Hi,
I am working in the service industry and looking for some suggestions for motivating staff members who are working late (2-3 hours) due to urgent work after office hours, 2-3 hours in a week.
Presently, we are providing them with dinner expenses, but the staff are not providing us any bills for reimbursement and are providing dinner expenses with a cash memo.
Could you please provide us with any other suggestions on what type of reimbursement/facility we can provide them for motivation, except for overtime (OT) pay?
If anyone has any policy, please share.
From India, Chennai
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37I am working in the service industry and looking for some suggestions for motivating staff members who are working late (2-3 hours) due to urgent work after office hours, 2-3 hours in a week.
Presently, we are providing them with dinner expenses, but the staff are not providing us any bills for reimbursement and are providing dinner expenses with a cash memo.
Could you please provide us with any other suggestions on what type of reimbursement/facility we can provide them for motivation, except for overtime (OT) pay?
If anyone has any policy, please share.
From India, Chennai
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Dear member,
You can introduce a comp-off system for extra work based on accumulated hours. For example, if anyone works an extra 4 hours, a half-day comp-off can be given, or you can allow them to take permission to leave early whenever they need, if it's less than 4 hours.
Regards
From India, Bengaluru
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You can introduce a comp-off system for extra work based on accumulated hours. For example, if anyone works an extra 4 hours, a half-day comp-off can be given, or you can allow them to take permission to leave early whenever they need, if it's less than 4 hours.
Regards
From India, Bengaluru
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Thanks for your kind reply. C/off we are giving to our staff members for more than 4hrs working. but wanted to introduce some other benefits to staff who are working less than 4hrs.
From India, Chennai
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From India, Chennai
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We used to provide snacks & tea/coffee (at the choice of employee, good stuff) for those sitting nearly 2 hours beyond office hours so also they used to be dropped home by company vehicle.
From India, Mumbai
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From India, Mumbai
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Dear Sharma,
The term 'office staff' refers to all those who work in the office. This includes individuals in supervisory roles such as administrative officers. Additionally, there are clerks, cashiers, attenders, telephone operators, receptionists, computer operators, personal clerks to senior managers, and stenographers who work in the office. These individuals generally fall under the 'workman' category as defined in the ID Act, 1947. If the office is located within an approved area designated as a factory on the premises, they would be covered by the FA, 1948. If situated elsewhere within the shop Act area, they would be considered 'persons employed' under the State S&E Act. Therefore, in my opinion, such individuals are entitled to overtime wages if required to work beyond the normal working hours of a day, and this cannot be substituted by any other means.
From India, Salem
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The term 'office staff' refers to all those who work in the office. This includes individuals in supervisory roles such as administrative officers. Additionally, there are clerks, cashiers, attenders, telephone operators, receptionists, computer operators, personal clerks to senior managers, and stenographers who work in the office. These individuals generally fall under the 'workman' category as defined in the ID Act, 1947. If the office is located within an approved area designated as a factory on the premises, they would be covered by the FA, 1948. If situated elsewhere within the shop Act area, they would be considered 'persons employed' under the State S&E Act. Therefore, in my opinion, such individuals are entitled to overtime wages if required to work beyond the normal working hours of a day, and this cannot be substituted by any other means.
From India, Salem
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Dear Uma San,
Good morning! Thank you so much for your above explanation. We are under the S&E Act and a logistics company. The staff working late are operations and accounts staff from the executive to assistant manager levels.
From India, Chennai
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Good morning! Thank you so much for your above explanation. We are under the S&E Act and a logistics company. The staff working late are operations and accounts staff from the executive to assistant manager levels.
From India, Chennai
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All 'staff' other than those having managerial powers will be eligible to receive overtime wages/salary for the additional hours they put in. However, unlike a factory-type operation or production activity where an employee's output can be quantified and overtime regulated accordingly, in the service industry, you cannot measure it properly. In an office or administrative function, employees can have more breaks and may even spend time chatting and doing personal things during office hours. Therefore, their actual output, including the extra hours they put in, may amount to only 8 hours. This situation may vary in industries where a method of determining output is available.
In an office or administrative setting, if overtime is initiated, it may become uncontrollable. Hence, providing a fixed amount for staying back could be considered acceptable. This could also be limited to working beyond 2 hours. While it may not be permissible in the eyes of the law, considering the number of breaks and the flexibility enjoyed by employees, the payment of overtime may be discouraged.
From India, Kannur
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In an office or administrative setting, if overtime is initiated, it may become uncontrollable. Hence, providing a fixed amount for staying back could be considered acceptable. This could also be limited to working beyond 2 hours. While it may not be permissible in the eyes of the law, considering the number of breaks and the flexibility enjoyed by employees, the payment of overtime may be discouraged.
From India, Kannur
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No more working till late hours.doc