Deal All, I would like to share a PDF on Customer Relations and Service. I made this PDF for my Organisation to train the Staffs. Hope you all will like it.
From United Kingdom, Preston
79From United Kingdom, Preston
Vinika, Presentation is very well done. Keep it up !! I liked the Quadrants you used the different kinds of customers' expectations. I think I am going to use them. That is very well thought. I dont know but until I see the Facilitator's Guide if you did include any of the Role Plays and Games that will supplement the PPT. Great Work !!
From India, Hyderabad
From India, Hyderabad
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Improving Customer Service.ppt
Customer Service Tools.pdf
Celebrating Customer Service 2000.zip