Hi Seniors, I have just joined as an HR Manager with a public relations agency founded in 2001, 130 employees, 9 offices across various cities in India.
I'm the first person to join as an HR Manager here and have been given the following job description, pls guide me as to how should I go about it:
HR Restructuring
o Maintain and update guidelines with respect to human resource policies and procedures
o Maintain records of employee benefits, personnel transactions such as hires, transfers, performance reviews and other statistics
o Administer the leave process for all employees
o Assist in preparation of the human resources budget
• Evolve and establish a strong performance management structure
• Recruitment process
o Reach out and liaise with potential candidates
o Evaluating and overseeing the employee interview process
o Maintain job requirements and job descriptions for all positions in the company
• Onboarding & offboarding process
o Maintain a proper onboarding & offboarding policy
o Induct new employees into the agency
o Conduct orientation programmes
o Oversee employees’ exit formalities incl. exit interviews, feedback, etc
• Appraisal & bonus structuring
o Oversee the timelines and processes for appraisals
o Work with senior management in drafting the bonus policy
• Training & personnel development
o Maintain a training & personnel development calendar and ensure adherence to timelines
o Liaise with senior management in coordinating training & mentoring workshops employees
• Compensation & payroll management
o Analyze salary reports & data, manage salary benchmarking
o Conduct job evaluations, prepare pay budgets
o Recommend changes, plan and implement pay structure revisions
• Talent management
o Evolve innovative methods to keep staff engaged
o Hear and resolve employee grievances, counsel employees and supervisors
o Advise management in handling employee relations issues
• Rewards & recognition programme
o Prepare a robust rewards and recognition programme to boost employee morale and participation in initiatives
o Aid in employee engagement initiatives
From India, Mumbai
I'm the first person to join as an HR Manager here and have been given the following job description, pls guide me as to how should I go about it:
HR Restructuring
o Maintain and update guidelines with respect to human resource policies and procedures
o Maintain records of employee benefits, personnel transactions such as hires, transfers, performance reviews and other statistics
o Administer the leave process for all employees
o Assist in preparation of the human resources budget
• Evolve and establish a strong performance management structure
• Recruitment process
o Reach out and liaise with potential candidates
o Evaluating and overseeing the employee interview process
o Maintain job requirements and job descriptions for all positions in the company
• Onboarding & offboarding process
o Maintain a proper onboarding & offboarding policy
o Induct new employees into the agency
o Conduct orientation programmes
o Oversee employees’ exit formalities incl. exit interviews, feedback, etc
• Appraisal & bonus structuring
o Oversee the timelines and processes for appraisals
o Work with senior management in drafting the bonus policy
• Training & personnel development
o Maintain a training & personnel development calendar and ensure adherence to timelines
o Liaise with senior management in coordinating training & mentoring workshops employees
• Compensation & payroll management
o Analyze salary reports & data, manage salary benchmarking
o Conduct job evaluations, prepare pay budgets
o Recommend changes, plan and implement pay structure revisions
• Talent management
o Evolve innovative methods to keep staff engaged
o Hear and resolve employee grievances, counsel employees and supervisors
o Advise management in handling employee relations issues
• Rewards & recognition programme
o Prepare a robust rewards and recognition programme to boost employee morale and participation in initiatives
o Aid in employee engagement initiatives
From India, Mumbai
Dear Imrqur,
If the company was founded in 2001 and you are the first HR in the company, many companies keep HR for its token presence. Your company did not even do that for the fifteen long years. Therefore, it goes on to show what kind of people issues that can exist in the company. What is the level of your experience? Have you worked in the HR Department? If yes, then have you worked under some HR Manager?
As of now, do not worry about the Job Description (JD). It is nothing but great copy and paste work. You may start with records. First, check whether records for various statutory activities, payroll, etc., are maintained well. Next is about employee records. Check whether each employee is issued a proper appointment letter, etc.
Your next challenge is bringing uniformity in the functioning of the work. Make sure that all the branches have a uniform HR procedure. Then comes the challenge of attrition. Measure what the employee attrition percentage is and find out what can be done to control it. Try to bring uniformity in the recruitment procedure.
To do all this, it will take about six months. Do this and then come back to seek further advice.
All the best!
Dinesh Divekar
From India, Bangalore
If the company was founded in 2001 and you are the first HR in the company, many companies keep HR for its token presence. Your company did not even do that for the fifteen long years. Therefore, it goes on to show what kind of people issues that can exist in the company. What is the level of your experience? Have you worked in the HR Department? If yes, then have you worked under some HR Manager?
As of now, do not worry about the Job Description (JD). It is nothing but great copy and paste work. You may start with records. First, check whether records for various statutory activities, payroll, etc., are maintained well. Next is about employee records. Check whether each employee is issued a proper appointment letter, etc.
Your next challenge is bringing uniformity in the functioning of the work. Make sure that all the branches have a uniform HR procedure. Then comes the challenge of attrition. Measure what the employee attrition percentage is and find out what can be done to control it. Try to bring uniformity in the recruitment procedure.
To do all this, it will take about six months. Do this and then come back to seek further advice.
All the best!
Dinesh Divekar
From India, Bangalore
As Mr. Dinesh said, do not bite off more than you can chew now. Prioritize your work according to its importance and urgency and focus on clearing it. First, find out if any employee is going to retire in the current month. If you do not send him a retirement notice in advance, it may escape your attention, and the employee may continue beyond retirement. If there are pending compliances related to PF and ESI, attend to them immediately. If there is a vacancy to be filled urgently, address it now. If there is any grievance to be settled immediately, resolve it promptly. Free yourself first from nagging issues so that you can have time to plan for the rest of the functions. However, develop a fair understanding of PF, ESI, Bonus, Shops Act or Factories Act, as the case may be, the Minimum Wages Act, the Industrial Disputes Act, and the Standing Orders Act to start with, as it helps you understand the compliances.
B. Saikumar
From India, Mumbai
B. Saikumar
From India, Mumbai
Hi both,
Thank you both for your inputs. I agree. Both of you have stressed the importance of compliance. However, the unfortunate part is that there is no PF, ESIC, etc. in the company I just joined yesterday.
What factors need to be borne in mind while checking employee records, payroll, etc.? If there is anything else that requires immediate attention, please let me know.
Thanks
From India, Mumbai
Thank you both for your inputs. I agree. Both of you have stressed the importance of compliance. However, the unfortunate part is that there is no PF, ESIC, etc. in the company I just joined yesterday.
What factors need to be borne in mind while checking employee records, payroll, etc.? If there is anything else that requires immediate attention, please let me know.
Thanks
From India, Mumbai
Dear All,
The ESIC department issued a notice dated 31.07.2015 to all employers for covering all construction employees under the ESIC scheme. After a few days, some associations filed a case at the Madras High Court and obtained a stay on this notice. The decision is still pending.
Recently, an inspector visited our site and asked for coverage, issuing a demand notice. Is this correct? Please advise.
Thank you.
From India, Delhi
The ESIC department issued a notice dated 31.07.2015 to all employers for covering all construction employees under the ESIC scheme. After a few days, some associations filed a case at the Madras High Court and obtained a stay on this notice. The decision is still pending.
Recently, an inspector visited our site and asked for coverage, issuing a demand notice. Is this correct? Please advise.
Thank you.
From India, Delhi
Wow, this is definitely a challenging role that you have. Compensation and benefits, Performance Management, succession planning, employee engagement are areas where you may have to consider external professional support due to the nitty-gritty details that go into each one of them. If you are supported by a team of HR assistants, then your tasks become a lot easier. In my opinion, typically your work will consist of Operational HR work and Strategic HR work. So you ought to split your time effectively between the two. Start with the most pressing changes that have to be attended to in the organization. Do your analysis and start considering the different solutions you may have and make your recommendations to the management. That way you can get going. Best wishes
From India, Chennai
From India, Chennai
It is really surprising to see a company that has not even bothered to recruit an HR personnel for the last 15 years suddenly recruiting one person and becoming interested in core HR issues. Nevertheless, as Mr. Dinesh Divekar and Mr. B Saikumar have suggested, I will also concur with them. You have to prioritize your job as per the requirement of the moment. Maintain all employee records clearly. Maintain their leave records. Paperwork and maintaining documents are very important for the HR department. Keep the salary statement records updated, maintain the record of the employees who have resigned. Most importantly, you have to comply with PF and ESI, and for that, you should immediately contact the departments of your locality. If required, take the help of the Consultant initially.
Best wishes.
From United States, New York
Best wishes.
From United States, New York
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