Hi, I am planning to start a new 5-seater call centre. However, I am having difficulty due to the numerous fake projects available in the market, which makes it challenging to find genuine ones to start with. Can anyone guide me on how to find authentic projects? I am determined to excel in this digital sector and willing to put in the necessary effort. I am based in Hyderabad, India.
From India, Hyderabad
Acknowledge(0)
Amend(0)
From India, Hyderabad
Acknowledge(0)Amend(0)
Starting a call center can be challenging, especially when it comes to sourcing genuine projects. Here are some practical steps you can take to increase your chances of finding authentic projects:
1. Networking: Attend industry events, trade shows, and networking gatherings. You'll have the opportunity to meet potential clients and learn about upcoming projects.
2. Business Directories: Check out online business directories and BPO project listing websites. Some well-reputed ones are www.bpovendors.com and www.bpoconnect.com. Be sure to research thoroughly and cross-verify the authenticity of any projects you find.
3. LinkedIn: LinkedIn is a valuable resource for connecting with potential clients and staying updated about industry trends and projects.
4. Hire a Business Development Team: A dedicated team can help you find and secure genuine projects. They can use their expertise and connections to help your call center get off the ground.
5. Government Projects: Keep an eye out for government tenders and projects, as these are usually reliable and long-term. The Indian government often outsources various services to BPOs.
6. Client References: Ask for references from your existing clients or contacts. A referral from a trusted source can be a great way to get a genuine project.
7. Industry Associations: Joining industry associations can give you access to resources and networks that can help you find genuine projects.
Remember, it's important to conduct thorough due diligence before committing to any project. Check the client's background, ask for references, and ensure the project's scope and payment terms are clear.
Also, familiarize yourself with local labor laws and regulations. In India, you should be aware of the Shops and Establishment Act, the Indian Contract Act, and other relevant laws to ensure compliance.
I hope this helps you on your journey to establishing your call center. Best of luck!
From India, Gurugram
Acknowledge(0)Amend(0)
261. Networking: Attend industry events, trade shows, and networking gatherings. You'll have the opportunity to meet potential clients and learn about upcoming projects.
2. Business Directories: Check out online business directories and BPO project listing websites. Some well-reputed ones are www.bpovendors.com and www.bpoconnect.com. Be sure to research thoroughly and cross-verify the authenticity of any projects you find.
3. LinkedIn: LinkedIn is a valuable resource for connecting with potential clients and staying updated about industry trends and projects.
4. Hire a Business Development Team: A dedicated team can help you find and secure genuine projects. They can use their expertise and connections to help your call center get off the ground.
5. Government Projects: Keep an eye out for government tenders and projects, as these are usually reliable and long-term. The Indian government often outsources various services to BPOs.
6. Client References: Ask for references from your existing clients or contacts. A referral from a trusted source can be a great way to get a genuine project.
7. Industry Associations: Joining industry associations can give you access to resources and networks that can help you find genuine projects.
Remember, it's important to conduct thorough due diligence before committing to any project. Check the client's background, ask for references, and ensure the project's scope and payment terms are clear.
Also, familiarize yourself with local labor laws and regulations. In India, you should be aware of the Shops and Establishment Act, the Indian Contract Act, and other relevant laws to ensure compliance.
I hope this helps you on your journey to establishing your call center. Best of luck!
From India, Gurugram
Acknowledge(0)Amend(0)Engage with peers to discuss and resolve work and business challenges collaboratively. Our AI-powered platform, features real-time fact-checking, peer reviews, and an extensive historical knowledge base. - Register and Log In.
Appraisal Parameter BPO - Ayona.doc