Hi,
I was working with a reputed BPO for the past 18 months, and everything was going well. I was performing well, and my managers were happy with my performance. However, all of a sudden, for some reason (maybe because of the unhygienic food provided in the organization or my bad eating habits – as at times, I used to skip meals just to finish my work before time – plus other personal/family issues and stress), my health suffered a lot. It started with fever, typhoid, and other illnesses. I was not able to work properly and had to take leave. I took almost 7 days leave when I was suffering from stomach pain, which turned out to be Gastritis, and then another 15 days leave in the next month when I was suffering from Typhoid. I was a little careless, and that is why I did not visit a doctor. One day, the situation became worse when I was in the office, and the next day, I went to see a doctor. Two days later, I was told that I am suffering from typhoid.
Now, as there are issues going on between my parents, and they are on the verge of divorce, I needed some time/leave to solve this family issue (we are victims of domestic violence). You know the kind of stress level one goes through in such a situation, and being the eldest one in the family, I had to take care of everything. So, I tried to approach my supervisor and told him part of my problem. My supervisor asked me to get in touch with my manager, which I did. I informed him a little about the issue. However, my manager did not understand how serious the matter is, and I was also not able to give details to him as I was not sure if I should really tell everything to my manager.
My manager suggested me to do morning shifts instead of night shifts, but I was not in a situation to come to the office. Still, I checked if I could manage that. As I was not able to find a way, I finally informed my supervisor that I am going on leave and will be back in 10 days. However, he did not approve my leave and again asked me to get in touch with my manager. Due to going through so many things, I did not inform my manager.
When I came back and checked with my manager, he asked me to rejoin as a new employee as the separation was raised by that time. But I did not join the company because there was this ego issue that people who were my juniors in terms of tenure would now be my seniors. As I was a little busy with my family issues, I did not get time to collect my relieving letter. Finally, when I got time after 1 month, it said that I was absconding. I was in complete shock. When I checked with HR, she told me that it's not something bad; it just says that you did not inform your manager about your leave and so on. But you will get good feedback from us.
After 2 months, when I started looking for a job, organizations are not ready to hire me just because my relieving letter says I was absconding. I would request you to please guide me on how to tackle this issue and can I ask them to issue me a new relieving letter.
Please help...
From India, Delhi
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1I was working with a reputed BPO for the past 18 months, and everything was going well. I was performing well, and my managers were happy with my performance. However, all of a sudden, for some reason (maybe because of the unhygienic food provided in the organization or my bad eating habits – as at times, I used to skip meals just to finish my work before time – plus other personal/family issues and stress), my health suffered a lot. It started with fever, typhoid, and other illnesses. I was not able to work properly and had to take leave. I took almost 7 days leave when I was suffering from stomach pain, which turned out to be Gastritis, and then another 15 days leave in the next month when I was suffering from Typhoid. I was a little careless, and that is why I did not visit a doctor. One day, the situation became worse when I was in the office, and the next day, I went to see a doctor. Two days later, I was told that I am suffering from typhoid.
Now, as there are issues going on between my parents, and they are on the verge of divorce, I needed some time/leave to solve this family issue (we are victims of domestic violence). You know the kind of stress level one goes through in such a situation, and being the eldest one in the family, I had to take care of everything. So, I tried to approach my supervisor and told him part of my problem. My supervisor asked me to get in touch with my manager, which I did. I informed him a little about the issue. However, my manager did not understand how serious the matter is, and I was also not able to give details to him as I was not sure if I should really tell everything to my manager.
My manager suggested me to do morning shifts instead of night shifts, but I was not in a situation to come to the office. Still, I checked if I could manage that. As I was not able to find a way, I finally informed my supervisor that I am going on leave and will be back in 10 days. However, he did not approve my leave and again asked me to get in touch with my manager. Due to going through so many things, I did not inform my manager.
When I came back and checked with my manager, he asked me to rejoin as a new employee as the separation was raised by that time. But I did not join the company because there was this ego issue that people who were my juniors in terms of tenure would now be my seniors. As I was a little busy with my family issues, I did not get time to collect my relieving letter. Finally, when I got time after 1 month, it said that I was absconding. I was in complete shock. When I checked with HR, she told me that it's not something bad; it just says that you did not inform your manager about your leave and so on. But you will get good feedback from us.
After 2 months, when I started looking for a job, organizations are not ready to hire me just because my relieving letter says I was absconding. I would request you to please guide me on how to tackle this issue and can I ask them to issue me a new relieving letter.
Please help...
From India, Delhi
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Hi,
Based on your statement, "But as I was not able to find a way, so finally, I informed my Supervisor that I am going on leave and will be back in 10 days, but he did not approve my leave and again asked me to get in touch with my Manager. As I was going through so many things, I did not inform my Manager."
It is very evident that you did take leave without prior approval. In such a case, any employee is labeled 'absconding'. Any employee who does not turn up for work within 3 days and has not informed is considered 'absconding'. If your leaves were not approved, you should have convinced and made your Manager understand the situation. Since you have not taken this step, you will be considered 'absconding'. If HR asks you to rejoin, you may have to comply with it. Also, the letter says 'absconding'. No new organization would hire you as an experienced person.
Your situation is extremely serious. In such a scenario, you can either talk to your Manager again and explain with complete details. If your Manager understands your trouble, he would surely help you. He can also go ahead and direct the HR to allow you to join the same profile OR he may help you get a relieving letter that may help you for a new job.
Regards,
From India, Delhi
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Based on your statement, "But as I was not able to find a way, so finally, I informed my Supervisor that I am going on leave and will be back in 10 days, but he did not approve my leave and again asked me to get in touch with my Manager. As I was going through so many things, I did not inform my Manager."
It is very evident that you did take leave without prior approval. In such a case, any employee is labeled 'absconding'. Any employee who does not turn up for work within 3 days and has not informed is considered 'absconding'. If your leaves were not approved, you should have convinced and made your Manager understand the situation. Since you have not taken this step, you will be considered 'absconding'. If HR asks you to rejoin, you may have to comply with it. Also, the letter says 'absconding'. No new organization would hire you as an experienced person.
Your situation is extremely serious. In such a scenario, you can either talk to your Manager again and explain with complete details. If your Manager understands your trouble, he would surely help you. He can also go ahead and direct the HR to allow you to join the same profile OR he may help you get a relieving letter that may help you for a new job.
Regards,
From India, Delhi
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Hi Deepu, Mate! What are you doing?! You were not only absconding once, you were absconding twice. I totally agree with Avani there; you are in a soup, and only your manager can help you. My advice would be - Option A: You know you are at fault. You also know you are capable and a performer. So keep egos aside and get back to earning bread for your family in a work that you are completely familiar with. Option B: Look for alternate work options, ideally in semi-established companies that are not very stringent about release letters and experience letters. I know how the BPO industry works and hence am pretty sure that wouldn't be a problem. Ideally, since you haven't worked for almost 2-3 months, you can join an even competition and try to stake a claim at a senior profile. I know that isn't ethical, but you are not breaking any laws. Cheers. AM
From India, Kolkata
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From India, Kolkata
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Dear all,
As per the law of the land, if an employee is not present at work, the employer is bound to issue a notice or letter to his last known address. Unless this is done, without considering and knowing the employee's version, his services cannot be terminated. It appears that in the present case, no such letter calling the employee has been sent. The principles of natural justice have been grossly violated by the company, and therefore, the termination is illegal. It is not easy for any company to terminate employment ex-parte by concluding that the employee is absconding.
Best regards,
Sameer Paranjape
Advocate (Labour Law Consultant)
Pune
9850083760
Share knowledge ....... gain knowledge .......
From India, Pune
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As per the law of the land, if an employee is not present at work, the employer is bound to issue a notice or letter to his last known address. Unless this is done, without considering and knowing the employee's version, his services cannot be terminated. It appears that in the present case, no such letter calling the employee has been sent. The principles of natural justice have been grossly violated by the company, and therefore, the termination is illegal. It is not easy for any company to terminate employment ex-parte by concluding that the employee is absconding.
Best regards,
Sameer Paranjape
Advocate (Labour Law Consultant)
Pune
9850083760
Share knowledge ....... gain knowledge .......
From India, Pune
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Hello,
Just because of absconding, there is no provision to issue a relieving letter directly. If you were a confirmed employee, the HR Department (Organization) has to follow a certain process before terminating/discharging:
- Issuing an advice letter to the absconding employee.
- Show-cause Letter
- Charge Sheet cum Show-cause letter
- Inquiry-1
- Inquiry-2
- Dismiss or Discharge Letter then
- Final Settlement
Advice:
1. You can request to issue a new service certificate along with modifications.
2. Explain the rules and regulations to the HR Dept., if they don't know.
3. You can file a case against the management regarding your relieving without any preventive notice or communication.
Note: Whether you were in Trainee or Probation, they need not follow the above rules.
Regards,
Reddi Tirupathi
From India, Secunderabad
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Just because of absconding, there is no provision to issue a relieving letter directly. If you were a confirmed employee, the HR Department (Organization) has to follow a certain process before terminating/discharging:
- Issuing an advice letter to the absconding employee.
- Show-cause Letter
- Charge Sheet cum Show-cause letter
- Inquiry-1
- Inquiry-2
- Dismiss or Discharge Letter then
- Final Settlement
Advice:
1. You can request to issue a new service certificate along with modifications.
2. Explain the rules and regulations to the HR Dept., if they don't know.
3. You can file a case against the management regarding your relieving without any preventive notice or communication.
Note: Whether you were in Trainee or Probation, they need not follow the above rules.
Regards,
Reddi Tirupathi
From India, Secunderabad
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Dear Deepu.yahoo,
In the case cited above, can you mention who was your direct reporting head? Supervisor or Manager? Why was it that the Supervisor directed you to the Manager for approval of leaves and understanding your problem.
If it was the Manager, were you not aware of that? Why did you communicate with the Supervisor every time instead of your Manager?
Agreeing with what Sameer Paranjape said, you can speak to your HR and Manager once again and explain the story at length (which you should have done at the time you wanted leaves). Things that remain unsaid, remain unheard. So, now go to your previous employer and speak about the problem with all the details if they can be of any help to you.
From India, Ahmedabad
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In the case cited above, can you mention who was your direct reporting head? Supervisor or Manager? Why was it that the Supervisor directed you to the Manager for approval of leaves and understanding your problem.
If it was the Manager, were you not aware of that? Why did you communicate with the Supervisor every time instead of your Manager?
Agreeing with what Sameer Paranjape said, you can speak to your HR and Manager once again and explain the story at length (which you should have done at the time you wanted leaves). Things that remain unsaid, remain unheard. So, now go to your previous employer and speak about the problem with all the details if they can be of any help to you.
From India, Ahmedabad
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I did not abscond twice. My manager asked me to join as a new employee, and I told them that I need time to think over it if I really want to join as a new employee. That is not the only reason; I was not sure if I would be able to work properly as there were so many things going on with me and my mother. I did not join any other company for this very reason.
Now, I have given three interviews this week, and they all suggested me to exclude those 18 months of experience.
From India, Delhi
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Now, I have given three interviews this week, and they all suggested me to exclude those 18 months of experience.
From India, Delhi
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Yes, I made a mistake; I should have tried to convince my manager, but it was just because I did not know how. Discussing these kinds of matters with someone who does not belong to you, who is not your relative. I have never been in such a situation earlier.
From India, Delhi
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From India, Delhi
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I was reporting to my Supervisor, and my supervisor was reporting to my manager. For any issues, we were supposed to get in touch with the supervisor, and if they are not able to resolve, only then were we supposed to approach the manager.
My supervisor asked me to get in touch with my manager, saying he cannot approve any more leaves as there are already a few people on leave. I will get in touch with my manager and the HR head again to check what I can do about it. Thanks for your valuable suggestion.
From India, Delhi
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My supervisor asked me to get in touch with my manager, saying he cannot approve any more leaves as there are already a few people on leave. I will get in touch with my manager and the HR head again to check what I can do about it. Thanks for your valuable suggestion.
From India, Delhi
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