kmahmed
64

Hello, I need your assistance, that how to set KPI for different departments like Procurement, Accounts, Construction Engineers and Foreman, Planning Engineer? Your assistance would be appreciative.
From Saudi Arabia, Jeddah
Dinesh Divekar
7879

Dear Kashif,

What is the nature of your industry? Have you made Job Descriptions for all the positions? Have you studied systems and processes of each department? After doing that could you identify the direct costs and indirect costs of each department. The process of designing KPI or KRAs starts thereafter. When you do all this, you will be able to institute comprehensive Performance Management System (PMS) for the entire organisation. Do not look for the development of KPIs and KRAs in isolation. Business performance is far more important and it cannot be ignored as such. By downloading the KPIs from some website, you may fulfil the requirement but it could be half fulilment and may not be complete one.

This subject of KPIs or KRAs recurs time and again. Just recently I had given my reply in similar post. I request you to go through the following link:

https://www.citehr.com/511936-pms-company.html

Though the heading of the above post is about IT company, the reply is applicable to all the industries. In the link above, you will find further few more links. I recommend you going through all the links patiently. This will help you in clearing your misgivings if any, on the subject of PMS.

Developing competence on designing KPIs is a time taking process. It requires working under some expert. Else, you may do more damage than good.

Do you wish to hire my consulting services to establish comprehensive PMS? Please check with your management and confirm. If you wish to know more about my consulting services then you may click here to check the presentation. My consulting constitutes (a) studying systems and processes of each department (b) designing KPIs and KRAs based on this study for each department (c) designing policy on PMS and (d) conducting training to the staffs on implementation of policy on PMS.

Thanks,

Dinesh Divekar


From India, Bangalore
consultme
192

This can not be done just with collaboration in a forum like this. Certainly you will get good number of suggestions, opportunity to refer valuable materials etc. However formulating KPAs and KPIs specific to your organization require dedicated effort. My suggestion is to constitute a core committee, in house and either select somebody from your organization to lead it or hire an expert from outside.
From India, Bangalore
NK SUNDARAM
581

Take the services of experienced professionals, a rank outsider can help you and guide you without any partiality, which is bound to creep in, if people inside the organisation are part of the process in the initial, formulating stages.
From India
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