Dear HR Practitioners,
Our company currently provides an on-call allowance to some employees who are required to attend calls after their regular office hours in case of urgency. However, after discussing this with our legal team, they have advised not to show this allowance as ON CALL ALLOWANCE and use a different terminology to indicate that the employees are not working beyond their working hours and are on the job only when the need arises.
Please, can you help me with an alternate terminology for an on-call allowance? Also, please share your best practices while providing such an allowance to employees.
Thank you for your help in advance.
From India, Gurugram
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Our company currently provides an on-call allowance to some employees who are required to attend calls after their regular office hours in case of urgency. However, after discussing this with our legal team, they have advised not to show this allowance as ON CALL ALLOWANCE and use a different terminology to indicate that the employees are not working beyond their working hours and are on the job only when the need arises.
Please, can you help me with an alternate terminology for an on-call allowance? Also, please share your best practices while providing such an allowance to employees.
Thank you for your help in advance.
From India, Gurugram
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Dear member,
The solution is simple - just call it an "incentive." However, make sure that the incentives are reflected in the payslip, and this payment should not be separate from the payslip.
Thanks,
Dinesh Divekar
From India, Bangalore
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8029The solution is simple - just call it an "incentive." However, make sure that the incentives are reflected in the payslip, and this payment should not be separate from the payslip.
Thanks,
Dinesh Divekar
From India, Bangalore
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Sorry to find some discrepancy between the poster's statement in the opening part and the view of his legal team in the latter part of the thread. If the urgent calls need to be attended after their regular office hours, it indicates overtime work only whether the employees do it at the office or from their home.
From India, Salem
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From India, Salem
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I would suggest it as exigency service allowance. As the serviceies are taken in exigencies it it being not regular in nature, I suggest this . It can be also exigency service incentive too.
From India, Vadodara
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From India, Vadodara
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Dear colleague,
Please explore the possibility of reimbursing it monthly against claims for business expenses incurred due to providing extra services to clients, rather than paying it as a regular allowance.
Regards,
Vinayak Nagarkar
HR and Employee Relations Consultant
From India, Mumbai
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Please explore the possibility of reimbursing it monthly against claims for business expenses incurred due to providing extra services to clients, rather than paying it as a regular allowance.
Regards,
Vinayak Nagarkar
HR and Employee Relations Consultant
From India, Mumbai
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