I would suugest to contact Nestle for solution as they are the best service providers for tea and coffee.
From India, Gurgaon
Acknowledge(0)
Amend(0)
From India, Gurgaon
Acknowledge(0)Amend(0)
Dear Friends,
My suggestion:
1. Please don't go for any vending machine (Powder-based), as it may affect the employees' health in the long run (not hygienic or easy to maintain).
2. You may choose a vending machine that does not use powders.
3. There is no substitute for natural methods – creating a small pantry with specific timings is more economical and beneficial for both employees and employers. The same office boy can handle courier distribution, document movements, visitor arrangements, senior executives' requirements, etc.
Note:
Please refrain from commenting on other colleagues' requests or assistance. HR is a noble profession and we have the opportunity to help employees. Employees seek solutions from us because they know that we are the only department concerned about their welfare in the organization and we are the ones who can assist them.
Our outlook should shift towards aiding our employees:
a. By providing top-quality service, employees' health can be maintained and improved, leading to reduced absenteeism, minimal health issues, and lower turnover rates.
b. Addressing minor issues promptly can prevent major problems in the future.
c. If some employees complain that the tea or coffee is not good, upon analysis, most of their complaints may be interconnected. They might be using this as a way to express their feelings or their preferences may be specific (e.g., not liking powder-based coffee).
Each problem presents an opportunity. We should inspire others and set an example. Let's maintain a positive outlook on every issue.
Let's avoid blaming our colleagues who seek help from this forum.
From India, Bangalore
Acknowledge(0)Amend(0)
2My suggestion:
1. Please don't go for any vending machine (Powder-based), as it may affect the employees' health in the long run (not hygienic or easy to maintain).
2. You may choose a vending machine that does not use powders.
3. There is no substitute for natural methods – creating a small pantry with specific timings is more economical and beneficial for both employees and employers. The same office boy can handle courier distribution, document movements, visitor arrangements, senior executives' requirements, etc.
Note:
Please refrain from commenting on other colleagues' requests or assistance. HR is a noble profession and we have the opportunity to help employees. Employees seek solutions from us because they know that we are the only department concerned about their welfare in the organization and we are the ones who can assist them.
Our outlook should shift towards aiding our employees:
a. By providing top-quality service, employees' health can be maintained and improved, leading to reduced absenteeism, minimal health issues, and lower turnover rates.
b. Addressing minor issues promptly can prevent major problems in the future.
c. If some employees complain that the tea or coffee is not good, upon analysis, most of their complaints may be interconnected. They might be using this as a way to express their feelings or their preferences may be specific (e.g., not liking powder-based coffee).
Each problem presents an opportunity. We should inspire others and set an example. Let's maintain a positive outlook on every issue.
Let's avoid blaming our colleagues who seek help from this forum.
From India, Bangalore
Acknowledge(0)Amend(0)
Friends,
First of all, I don't agree with Mr. Ravi. No post is foolish or irrelevant. If you look at the current scenario, people are sticking to their jobs just because of the current economic downturn. Such minor things really impact employee satisfaction. I don't feel you should limit the number of times tea is served. I believe it's the responsibility of every organization to serve the basic needs of employees. By restricting the number of times tea is served, it will create a negative image of cost optimization initiatives of the organization. I feel you should prepare a list of some of such tiny issues and then call for a town hall kind of employee speak meet and take their suggestions. This will give them a sense that their opinion does matter and even if you take any harsh step for such a small issue, it will be a joint decision of the management as well as the employees.
Regards, Ritu
From India, Calcutta
Acknowledge(0)Amend(0)
First of all, I don't agree with Mr. Ravi. No post is foolish or irrelevant. If you look at the current scenario, people are sticking to their jobs just because of the current economic downturn. Such minor things really impact employee satisfaction. I don't feel you should limit the number of times tea is served. I believe it's the responsibility of every organization to serve the basic needs of employees. By restricting the number of times tea is served, it will create a negative image of cost optimization initiatives of the organization. I feel you should prepare a list of some of such tiny issues and then call for a town hall kind of employee speak meet and take their suggestions. This will give them a sense that their opinion does matter and even if you take any harsh step for such a small issue, it will be a joint decision of the management as well as the employees.
Regards, Ritu
From India, Calcutta
Acknowledge(0)Amend(0)
Friends,
I agree with Ritu. If we are restricting this type of activity in our organization, it will definitely affect employee satisfaction levels. We can create a control mechanism through the vending machine itself, i.e., we can fix the quantity of milk, beans, etc. For cost-saving purposes, we can introduce self-service instead of deputing an office boy. Also, if we are using paper cups, please avoid that as well.
Thanks,
Anoop
Acknowledge(0)Amend(0)
I agree with Ritu. If we are restricting this type of activity in our organization, it will definitely affect employee satisfaction levels. We can create a control mechanism through the vending machine itself, i.e., we can fix the quantity of milk, beans, etc. For cost-saving purposes, we can introduce self-service instead of deputing an office boy. Also, if we are using paper cups, please avoid that as well.
Thanks,
Anoop
Acknowledge(0)Amend(0)
Dear,
I agree, my cousin runs his own business. They serve tea and coffee two times a day: in the morning and after lunch around 3-4 p.m. There is a chaiwala located nearby his factory. That's it.
Regards,
Vipin 🌟
From India, New Delhi
Acknowledge(0)Amend(0)
I agree, my cousin runs his own business. They serve tea and coffee two times a day: in the morning and after lunch around 3-4 p.m. There is a chaiwala located nearby his factory. That's it.
Regards,
Vipin 🌟
From India, New Delhi
Acknowledge(0)Amend(0)
Dear all,
From my point of view, in a big organization, it is better to install the machine or outsource (not with milk powder). Also, employees will choose their taste because if the office boy supplies the tea/coffee, it's not possible to supply it on time.
If it's a small organization, there is no issue; the office boy will do all these things whatever mentioned by V. Jagan.
Dear all,
Please don't blame anyone. As HR professionals, we should not consider someone as the wrong person based on one-time communication; just advise them to change. HR should have a non-judgmental attitude.
Regards,
Santhosh
From India
Acknowledge(0)Amend(0)
From my point of view, in a big organization, it is better to install the machine or outsource (not with milk powder). Also, employees will choose their taste because if the office boy supplies the tea/coffee, it's not possible to supply it on time.
If it's a small organization, there is no issue; the office boy will do all these things whatever mentioned by V. Jagan.
Dear all,
Please don't blame anyone. As HR professionals, we should not consider someone as the wrong person based on one-time communication; just advise them to change. HR should have a non-judgmental attitude.
Regards,
Santhosh
From India
Acknowledge(0)Amend(0)
I will go with Vipin, but i must say please do not suspect any thing, create empathy in your surrounding, In my opinion it is not good to ask like this.
Acknowledge(0)Amend(0)
Acknowledge(0)Amend(0)
Hi,
I totally agree with G... Ravi, don't misuse this forum and don't be so rude to anyone, as you too might need help from this forum. Some people can also comment on you, so just a request for you to think twice before commenting on others.
Acknowledge(0)Amend(0)
I totally agree with G... Ravi, don't misuse this forum and don't be so rude to anyone, as you too might need help from this forum. Some people can also comment on you, so just a request for you to think twice before commenting on others.
Acknowledge(0)Amend(0)
Suggestions:
1. There are tea/coffee suppliers from outside who come during fixed times and serve it in the office premises. You may take their help.
2. Keep a vending machine. I am not too sure as to what type of misuse your people are into. If it is that they take home sugar or coffee/tea powder, both options will help. If the misuse is about the increased number of coffee/tea, you may use a token system. Distribute coupons at the rate of two coupons a day for the respective working days in the month beginning itself. This needs a person to monitor. But watch out... the morale will also be affected. That will become your worry.
In case you think some more discussion is needed on this, you may email me at hr.robert@gmail.com or call me at 9900548622.
From India, Bangalore
Acknowledge(0)Amend(0)
1. There are tea/coffee suppliers from outside who come during fixed times and serve it in the office premises. You may take their help.
2. Keep a vending machine. I am not too sure as to what type of misuse your people are into. If it is that they take home sugar or coffee/tea powder, both options will help. If the misuse is about the increased number of coffee/tea, you may use a token system. Distribute coupons at the rate of two coupons a day for the respective working days in the month beginning itself. This needs a person to monitor. But watch out... the morale will also be affected. That will become your worry.
In case you think some more discussion is needed on this, you may email me at hr.robert@gmail.com or call me at 9900548622.
From India, Bangalore
Acknowledge(0)Amend(0)Looking for something specific? - Join & Be Part Of Our Community and get connected with the right people who can help. Our AI-powered platform provides real-time fact-checking, peer-reviewed insights, and a vast historical knowledge base to support your search.
This discussion thread is old and is closed for new comments. If you want to continue this discussion or have a follow up question, please post a new thread. Add the url of this thread if you want to cite this discussion.
Employee Satisfaction Survey[1].doc