do you have a way to identify the staff development needs of your staff?
(eg surveys, reviews, performance management)
3.2 Do you have adequate resources in your budget to provide needed
development opportunities for staff?
3.3 Do you believe you allocate adequate resources to staff development?
3.4 Do the staff in your work area get the development they need to
do their jobs effectively?
3.5 Do you monitor the results of staff development activities in order to
assess their effectiveness?
3.6 Are new staff offered mentoring support?
3.7 Do staff at all levels in your work area access training and development?
-------------------------------------------------
4.0 Performance Management
4.1 Are probationary staff appraised regularly?
4.2 Have all staff been provided with realistic objectives that are linked to the
company's objectives?
4.3 Are staff clear about what is expected of them in their work roles?
4.4 Do all staff participate in performance reviews at least annually?
4.5 Does the review process evaluate their performance against expectations?
4.6 Are the comments recorded with a copy to the staff member?
4.7 Does the review process identify future objectives and training needs?
4.8 Do staff have access to support and assistance for improvement if their
performance is less than expected?
4.9 Are departing staff given an exit Interview prior to their departure?
-------------------------------------------
5.0 Employee Relations
5.1 Do you have a clear understanding of the company’s industrial framework
so that you can carry out your human resource management role effectively?
5.2 Do you believe that the company’s industrial framework (enterprise
agreements, awards, policies and procedures) provides you with the flexibility
you need to manage?
5.3 Is there a positive climate in your work area where staff are motivated in
their work?
5.4 Are the communication channels between management and employees in
your work area sufficiently consultative so that disputes are avoided and
effective problem solving is fostered?
5.5 Are you comfortable working with the company’s disciplinary measures
and grievance procedures?
5.6 When operational changes are introduced into your work area or do
you take into consideration the impact on staff?
-------------------------------------------------
6.0 Position Classification
6.1 Is the organisational structure in your work area appropriate – ie, span of
control not too great, tasks grouped properly?
6.2 Are there current job descriptions for all general staff positions in your
work area?
6.3 Do the job descriptions reflect accurately the responsibilities of their jobs?
6.4 Are the positions and their job descriptions reviewed regularly in
consultation with the incumbent.
6.5 Do you and your staff have an understanding of the process required to
alter the classification of a general staff position?
----------------------------------------------------
7.0 Remuneration
7.1 Are staff in your area satisfied with their opportunities for advancement?
7.2 Are you aware of the flexibility available in the remuneration system to
reward staff outside the current salary agreement?
7.3 Do you use the flexibility available in the remuneration system to reward
staff outside the current salary agreement where it is deserved?
----------------------------------------------------------------- -----------------------
8.0 Safety and Health
8.1 Is your workplace safe?
8.2 Are safety and health objectives, policies and procedures built into the
strategic and operational plans of your work area?
8.3 Do you undertake regular safety inspections and reviews?
8.4 Are safety and health roles and responsibilities defined, assigned and
understood in your work area?
8.5 Do staff participate in regular safety and health training programs?
----------------------------------------------------------
9.0 Equity and Diversity
9.1 Do all your staff receive fair and equitable treatment?
9.2 Are equity and diversity objectives, policies and procedures built into the
strategic and operational plans of your work area?
9.3 Do your staff participate in equity and diversity training programs?
9.4 Does your work area have an Equity and Diversity Committee?
9.5 Are your staff able to access flexi-time, part time work and other policies
to assist them to balance work and family commitments?
9.6 Are supervisors and team leaders in your area aware of their equal
opportunity responsibilities?
----------------------------------------------------------------- -
10.0 Human Resource Information Systems
10.1 Do you regularly consult the Concept system to obtain information to
obtain information to help you deal with personnel issues?
10.2 Have you, or an appropriate member of your staff, taken the opportunity
to participate in a training program for Concept?
10.3 Do you and your staff use the Human Resource web site to access (and
update) human resources information that will help you deal with HR issues?
-------------------------------------------------------------
General Questions
What do you think your work area does best in terms of its human resources management?
What do you see as the major human resource problem areas in your work area and what is being done to address them?
Personnel and Payroll Services
Are you satisfied with the services provided by Personnel and Payroll Services?
Does the Personnel and Payroll Services staff provide you with the necessary
guidelines, advice and support you need to meet your human resource
management obligations?
Employee Relations
Are you satisfied with the services provided by Employee Relations?
Do Employee Relations staff provide you with the necessary guidelines, advice
and support you need to meet your human resource management obligations?
Organisational and Staff Development Services
Are you satisfied with the services provided by Organisational and Staff
Development Services?
Do the staff of Organisational and Staff Development Services provide you with
the necessary guidelines, advice and support you need to meet your human
resource management obligations?
Personnel Systems
Are you satisfied with the services provided by Personnel Systems?
Do their staff provide you with the necessary guidelines, advice and support
you need to meet your human resource management obligations?
Does the Concept system provide you with current, accurate, complete and
timely information?
Does the Human Resources web site provide you with current, accurate,
complete and timely information?
Superannuation & Salary Packaging
Are you satisfied with the services provided by Superannuation and Salary
Packaging?
Do the staff of Superannuation & Salary Packaging provide you with the
necessary guidelines, advice and support you need to meet your human
resource management obligation
=============================================
THE HR AUDIT WILL PROVIDE A QUICK SUMMARY OF
THE CURRENT SITUATION AND SHORT TERM NEEDS LIKE
-manpower size
-manpower needs
-policies needs
AND ALSO THE CURRENT PRIORITIES/ NEEDS
etc etc
============================================
THEN MATCH THOSE PRIORITIES AGAINST THE
BELOW LISTED HR HANDBOOK AND START
WRITING YOUR POLICIES
========================================
HR MANAGEMENT MANUAL
Human Resources Policies, Procedures and Forms
Table of Contents
ADMINISTRATION
ADM.101 Personnel Records
Activities
1.0 Employee Information
2.0 HR Personnel Records
3.0 Contents of Personnel Files
4.0 Employee's Personnel Records Review
5.0 Management Review of Personnel Files
6.0 Company Release Of Employee Information
7.0 Record Retention and Long-Term Storage
8.0 Record Destruction
Forms
Ex1 Personnel Records Access Log
Ex2 HR Records Retention Periods
----------------------------------------------------------------- --------------------------------
ADM.102 Form Development
Activities
1.0 Form Development and Format
2.0 Authorization and Printing
3.0 Form Numbering and Placement
4.0 Forms Index and Manual
Forms
Ex1 Form Printing Request
----------------------------------------------------------------- -------------------------------
ADM.103 Document Control
Activities
1.0 Document Distribution
2.0 Document Revision
3.0 Document
4.0 Temporary Changes
Forms
103 Ex1 Request For Document Change (RDC)
----------------------------------------------------------------- --------------------------------
ADM. 104 Mail & Express Services
Activities
1.0 General Mail Usage
2.0 Addressing Mail
3.0 Express Mail
4.0 Overnight Packages
5.0 Additional Information Resources
Forms
104 Ex1 Outgoing Mail Register
----------------------------------------------------------------- -----------------------------
ADM. 105 Telephone Answering
Activities
1.0 Answering Techniques and Etiquette
2.0 Answering and Directing Calls
3.0 Taking Messages
4.0 Telephone User's Guide
Forms
105 Ex1 Important Message
----------------------------------------------------------------- --------------------------
ADM.106 Property & Access Control
Activities
1.0 Background Checks
2.0 Physical Access Controls
3.0 Key Controls
4.0 Proprietary Information Controls
5.0 Collection Of Access Controls
6.0 Visitors & Guests
Forms
ADM106 Ex1 Key Issue Policy
ADM106 Ex2 Visitor Log
----------------------------------------------------------------- ---------------------------
ADM.107 Separation
Activities
1.0 Resignations
2.0 Involuntary Terminations And Layoffs
3.0 Terminations For Cause
4.0 Termination Meeting
5.0 Additional Information Resources
Forms
107 Ex1 Exit Interview Checklist
107 Ex2 Exit References Authorization
----------------------------------------------------------------- --------------------------
ADM.108 Workplace Rules & Guidelines
Activities
1.0 Alcohol And Drugs
2.0 Breaks And Lunch Time
3.0 Company Property
4.0 Grievances And Complaints
5.0 Inclement Weather
6.0 Parking
7.0 Personal Telephone Calls
8.0 Smoking
9.0 Solicitations
10.0 Suggestions
11.0 Visitors
Forms
108 Ex1 Suggestion Form
----------------------------------------------------------------- -------------------------------
ADM.109 Human Resources Reports
Activities
1.0 Preparation Guidelines
2.0 Occupational Health & Safety Reports
3.0 Equal Opportunity Reports
4.0 Training Plan
5.0 Hiring Status Report
6.0 Compensation Summary
Forms
109 EX1 Human Resource Reporting Summary
109 EX2 HR Hiring Status Report
----------------------------------------------------------------- -----------------------------
ADM.110 Dress Code
Activities
1.0 Dress Code
1.1 Business Attire
1.2 Business Casual Attire
1.3 Casual Attire
1.4 Uniformed Attire
1.5 Safety Attire
1.6 Formal Attire
1.7 Inappropriate Attire
1.8 Business Situations
1.9 Recreation & Parties
2.0 Dinners & Receptions
3.0 Personal Hygiene
4.0 Disciplinary Action
----------------------------------------------------------------- --------------------------------
HIRING PROCEDURES
HRG.101 Employee Hiring
Activities
1.0 Needs Analysis
2.0 Personnel Requisition
3.0 Job Posting & Screening
4.0 Interviewing
5.0 Pre-Employment Screening & Testing
6.0 Background Investigation
7.0 Hiring And Employee Offers
8.0 Motor Vehicle And Equipment Operation
9.0 Applicant Files
10.0 Additional Information Resources
Forms
HRG101 Ex1 Personnel Requisition
HRG101 Ex2 Offer Letter
HRG101 Ex3 Personnel Change Notice
HRG101 Ex4 New Employee Hiring Checklist
HRG101 Employment Eligibility Verification .
HRG101 Employee’s Withholding Allowance Certificate.
----------------------------------------------------------------- -----------------------------
HRG102 Job Descriptions
Activities
1.0 Job Description Preparation
2.0 Format And Content
2.1 Job Title
2.2 Effective Date
2.3 Department
2.4 Summary Of Functions
2.5 Essential Duties And Responsibilities
2.6 Organizational Relationships
2.7 Qualifications
2.8 Physical Demands
2.9 Work Environment
3.0 Job Description Approval & Distribution
Forms
HRG102 Ex1 Job Description Format
----------------------------------------------------------------- ----------------------------
HRG103 Employment Applications
Activities
1.0 Application For Employment
2.0 Application Information
2.1 Personal Information
2.2 Employment Interest
2.3 Education & Training
2.4 Employment History
2.5 Military Service Record
2.6 References
3.0 Compliance Information
Forms
HRG103 Ex1 Employment Application
HRG103 Ex2 Employment Application Supplement
----------------------------------------------------------------- -----------------------------
HRG104 Interviewing Applicants
Activities
1.0 Interviewing Objectives
2.0 Resume Examination
3.0 Telephone Interviews
4.0 E-Mail Interviews
5.0 In-Person Interviews
Forms
HRG104 Ex1 Employment Interview Questions
HRG104 Ex2 Interview Form
----------------------------------------------------------------- --------------------------
HRG105 Background Investigations
Activities
1.0 Background And Hiring
2.0 Investigative Consumer Reporting
3.0 Employee Reference Checks
4.0 Motor Vehicle Record (MVR) Inquiry
Forms
HRG105 Ex1 Employee Investigation Checklist
HRG105 Ex2 Employee Background Authorization
HRG105 Ex3 New References Authorization
HRG105 Ex4 Reference Check Survey
----------------------------------------------------------------- ---------------------------
Compensation Procedures
COM101 Payroll
Activities
1.0 Payroll Records
2.0 Timesheets
3.0 Payroll Deductions
3.1 Worker's Compensation Insurance
3.2 Social Security & Medicare
3.3 State Income Tax
3.4 Earnings Tax
3.5 Tax Withholding Payments
4.0 Payroll Adjustments
4.1 Advances
4.2 Garnishments
5.0 Paychecks
5.1 Direct Deposit
5.2 Lost Paychecks
5.3 Final Paychecks
6.0 Vacation Pay
7.0 Additional Information Resources
Forms
COM101 Ex1 Monthly Time Sheet
COM101 Ex2 Central Govt. Tax Calendar
COM101 Ex3 Electronic Funds Transfer Authorization
----------------------------------------------------------------- ------------------------
COM102 Paid & Unpaid Leave
Activities
1.0 Paid Time Off
2.0 Unpaid Time Off
3.0 Absence Request And Notification
4.0 Holidays
5.0 Vacation Eligibility
5.1 Vacation Schedules
5.2 Vacation Over Holidays
6.0 Additional Information Resources
Forms
COM102 Ex1 Absence Request Form
----------------------------------------------------------------- ------------------------
COM103 Insurance Benefits
Activities
1.0 Life Insurance
2.0 Long Term Disability Insurance
3.0 Social Security
4.0 Workers' Compensation
5.0 Wage Continuation
6.0 Unemployment Compensation
7.0 Health Insurance
8.0 Additional Information Resources
----------------------------------------------------------------- -----------------------
COM104 Healthcare Benefits
Activities
1.0 Cost And Premiums
2.0 Eligibility
3.0 Enrollment
4.0 Coverage
5.0 Filing A Claim
6.0 Termination And Conversion Of Coverage
7.0 Additional Information Resources
Forms
COM104 Ex1 Benefits Enrollment/Change Form
----------------------------------------------------------------- ----------------------
COM105 Employee Retirement Income Security
Activities
1.0 Plan Administration
1.1 Investment Policy Statement
1.2 Fidelity Bond
1.3 Fiduciary Liability Insurance
1.4 Employer Matching
1.5 In-Service Loans And Withdrawals
2.0 Employee Participation
3.0 Notice Procedures
3.1 Initial Notice
3.2 Annual Notices
4.0 Additional Information Resources
----------------------------------------------------------------- --------------
COM106 Consolidated Budget Reconciliation
Activities
1.0 Plan Administration
2.0 Qualifying Events
3.0 Notice Procedure
4.0 Benefits Protection
6.0 Enforcement
7.0 Additional Information Resources
----------------------------------------------------------------- ----------------
Development Procedures
DEV101 Development Management
Activities
1.0 Development Planning
2.0 Training Effectiveness
3.0 Training Records
4.0 Training Courses
5.0 Performance Evaluations
6.0 Additional Information Resources
Forms
DEV101 Ex1 Training Plan
----------------------------------------------------------------- -----------------
DEV102 Training Reimbursement
Activities
1.0 Eligibility
2.0 Approved Programs
3.0 Reimbursement
Forms
DEV102 Ex 1 Request For Training
----------------------------------------------------------------- ------------
DEV103 Computer User & Staff Training
Activities
1.0 MIS Training And Certification
2.0 MIS/LAN User Training
3.0 E-Mail Training
4.0 Software Applications
----------------------------------------------------------------- ----------
DEV104 Internet & E-Mail Acceptable Use
Activities
1.0 Acceptable Use
2.0 Inappropriate Use
3.0 Internet And E-Mail Etiquette
4.0 Security
5.0 User Compliance
6.0 Additional Information Resources
Forms
DEV104 Ex1 Computer And Internet Usage Policy
----------------------------------------------------------------- ----------
DEV105 Performance Appraisals
Activities
1.0 Performance Appraisal Guidelines
2.0 Appraisal Preparation
3.0 Appraisal Discussion
4.0 Salary Adjustments
5.0 Appraisal Conclusion
6.0 Additional Information Resources
Forms
DEV105 Ex1 Self Appraisal Form
DEV105 Ex2 Performance Appraisal Form
----------------------------------------------------------------- --------
DEV106 Employee Discipline
Activities
1.0 Introduction To Misconduct
2.0 Responses To Misconduct
2.1 Verbal Warning
2.2 Written Warning
2.3 Suspension
2.4 Termination
3.0 Serious Misconduct
4.0 Very Serious Misconduct
5.0 Inexcusable Misconduct
6.0 Misconduct Investigations
DEV106 Ex1 Disciplinary Notice
----------------------------------------------------------------- -----------------------------------
Compliance Procedures
CMP101 Workplace Safety
Activities
1.0 Worksite Analysis
2.0 Hazard Prevention And Control
2.1 Safe Work Procedures
2.2 Protective Equipment
2.3 Fire Prevention
3.0 Hazard Communication Program
4.0 Medical Emergencies
5.0 Workplace Safety Training
6.0 Reporting And Record Keeping
7.0 Additional Information Resources
Forms
CMP101 Ex1 Safety Suggestion Sheet
CMP101 Ex2 Workplace Safety Self-Inspection Checklist
CMP101 Ex3 Workplace Safety Action Plan
CMP101 Ex4 Workplace Safety Rules
CMP101 Ex5 Index of Hazardous Chemicals
CMP101 PDF Material Safety Data Sheet
CMP101 PDF Injuries and Illness Log
CMP101 PDF Summary of Injuries and Illness
CMP101 PDF Injuries and Illness Incident Report
CMP101 PDF Instructions for for OSHA Forms
----------------------------------------------------------------- ---------------------
CMP102 People With Disabilities
Activities
1.0 Background
2.0 Who Is Covered?
3.0 Employment Issues
4.0 Public Accommodations
5.0 Enforcement Of The Act
6.0 Additional Information Resources
----------------------------------------------------------------- -------------------
CMP103 Annual And Medical Leave
Activities
1.0 Reasons For Taking Leave
2.0 Advance Notice And Medical Certification
3.0 Job Benefits And Protection
4.0 Unlawful Acts
5.0 Enforcement
6.0 Employer Notices
7.0 Additional Information Resources
Forms
CMP103 Ex 1 Certification Of Healthcare Provider
CMP103 Ex 2 Employer Response To Employee Request
----------------------------------------------------------------- -----------------------
CMP104 Drug Free Workplace
Activities
1.0 General
2.0 Prohibitions
3.0 Authorized Use Of Prescription Medicine
4.0 Drug Awareness Program
5.0 Disciplinary Actions
6.0 Additional Information Resources
----------------------------------------------------------------- ------------------------
CMP105 Health Insurance Portability And Accountability
Activities
1.0 Management
1.1 Privacy Standards
2.0 Medical Records Maintenance
3.0 Medical Records Access
4.0 Additional Information Resources
Forms
CMP105 HIPAA Authorization Form
----------------------------------------------------------------- -----------------------
CMP106 Harassment & Discrimination
Activities
1.0 Unacceptable Behavior
2.0 Complaint
3.0 Corrective Measures
4.0 Enforcement
5.0 Additional Information Resources
----------------------------------------------------------------- ------------------
Job Descriptions Tab
WRITING JOB DESCRIPTIONS
INTRODUCTION
PURPOSE
SCOPE
WRITTEN COMMUNICATION
Non-discriminatory language
Active voice
Action verbs Plain English
FORMAT AND CONTENT
Effective Date
Department
Summary Of Functions
Essential Duties And Responsibilities
Grouping Several Tasks Into A Single Responsibility
Responsibility Statements
Delegated Responsibilities
Organizational Relationships
Reporting Relationships
The Organization’s Environment
Qualifications
Mandatory Requirements
Key Selection Criteria
Physical Demands
Work Environment
Job Performance
Job Descriptions
Reasonable Accommodation
Accessibility
APPENDIX 2 SAMPLE JOB DESCRIPTIONS[sample only]
Accounting Manager
Credit Manager
Customer Service Manager
Data Processing Technician
Computer Programmer
Director Of Quality Assurance
Graphic Illustrator
================================================== ===
Employee Handbook
SECTION 1 INTRODUCTION
1.0 The Company Philosophy
1.1 The Company Mission
1.2 Equal Employment Opportunity Policy and Affirmative Action Plan
1.3 Employment-At-Will
1.4 Sexual Harassment
1.5 Safety
1.5.1 Safety Rules
1.5.2 Hazardous Wastes
1.5.3 Reporting Injuries and Accidents
1.6 Drug Free Workplace
1.6.1 Prohibitions
1.6.2 Drug Awareness Program
1.6.3 Disciplinary Actions
SECTION 2 EMPLOYMENT
2.0 Personnel Administration
2.1 HR Personnel Records
2.1.1 Contents of Personnel Files
2.1.2 Employee Information
2.1.3 Employee's Request for Review of Personnel Records
2.1.4 Management Review of Personnel Files
2.2 Service
2.2.1 Employee Categories
2.2.2 Job Posting Procedures
2.2.3 Employment of Relatives
2.2.4 Employment of Minors
2.2.5 Promotions
2.2.6 Transfer of Employees
2.2.7 Separation of Employment
2.2.8 Work force Reductions
2.2.9 Probationary Period
2.2.10 Extra Income
2.3 Process Improvement
2.3.1 Employee-Management Forums
2.3.2 Employee Suggestion Program
SECTION 3 COMPENSATION & BENEFITS
3.0 Benefit Eligibility
3.1 Payroll Information
3.1.1 Time Records
3.1.2 Pay Periods
3.1.3 Salary Compensation for Partial Pay Period
3.1.4 Pay Rate Schedule – Hourly Paid Employees
3.1.5 Payroll Deductions
3.1.6 Overtime
3.1.7 Payroll Errors
3.1.8 Garnishment of Employee Wages
3.1.9 Authorized Check Pickup
3.1.10 Pay at Time of Separation
3.2 Attendance & Leave
3.2.1 Medical Leave Policy
3.2.2 Sick Leave Credit Limit
3.2.3 Sick Leave Policy – Usage
3.2.4 Medical, Dental and Optical Appointments
3.2.5 Exhaustion of Accumulated Sick Leave
3.2.6 Pallbearer, Funeral, Emergency Leave
3.2.7 Civic Leave or Jury Duty
3.2.8 Voting
3.2.9 Military Leave
3.2.10 Maternity Leave
3.2.11 Parental Leave
3.2.12 Leave of Absence
3.3 Insurance
3.3.1 Hospitalization and Medical Insurance
3.3.2 Continuation of Group Health Insurance
3.3.3 Life Insurance
3.3.4 Long Term Disability Insurance
3.3.5 Social Security
3.3.6 Workers' Compensation
3.3.7 Unemployment Compensation
3.4 Savings Plan
3.5 Break Room
3.6 Employee Discounts
3.7 Educational Assistance
SECTION 4 EMPLOYEE RESPONSIBILITIES
4.1 Work Schedules
4.1.1 Working Hours
4.1.2 Salary Employees
4.1.3 Hourly Employees
4.1.4 Clean Work-Place
4.2 Legal & Ethical Conduct
4.2.1 Ethical Standards
4.2.2 Conflicts of Interest
4.2.3 Personal Conduct
4.2.4 Confidentiality
4.2.5 Bribes, Kickbacks and Illegal Payments
4.2.6 Patents and Copyrights
4.3 Misconduct
4.3.1 Serious Misconduct
4.3.2 Very Serious Misconduct
4.3.3 Inexcusable Misconduct
4.3.3 Misconduct Investigations
4.4 Transportation & Travel
4.4.1 Company Owned Vehicles
4.4.2 Personal Vehicles
4.4.3 Living Expense Allowance
4.4.4 Other Travel Expenses
4.4.5 Expense Records
4.4.6 Travel Advances
4.4.7 Expense Reimbursement – Third Party
4.4.8 Expense Policies – Violations
4.4.9 Company Credit Cards
4.5 Appearance & Belongings
4.5.1 Personal Appearance
4.5.2 Business Attire
4.5.3 Casual Attire
4.5.4 Inappropriate Attire
4.5.5 Personal Belongings
4.5.6 Alcohol and Drugs
4.5.7 Medication
4.5.8 Smoking Policy
4.6 Equipment & Facilities
4.6.1 Parking
4.6.2 Telephone Use
4.6.3 Motor Vehicle and Workplace Equipment Operation
4.6.4 Safety Equipment
4.6.5 Company Tools
4.6.6 Waste Prevention
4.6.7 Solicitation and/or Distribution
4.6.8 Security
4.6.9 Bulletin Board
EMPLOYEE HANDBOOK FORMS
Acknowledgement Of Receipt And Understanding
Statement Of Legal And Ethical Business Conduct
Drug-Free Workplace Policy Employee Acknowledgement
Job Related Accident
=============================================
THIS IS MY BEST GUESS--YOUR PRIORITIES COULD
BE
-HR manpower plans
-HR budget process
-ORGANIZATION/ STRUCTURE/PROCESS
-JOB analyses / descriptions/ specifications
-Recruitment / selection
-Induction / orientation
-compensation
-Benefits policies
-Termination
-performance appraisals
-training / development
etc
-=====================================
It might sound a lot. But you need to start somewhere
and bite one piece at a time.
The start will be slow but it will speed up over a
period of time.
HOPE THIS IS USEFUL TO YOU
REGARDS
LEO LINGHAM
From India, Mumbai
Leo, You Rock..... This is the similiar information i needed. Am setting up a Hr in a mediumsize agency. i will be handling it alone to begin with Thanks... will get back if i get stuck Regards Neelu
From China, Beijing
From China, Beijing
Hi Neelu,,,,
I just wanted to give you some information but i dont' think so now it is required as Leo has done this tremendous Job........ I really appreciate her effort in giving such a valuable and exhaustive information..
Thanks Leo for sharing such kind of information...
and Neelu All the best for going ahead......
regards
Colig Penwey
From India, Delhi
I just wanted to give you some information but i dont' think so now it is required as Leo has done this tremendous Job........ I really appreciate her effort in giving such a valuable and exhaustive information..
Thanks Leo for sharing such kind of information...
and Neelu All the best for going ahead......
regards
Colig Penwey
From India, Delhi
Hi Colig... Of course you can help...... Make all this simpler. We have total around 45/50 people working here. And 3 departments Gee......i sound like a fool isnt it??? Neelu
From China, Beijing
From China, Beijing
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