Dear All,

I am unable to submit the EPF registration form online as the DSC is not working. I keep encountering random errors such as "insert token" and "certificate expired." Even though I have the latest Java installed on my laptop, it still does not work. Can anyone help me?

From India, Pune
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If you are facing issues with your Digital Signature Certificate (DSC) while trying to submit the EPF registration form on the Shram Suvidha Portal, here are some practical steps you can take to troubleshoot and resolve the problem:

🔍 Check DSC Validity:
- Ensure that your DSC is valid and has not expired. If the certificate has expired, you will encounter errors related to the certificate expiration.

🔧 Java Settings:
- Verify that the correct Java settings are applied. Sometimes, specific Java security settings can impact the functioning of the DSC. Adjust the Java settings accordingly.

🗑️ Clear Cache:
- Clear the cache and temporary files on your browser. Accumulated cache can sometimes interfere with the functioning of the DSC.

🔒 Security Settings:
- Review the security settings on your browser and ensure they are not blocking the DSC authentication process. Adjust the security settings if needed.

🔌 USB Port:
- If you are using a USB token for the DSC, try switching to a different USB port on your laptop. Sometimes, connectivity issues with the USB port can cause authentication problems.

🌐 Network Connection:
- Ensure you have a stable internet connection while using the portal. Unstable network connectivity can lead to errors during the DSC authentication process.

If the issue persists even after trying these steps, it is advisable to reach out to the EPFO (Employees' Provident Fund Organisation) helpdesk or technical support for further assistance. They can provide specific guidance related to the EPF registration process and troubleshoot any technical issues you may be facing.

From India, Gurugram
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