I am doing my MBA from NIBM. I am desperately looking for help to complete the following for my MBS program:
II semester - CRM 2 & case study project.
III semester - Assignment
IV semester - Retail Mgt 1, Retail Mgt 2, Assignment & case study project.
I could send details of questions in this regard. Kindly email me at prcsekhar14@yahoo.com.
From India, Madras
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II semester - CRM 2 & case study project.
III semester - Assignment
IV semester - Retail Mgt 1, Retail Mgt 2, Assignment & case study project.
I could send details of questions in this regard. Kindly email me at prcsekhar14@yahoo.com.
From India, Madras
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If you are having problems with your studies, then you need to discuss this with your professor/tutor and seek guidance from them first about what they require from you.
From Australia, Melbourne
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747From Australia, Melbourne
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Greetings,
Please help me understand, what guidelines have you been given for the CRM Project? In semester III, what is the assignment in which you are getting stuck? Please share more details.
NIBM follows very strict guidelines and definite methodologies. We need to understand what you have been asked to do before we can guide you further.
Looking forward to hearing from you.
From India, Mumbai
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Please help me understand, what guidelines have you been given for the CRM Project? In semester III, what is the assignment in which you are getting stuck? Please share more details.
NIBM follows very strict guidelines and definite methodologies. We need to understand what you have been asked to do before we can guide you further.
Looking forward to hearing from you.
From India, Mumbai
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Thank you for your response. I would like to request you to kindly send me the standard format, if any, for the assignment and case study so that I can catch up and complete it. As you rightly pointed out, NIBM follows strict guidelines and definite methodologies. Below is the case study question for your reference:
CASE STUDY PROJECT (Should be a minimum of 10-20 pages)
Case study question: Customers want efficient, accurate responses to their inquiries. How can you provide them with the high-quality service they expect while also managing costs effectively? How will you ensure your sales and customer service staff have the necessary customer information at the right time and place? (Please use an example from any Telecom Service provider to support your answer).
Thank you and regards, R. Chandrasekar
From India, Madras
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CASE STUDY PROJECT (Should be a minimum of 10-20 pages)
Case study question: Customers want efficient, accurate responses to their inquiries. How can you provide them with the high-quality service they expect while also managing costs effectively? How will you ensure your sales and customer service staff have the necessary customer information at the right time and place? (Please use an example from any Telecom Service provider to support your answer).
Thank you and regards, R. Chandrasekar
From India, Madras
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you can have the answers from - prakashmba dot blogspot dot com.
Customer service is the linchpin of success for many organizations. With the
proliferation of blogs and online review sites, one bad experience is
quickly reported to thousands of potential customers.
But customer service—delivered online or via phone—is a costly
endeavor and getting more expensive. Labor and energy costs
are rising and advances in technology mean customers expect
more service options, including online FAQ content as well as
phone, email and live chat support.
That means today, more than ever, companies are looking for efficient ways to
reduce customer service costs without losing quality. For many, the solution is to
consider outsourcing all or a portion of their customer call activities.
When done right, delegating customer service can help a company streamline
operations, be more responsive and gain a deeper understanding of their
constituents.
From India
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Customer service is the linchpin of success for many organizations. With the
proliferation of blogs and online review sites, one bad experience is
quickly reported to thousands of potential customers.
But customer service—delivered online or via phone—is a costly
endeavor and getting more expensive. Labor and energy costs
are rising and advances in technology mean customers expect
more service options, including online FAQ content as well as
phone, email and live chat support.
That means today, more than ever, companies are looking for efficient ways to
reduce customer service costs without losing quality. For many, the solution is to
consider outsourcing all or a portion of their customer call activities.
When done right, delegating customer service can help a company streamline
operations, be more responsive and gain a deeper understanding of their
constituents.
From India
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