Hi Team, I need help from you!!!!.
This is regarding competencies skills of our employees (level-based) to introduce in the performance development process.
As we are currently planning to introduce more skillsets for levels 1,2 and 3, I am requesting you to come out with some of the job skill sets which
your company is practicing / could be used.
To be clear, Level 1 & 2 are Help Desk Engineers and Sr. Help Desk Engineers whereas Level 3 is Team Leader position. May I request you to give me some job skills (the attributes by which one can finish one's job) for these three levels?
Right now we have attitude and problem-solving ability as the skillsets for level 1 employees. Could you please come out with some more skillsets for levels 1,2 and 3?
Thanks & Regards,
Devika Raju.
From India, Chennai
This is regarding competencies skills of our employees (level-based) to introduce in the performance development process.
As we are currently planning to introduce more skillsets for levels 1,2 and 3, I am requesting you to come out with some of the job skill sets which
your company is practicing / could be used.
To be clear, Level 1 & 2 are Help Desk Engineers and Sr. Help Desk Engineers whereas Level 3 is Team Leader position. May I request you to give me some job skills (the attributes by which one can finish one's job) for these three levels?
Right now we have attitude and problem-solving ability as the skillsets for level 1 employees. Could you please come out with some more skillsets for levels 1,2 and 3?
Thanks & Regards,
Devika Raju.
From India, Chennai
I would like to help....but I am unable to get the whole picture from your description.
So what I can do is to leave a pointer or two and hope it will help you find the answer you are looking for.
1) Look at the job responsiblity in detail of the different levels and you should be able to gauge some of the other skills requirement.
2) Ask Questions? such as....
a) How are each level different? What are the different competencies involved?
b) Are there any common skill? How are they differentiate?
Hope it helps.
Regards
Noel Liew
From Malaysia, Johor Bahru
So what I can do is to leave a pointer or two and hope it will help you find the answer you are looking for.
1) Look at the job responsiblity in detail of the different levels and you should be able to gauge some of the other skills requirement.
2) Ask Questions? such as....
a) How are each level different? What are the different competencies involved?
b) Are there any common skill? How are they differentiate?
Hope it helps.
Regards
Noel Liew
From Malaysia, Johor Bahru
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