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Dear All,

I need one help from experts about KPI, KRA & Weightage to Map the performances of each department of Manufacturing Company:
I am working with one of the MSME Company where Finance, Service, Sales, Applications, Quality, Stores & Logistics, Operations Departments.
I need to have weightage Criteria for each department, in which each employee will get covered.
For eg: Finance Department's Weightage Criteria
1. Operational Efficiency
2. Legal / Compliances payments - PF, TDS,TCS, GST, PT, ESIC etc..
3. Cost reduction
4. Timely Working - Annual Returns, calculation, Queries - Audit
5. Data creation & Management
6. Non-operational Income
7. Payment Collection
8. Payment to Vendor


Please help me with the same.


Archana

From India, Pune
Dear Archana Bapat,

Instituting a Performance Management System (PMS) is a comprehensive subject. It requires a deep study of each department, understanding the costs and ratios associated with them and then assigning them to the HODs.

While you may get help from a general forum like Citehr, the suggestions made by the other members may cause a mismatch between the proposed measures and the actual requirement. There is a risk of the failure of the exercise of designing the KPIs and KRAs because of the mismatch.

I have been giving replies on this subject for more than a decade. To refer to my past replies, you may click the following links:

https://www.citehr.com/577456-formul...ml#post2228293

Though the heading of the heading is for IT companies, the reply applies to all types of industries. In the above link, you will find several other links. Go through all the links patiently. It will improve your awareness of the subject.

Last week I was in Pune to provide consulting services to establish a comprehensive PMS for the famous Pune's FMCG company, Chital Bandhu Mithaiwale (CBM). Before the consulting services, their managers did not know the broad scope of the PMS. But when the consulting services, started, they were surprised with it.

If you want the MNC-like PMS system, then you may talk to the authorities concerned and organise my telephone call with them.

Thanks,

Dinesh Divekar

From India, Bangalore
Hi, Can somebody share KRA’s & KPI’s of Manager Accounts? Thanks
From India, Chandigarh
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