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Dear All,

I am an MBA (Marketing) with 6 years of experience in the FMCG sector in marketing, sales, distribution, and product management. The recession and other problems in my current job role have reduced my chances of growth in the current profile, and hence, I am looking for other options.

I am seriously considering a profile change and thinking of ERP as an option. Could you please suggest to me about the prospects of this sector/course? I believe I have enough functional experience to opt for the S&D module in SAP/Oracle. Siemens is also providing a course in SAP, but the cost is high. Do you think we should take the risk?

Regards

From India, Delhi
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Dear Friend,

Well, they say that a career in ERP is something that evolves.

I tend to agree with this statement. One of my acquaintances was an accountant who left the life of a "CFO" to be in a customer servicing role. He started his ERP career as a functional ERP consultant and then progressed through to service delivery and sales leadership roles.

However, in the current environment, where a channel-based "go-to-market model" is popular amongst larger and smaller vendors (i.e., Microsoft, SAP, Oracle, Netsuite, Accpac, Sage), there is a greater opportunity for us to choose an appropriate career path in ERP at a very early stage in our career.

The typical ERP professional has the option of transitioning their career across the organizational functions (from customer support through to consulting to service delivery management to sales and business leadership) and choosing other well-known paths of specialization such as supply chain management, CRM, distribution, manufacturing, financial management, project management, etc.

In addition, with inroads made by players such as Microsoft, SAP, and Oracle to the small to medium business sector, ERP professionals are also able to choose their specialization by business sector (i.e., small to medium business vs. large corporates).

Those specializing in solutions such as Microsoft Dynamics Nav, Microsoft Dynamics Ax, SAP B1, Oracle E-Business Suite, Netsuite, Accpac, etc., will largely be working with businesses in the small to medium sector, while others specializing in SAP R3, SAP All In One, Oracle, MAPICS, etc., would be spending time in the corporate sector.

Broadly speaking, the soft skills and attributes required of the ERP professional will vary significantly depending on the business sector and the type of client.

Soft skills and attributes required of the ERP professional should also include:

For the Small to Medium Business Sector:

a) the ability to work in small teams with greater responsibility towards the project's success

b) the ability to manage a large portfolio of customers at any given time

c) the ability to deal with clients who are much less systems/IT savvy

d) ability to operate under strict budgetary constraints

e) the ability to deal with staff/business owners who have less time for the project but are more demanding

For The Corporate Sector:

a) ability to work in large structured teams, comprising of many specialists

b) ability to focus on one or two large projects/bids until completion

c) ability to work to strict deadlines

d) ability to operate in an environment where one may have very little influence over the direction of the project

e) ability to deal with higher levels of organizational politics amongst business users

Regards,

Danny

From India, Delhi
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Dear all,

I have completed my UG in Engineering (B.Tech in ECE), and now for my PG, I have joined an MBA program in ERP and Supply Chain Management. I would like to know which areas or fields I should concentrate on more for a better future after my PG. I am interested in learning about industries that recruit students pursuing degrees or diplomas in ERP and Supply Chain.

Thanks

From India, Madras
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