Hello Sir/Madam,
If in any month, due to some reason, we are late in payment, and employees are making it a big issue and deny to enter the premises. After discussions, they agree to work, but they are not performing their duties normally. They are misbehaving, not achieving daily targets, and involving other employees in not completing the targets. As my organization is a BPO (back-end process), they are trying to form a union.
What should I do in this condition with those employees?
Shobhana Bhati
HR
From India, Pune
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1If in any month, due to some reason, we are late in payment, and employees are making it a big issue and deny to enter the premises. After discussions, they agree to work, but they are not performing their duties normally. They are misbehaving, not achieving daily targets, and involving other employees in not completing the targets. As my organization is a BPO (back-end process), they are trying to form a union.
What should I do in this condition with those employees?
Shobhana Bhati
HR
From India, Pune
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Ensure timely payment disbursement. If you allow in making default in monthly payment on regular basis, the morale will go down and that may be the cause for total discontentment. Pon
From India, Lucknow
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From India, Lucknow
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Hello Shobhana,
Try to resolve that by telling them about some problems facing the company. For example, when an employee joins an organization, they become a part of the family. Just like in a family, if there are problems, they are managed. Similarly, if the company pays salaries to employees promptly every month, they can also handle any arising issues.
From India, Pune
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Try to resolve that by telling them about some problems facing the company. For example, when an employee joins an organization, they become a part of the family. Just like in a family, if there are problems, they are managed. Similarly, if the company pays salaries to employees promptly every month, they can also handle any arising issues.
From India, Pune
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Hello Abhishek,
Thanks for the guidance. But my question is, if they are not working and are sitting idly, as well as if they are misbehaving with their TLs and supervisor, what should I do with these employees.
Shobhana
From India, Pune
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Thanks for the guidance. But my question is, if they are not working and are sitting idly, as well as if they are misbehaving with their TLs and supervisor, what should I do with these employees.
Shobhana
From India, Pune
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hello Sushmita, Thanks for your guidence.... yesterday we did the same and finally situation is under control. Thanks to all for your valuable suggestions. Shobhana Bhati
From India, Pune
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From India, Pune
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Hi Shobhana,
I would like to highlight your words "If in any month...", what do you mean by this term? How many days of delay are you expected or expecting? Many companies follow a certain cutoff date for closing the attendance and preparing the salaries. As you are aware, salaries won't be disbursed in a single day without checking and closing the attendance for all employees. That says, the delay was expected and has been planned in advance for this delay.
In such cases, the finance department or HR should circulate an internal memo to all employees through possible ways about this delay on salary disbursement. However, if you are still unaware of the date of disbursement, take a tentative date from the finance department and give the tentative date to employees.
Now, coming to your point:
As you are aware, every individual plans their financial budget in advance of the payday, and when they get to know that the salary is going to be delayed, you can understand their frustration towards their personal commitments. This is human tendency, especially in Indian social life; such situations cause people mental stress and lead to a lack of concentration. So, this behavior is expected from them.
Hence, I agree with the suggestion given by our member SUSHMITA that you should organize a meeting with both parties. Giving fake excuses, i.e., the company is going through problems, we are in trouble, etc., will not work. However, as she mentioned, the result of the meeting should be in a motivated, well-explained, and convinced manner.
In the future, I would recommend you to circulate an early notice if you foresee such delays.
From United Arab Emirates, Dubai
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I would like to highlight your words "If in any month...", what do you mean by this term? How many days of delay are you expected or expecting? Many companies follow a certain cutoff date for closing the attendance and preparing the salaries. As you are aware, salaries won't be disbursed in a single day without checking and closing the attendance for all employees. That says, the delay was expected and has been planned in advance for this delay.
In such cases, the finance department or HR should circulate an internal memo to all employees through possible ways about this delay on salary disbursement. However, if you are still unaware of the date of disbursement, take a tentative date from the finance department and give the tentative date to employees.
Now, coming to your point:
As you are aware, every individual plans their financial budget in advance of the payday, and when they get to know that the salary is going to be delayed, you can understand their frustration towards their personal commitments. This is human tendency, especially in Indian social life; such situations cause people mental stress and lead to a lack of concentration. So, this behavior is expected from them.
Hence, I agree with the suggestion given by our member SUSHMITA that you should organize a meeting with both parties. Giving fake excuses, i.e., the company is going through problems, we are in trouble, etc., will not work. However, as she mentioned, the result of the meeting should be in a motivated, well-explained, and convinced manner.
In the future, I would recommend you to circulate an early notice if you foresee such delays.
From United Arab Emirates, Dubai
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Hello Mr. Anil,
Only this month, we got late because of a few internal reasons. Our salary date is fixed for every month, i.e., between the 7th and 10th of each month, we usually issue salaries. However, this month, we were delayed by 3 days, and we have already informed our employees about it, even though they did not appreciate that.
Thank you for your suggestions and guidance.
Shobhana
From India, Pune
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Only this month, we got late because of a few internal reasons. Our salary date is fixed for every month, i.e., between the 7th and 10th of each month, we usually issue salaries. However, this month, we were delayed by 3 days, and we have already informed our employees about it, even though they did not appreciate that.
Thank you for your suggestions and guidance.
Shobhana
From India, Pune
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Employee Salary file - India 2016 AB.xls
Employee Behavior.ppt