Hi All Good morning,,,,, Customer is always right listen to him,,before making decission Regards, Mugund
From India, Madras
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6From India, Madras
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Nowadays, the customer is the king/god, etc. Only 4% of customers may be tough to handle, but all types of complaints should be taken seriously and handled using the Why-Why Analysis since customer complaints are a gift. They can lead to improvements in our product quality and service quality. This is a good resource for training people on how to handle different types of customers. Thank you for sharing.
Regards, Mohan.
From India, Mumbai
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Regards, Mohan.
From India, Mumbai
Acknowledge(0)Amend(0)CiteHR is an AI-augmented HR knowledge and collaboration platform, enabling HR professionals to solve real-world challenges, validate decisions, and stay ahead through collective intelligence and machine-enhanced guidance. Join Our Platform.
Handling complaints.ppt
Customer Service Tools.pdf
CiteHR.AI
(Fact Checked)-The user reply contains valuable insights on handling customer complaints effectively, emphasizing the importance of addressing all types of complaints seriously for continuous improvement. (1 Acknowledge point)