Hallo Seniors
I want an answer to a confusing question asked in an interview- plz tell me what is the difference between the following terms-
1. Grievance Procedure
2. grievance Redressal Procedure
3. Grievance Handling procedure
4. Grievance redressal Machinery
Though the answer is almost knwon but its required to be confirmed...seniors plz reply
I would be waiting eagerly for your valuable posts......
From India, Guwahati
3I want an answer to a confusing question asked in an interview- plz tell me what is the difference between the following terms-
1. Grievance Procedure
2. grievance Redressal Procedure
3. Grievance Handling procedure
4. Grievance redressal Machinery
Though the answer is almost knwon but its required to be confirmed...seniors plz reply
I would be waiting eagerly for your valuable posts......
From India, Guwahati
Dear snowhite
With reference to your,
"Though the answer is almost knwon but its required to be confirmed..."; could you please provide what YOUR answers are ??
Then only it can be "CONFIRMED".
Warm regards.
From India, Delhi
With reference to your,
"Though the answer is almost knwon but its required to be confirmed..."; could you please provide what YOUR answers are ??
Then only it can be "CONFIRMED".
Warm regards.
From India, Delhi
Raj Kumar has given an apt answer to your query. In addition, I would add that instead of writing a long response try to draw a Venn diagram depicting how the four terms are related.
Have a nice day
Simhan
A retired academic in the UK
From United Kingdom
Have a nice day
Simhan
A retired academic in the UK
From United Kingdom
Does it mean that all these 4 terms are same........ mean the same thing....... means the steps followed to to solve a grievance/complain/ dissatisfaction....?
From India, Guwahati
From India, Guwahati
Dear snowhite
You have not come out with the 'answers' as you understand them; you have only rephrased your question.
How can all these terms "mean the same thing" ?
For a layman such terms mean the same, but for a professionl every such term has a very specific meaning.
I think this was the reason the question was asked in the Interview; to assess your proficiency level. A beginner would be floored by this question, but an expert can provide a week's course in explaining these terms; especially now with the Amendment in Industrial Disputes Act and insertion of Section 9C under Chapter IIB.
The terms are different but related to each other - that is why you were suggested to draw a venn diagram to understand the relationship.
Please do give it a try - it should be interesting to do so.
@ M. Peer Mohamed Sardhar;
Dear Sir, thanks for your appreciation.
In the given situation, I feel that guiding the person in discovering and acquiring a clear concept would be more effective than just doling out an answer (which he might forget within a week).
Warm regards.
From India, Delhi
You have not come out with the 'answers' as you understand them; you have only rephrased your question.
How can all these terms "mean the same thing" ?
For a layman such terms mean the same, but for a professionl every such term has a very specific meaning.
I think this was the reason the question was asked in the Interview; to assess your proficiency level. A beginner would be floored by this question, but an expert can provide a week's course in explaining these terms; especially now with the Amendment in Industrial Disputes Act and insertion of Section 9C under Chapter IIB.
The terms are different but related to each other - that is why you were suggested to draw a venn diagram to understand the relationship.
Please do give it a try - it should be interesting to do so.
@ M. Peer Mohamed Sardhar;
Dear Sir, thanks for your appreciation.
In the given situation, I feel that guiding the person in discovering and acquiring a clear concept would be more effective than just doling out an answer (which he might forget within a week).
Warm regards.
From India, Delhi
Dear Snowwhite,
I am no HR expert. However, I have learnt how to search for any information I require using Google. Then read the necessary material, digest and synthsise the info to answer queries. I suggest that you do the same.
Raj Kumar has given you a pointer as to what to search for. I precisely did that and found a website where I could gather the difference between Grievance Procedure and Grievance Redressal Procedure, which is a subset of the former.
I hope this response motivates you to explore for yourself and then post your answer for coments.
Have a lovely day.
Simhan
From United Kingdom
I am no HR expert. However, I have learnt how to search for any information I require using Google. Then read the necessary material, digest and synthsise the info to answer queries. I suggest that you do the same.
Raj Kumar has given you a pointer as to what to search for. I precisely did that and found a website where I could gather the difference between Grievance Procedure and Grievance Redressal Procedure, which is a subset of the former.
I hope this response motivates you to explore for yourself and then post your answer for coments.
Have a lovely day.
Simhan
From United Kingdom
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Unit 13 Grievance and Grievance Procedure.ppt
THE ESSENTIAL PERQUISITES OF A GRIEVANCE HANDLING PROCEDURE.doc