Hi, I am Sarita, a Head HR working in an organization. I want to share something from my 12 years of experience in the industry. Why do people have conflicts with HR and the impression that HR wants to be their boss? I understand that not every employee feels this way, but some have this perception.
Thanks
From India, Mumbai
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Thanks
From India, Mumbai
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Dear Sarita,
It may be true also. People understand from our actions, not by what we think of them. It must be brought to the knowledge of employees that HR is for them, to support them. I would suggest you come up with employee-friendly policies and start some good HR practices so employees feel confident about HR. Do remember to present HR as a friend to every employee in your organization.
From India, Delhi
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144It may be true also. People understand from our actions, not by what we think of them. It must be brought to the knowledge of employees that HR is for them, to support them. I would suggest you come up with employee-friendly policies and start some good HR practices so employees feel confident about HR. Do remember to present HR as a friend to every employee in your organization.
From India, Delhi
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Yes, it is the psychology of employees that HR handles everything like salary, recruitment, treating, and directing. While HR is the boss of them, it plays a crucial role in industries as the sandwich layer in the hierarchy. So, don't mind and be prepared to face challenges in resolving employees' grievances.
From India, Rajkot
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From India, Rajkot
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Functions like HR, Finance, and Admin are departments that are typically the custodians of policies that directly impact employees. When implementing company policies, the communication from HR, Admin, and Finance often carries a tone of superiority due to their interpretation of the policy. This may be a contributing factor to why employees perceive things the way they do.
From United+States, San+Francisco
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From United+States, San+Francisco
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Hi Sarita,
Employees do not have the impression that HR wants to be their boss, they think HR is the obstacle in their work ways. This is generally portrayed as, ‘management gives opportunities' & ‘HR gives rules'.
HR should survey, up to what extent their employees think that the rules are hindering with their opportunities.
It should be understood by employees that HR are also employees. This can be done through the employee oriented HR policies. Six sigma type of productivity improvement processes emphasis on employee participation in the suggestions to correct/upgrade policies & processes.
You have to check how much employee contribution is really present in your policies. (e.g.: A food committee comprising of only employees, who bring their own Tiffin. This will always raise questions on their dedication towards canteen food quality assurance).
Likewise, it should be understood by HR that other employees are also their peers & there should be transparent communication & understanding between both parties. Sometimes, the HR policies really 'dictate' dumb rules, as HR accepts them as ‘helpless subordinates’ of management.
They say a king is as good as his council. I think same goes for Management & HR. The HR as council has to be wise, & ethical, & smart, & sometimes very candid. If not, you can find many cases, where companies become "penny wise & pound foolish". (E.g.: Company is trying to save little cost on a cheap vendor, who provides unsatosfactory service to employees, which in turn increases dissatisfaction & loss through productivity).
Though, the difference between HR employees & other employees is, that other employees do not really (officially) have to think of rest of the employees, but HR do. That is why the employees in HR has to be more sensitive towards this matter, Even though other employees do not show this sensitivity. This lack of higher sensitivity & a feeling that “Employees do not like HR” only pushes them more apart.
It can be done effectively only by HR, to bridge this gap & bring employee confidence.
Best Regards,
Amod Bobade
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Employees do not have the impression that HR wants to be their boss, they think HR is the obstacle in their work ways. This is generally portrayed as, ‘management gives opportunities' & ‘HR gives rules'.
HR should survey, up to what extent their employees think that the rules are hindering with their opportunities.
It should be understood by employees that HR are also employees. This can be done through the employee oriented HR policies. Six sigma type of productivity improvement processes emphasis on employee participation in the suggestions to correct/upgrade policies & processes.
You have to check how much employee contribution is really present in your policies. (e.g.: A food committee comprising of only employees, who bring their own Tiffin. This will always raise questions on their dedication towards canteen food quality assurance).
Likewise, it should be understood by HR that other employees are also their peers & there should be transparent communication & understanding between both parties. Sometimes, the HR policies really 'dictate' dumb rules, as HR accepts them as ‘helpless subordinates’ of management.
They say a king is as good as his council. I think same goes for Management & HR. The HR as council has to be wise, & ethical, & smart, & sometimes very candid. If not, you can find many cases, where companies become "penny wise & pound foolish". (E.g.: Company is trying to save little cost on a cheap vendor, who provides unsatosfactory service to employees, which in turn increases dissatisfaction & loss through productivity).
Though, the difference between HR employees & other employees is, that other employees do not really (officially) have to think of rest of the employees, but HR do. That is why the employees in HR has to be more sensitive towards this matter, Even though other employees do not show this sensitivity. This lack of higher sensitivity & a feeling that “Employees do not like HR” only pushes them more apart.
It can be done effectively only by HR, to bridge this gap & bring employee confidence.
Best Regards,
Amod Bobade
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Dear Amod,
I understand that many times, HR is seen as a villain. One needs to understand from the HR perspective too. For HR, all employees are equal, and nobody is special. A privilege cannot be given to one employee and denied to others. I also understand that HR needs to be sensitive to employee needs and should always be flexible without crossing permissible limits.
For such things to happen, management should hire a mature and seasoned HR professional and invest in talent development opportunities. An HR leader is sandwiched between employees and management.
Regards,
Murali
From India, Hyderabad
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I understand that many times, HR is seen as a villain. One needs to understand from the HR perspective too. For HR, all employees are equal, and nobody is special. A privilege cannot be given to one employee and denied to others. I also understand that HR needs to be sensitive to employee needs and should always be flexible without crossing permissible limits.
For such things to happen, management should hire a mature and seasoned HR professional and invest in talent development opportunities. An HR leader is sandwiched between employees and management.
Regards,
Murali
From India, Hyderabad
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HR in any organization has a vital role to play. Both management and employees have high expectations from HR. Business demands profits, employees demand salary, and other benefits. While HR is all about managing people, it is always expected by management that HR should manage people/employees in a manner that the business runs smoothly and goals are achieved. Employees expect that their share of benefits, compensation, welfare, etc., is being taken care of efficiently by HR. The key factor is the balance between management demands and employee demands.
Having said this, I feel that HR has to be extraordinarily competent and smart to manage employees and convince management on human resource issues within the policies of companies. Management's support and confidence in HR can make it happen. While HR has a personal responsibility to be an employee-friendly and humble person to retrieve more productivity out of them and compensate them up to their satisfaction.
From India, Vadodara
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Having said this, I feel that HR has to be extraordinarily competent and smart to manage employees and convince management on human resource issues within the policies of companies. Management's support and confidence in HR can make it happen. While HR has a personal responsibility to be an employee-friendly and humble person to retrieve more productivity out of them and compensate them up to their satisfaction.
From India, Vadodara
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HR Manual (Employee Hand Book).doc