Hi Friends, Here’a a PPT on Telephone etiquettes for my BPO friends May be it is helpful to others as well Hope this is useful..... Regards, Shilpi
From India, Delhi
4From India, Delhi
hey shilpi... the presentation is good...could u add some more stuff... such as happy to help by vodaphone...which impressess the customer...??? haritha
From India, Thiruvananthapuram
From India, Thiruvananthapuram
Can I have PPT on etiquette for the use of Hotel Management students and staff, preferably with appropriate expressions (short sentences) ?
May be you could suggest some links ?
Most of my students & staff are from the Hindi speaking areas or/& other languages and dialects speaking. As such intonation as well as grammar part is not good, for this we are taking recourse to other remedial steps. As far as Etiquette & Manners are concerned I am lloking for material/PPT with short spoken sentences. We are also working on the Body Behaviour/Language. In fact I desire to integrate all these and end up with Grooming (dress etc).
ANY HELP ?
SUGGESTIONS ?
RE
From India, Delhi
May be you could suggest some links ?
Most of my students & staff are from the Hindi speaking areas or/& other languages and dialects speaking. As such intonation as well as grammar part is not good, for this we are taking recourse to other remedial steps. As far as Etiquette & Manners are concerned I am lloking for material/PPT with short spoken sentences. We are also working on the Body Behaviour/Language. In fact I desire to integrate all these and end up with Grooming (dress etc).
ANY HELP ?
SUGGESTIONS ?
RE
From India, Delhi
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Telephone Etiquettes.ppt
Telephone Etiquettes - HANDOUT.doc