interesting book.
i liked the principle of performance improvement - measure what is important. measure that impact customers.
it is said
what is focussed can be implemented
what is implemented can always be monitored & mmeasured
What is measued can be reviwed & analyzed
What is analyzed can be improved.
thanks a lot for sharing.
From United Arab Emirates, Dubai
i liked the principle of performance improvement - measure what is important. measure that impact customers.
it is said
what is focussed can be implemented
what is implemented can always be monitored & mmeasured
What is measued can be reviwed & analyzed
What is analyzed can be improved.
thanks a lot for sharing.
From United Arab Emirates, Dubai
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