Hi all,
Thanks for your view. I am working for a mid-sized software development firm in Hyderabad. I just want to conduct a survey on our client satisfaction. All clients are UK-based. All I need is a standard format for a "Client Satisfaction Survey." It is very urgent. Please help me out in creating the same.
Please forward the survey to vaka22582@yahoo.com.
Thank you!
From India, Hyderabad
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Thanks for your view. I am working for a mid-sized software development firm in Hyderabad. I just want to conduct a survey on our client satisfaction. All clients are UK-based. All I need is a standard format for a "Client Satisfaction Survey." It is very urgent. Please help me out in creating the same.
Please forward the survey to vaka22582@yahoo.com.
Thank you!
From India, Hyderabad
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First of all, thanks for your reply. I have spent some time on search engines like Google and found some sample formats that suit voice-based processes, not for software. I am looking for a format that will help us get the right feedback from our software clients. Please look into this and give me your advice.
From India, Hyderabad
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From India, Hyderabad
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Customer Satisfaction Surveys and Questionnaire Templates
A Sample Customer Satisfaction Survey from Polaris (link updated to site home) (Search on Cite | Search on Google)
(link outdated-removed) (Search on Cite | Search on Google)
Client Satisfaction Surveys - Tips (link updated to site home) (Search on Cite | Search on Google)
web.mit.edu/ist/survey/2005/executive-summary.pdf -
I hope info at some of these sites is of some use to you.
Narasimhan
From United Kingdom
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1639A Sample Customer Satisfaction Survey from Polaris (link updated to site home) (Search on Cite | Search on Google)
(link outdated-removed) (Search on Cite | Search on Google)
Client Satisfaction Surveys - Tips (link updated to site home) (Search on Cite | Search on Google)
web.mit.edu/ist/survey/2005/executive-summary.pdf -
I hope info at some of these sites is of some use to you.
Narasimhan
From United Kingdom
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