I work for amazon (customer service). On a call I stated that Amazon’s service is waste and I also suggested that the customer file a case against Amazon. Later on, I was called by HR and he asked me to sign on a show cause notice. I signed on that and this afternoon I stated the response for show cause notice and mailed HR.
What will happen to me next?
Will I be blocked to apply for jobs in other companies?
Will I be fined?
Will a case be registered against me?
Will my PAN card details get blocked?
Will I be jailed?
Please help me.
From India, Hyderabad
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What will happen to me next?
Will I be blocked to apply for jobs in other companies?
Will I be fined?
Will a case be registered against me?
Will my PAN card details get blocked?
Will I be jailed?
Please help me.
From India, Hyderabad
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Why you spoke against the company has not been mentioned. Anyway, what you did is adequate cause to give you a termination letter. There is no question of jail and fine, etc. However, the whole incident does not speak well of an employee.
From India, Pune
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3251From India, Pune
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All the employees are expected to show their utmost faith in the company's products and services. There are many who do not have faith as such, but they pretend to demonstrate their faith. They do it for the sake of their career or because of family responsibility.
In your case, far from showing faith or pretending about it, you have advised the customer to go against the company! For every company, converting customers into positive spokespersons is a significant challenge. In your case, instead of creating positive spokespersons, you tried to make the customer negative. Which company will accept that?
If you had reservations about how the customers were handled, why did you not raise these internally? What was the hold up? Now the company has issued you a show cause notice, and you have replied to it as well. The grounds provided are sufficient to terminate your services. Your other questions are irrelevant. Nothing of that sort will happen. However, if your company issues a service-cum-employment certificate with negative remarks for separation, then this certificate practically has no value. It will render your tender at Amazon useless.
Thanks,
Dinesh Divekar
From India, Bangalore
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In your case, far from showing faith or pretending about it, you have advised the customer to go against the company! For every company, converting customers into positive spokespersons is a significant challenge. In your case, instead of creating positive spokespersons, you tried to make the customer negative. Which company will accept that?
If you had reservations about how the customers were handled, why did you not raise these internally? What was the hold up? Now the company has issued you a show cause notice, and you have replied to it as well. The grounds provided are sufficient to terminate your services. Your other questions are irrelevant. Nothing of that sort will happen. However, if your company issues a service-cum-employment certificate with negative remarks for separation, then this certificate practically has no value. It will render your tender at Amazon useless.
Thanks,
Dinesh Divekar
From India, Bangalore
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1. When you work for any company, you must be loyal to such a company as a principle of the code of conduct.
2. As an employee, if you are not satisfied with the service or product of your company, you must give feedback to the company on the lapses for improvement. Your company will appreciate your concern for improvement.
3. Instead, you have instigated your customer, prompting him to file a complaint against the company. This is wrong and a violation of the standing orders of your employment and code of conduct. Never go against the company in the future. Be faithful and loyal to the organization.
From India, Bengaluru
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2. As an employee, if you are not satisfied with the service or product of your company, you must give feedback to the company on the lapses for improvement. Your company will appreciate your concern for improvement.
3. Instead, you have instigated your customer, prompting him to file a complaint against the company. This is wrong and a violation of the standing orders of your employment and code of conduct. Never go against the company in the future. Be faithful and loyal to the organization.
From India, Bengaluru
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You have knowingly or unknowingly indulged in such grave and serious misconduct by speaking against the company that you serve, that if I had a choice, I would impose all the punishments you fear would be given to you. If you don't amend your ways, it will be difficult for you to secure any decent job in the future.
Regards,
Vinayak Nagarkar
HR Consultant.
From India, Mumbai
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Regards,
Vinayak Nagarkar
HR Consultant.
From India, Mumbai
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Sad. We in the HR world always try to stand for employee welfare and engagement, and speak a lot about it. Probably this is one case where an employee is going against professional ethics. Employers give jobs and ensure employee satisfaction for retention. How can someone like you speak ill about your own company? It will spoil your own reputation and credentials as a good employee. Given the proof, you are likely to face serious consequences as well.
From India, Vadodara
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From India, Vadodara
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TV Reality Show.doc
SHOW CAUSE NOTICE.pdf
Air Show.pps