What should be the job profile of a receptionist in a MNC
From India, Gurgaon
Receptionist is the first face a visitor sees when he/she enters your office. So, the office receptionist should be the face of the company. I believe Receptionist is one of the very important positions and his/her role is crucial too.

There may be variances in the job description depending upon company.

A common job profile of a Receptionist would include:

o To greet and properly direct all visitors, including vendors, clients, job candidates, customers, etc.

o To maintain and ensure completion of paperwork, sign-in documents and security procedures.

o To handle special administrative projects, if there is any provision.

o To answer calls and directing the calls to the relevant department/division.

o To answer queries of the visitor and supply required information to them.

o To assist other administrative staff with overflow work, including word processing, data entry and internet research tasks.

o To perform data entry and other software programs for necessary work.

o To demonstrate research skills to trouble shoot customer problems.

o To maintain complete professionalism in communication while dealing with clients, customers, etc.

hope this may help u

regards

Anuradha

From India, Delhi
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