hey all
could any body help me out with a competency dictionary and also how to break down competencies for various levels of employees
for eg
If job knowledge is a competency, then it would be different for a level 1 employee(say GM) and different for a level 4 employee (say VP)...how do i go about defining the competencies for levels
can anybody forward some material regarging the same
thanks
Sajita Nair
From India, Mumbai
could any body help me out with a competency dictionary and also how to break down competencies for various levels of employees
for eg
If job knowledge is a competency, then it would be different for a level 1 employee(say GM) and different for a level 4 employee (say VP)...how do i go about defining the competencies for levels
can anybody forward some material regarging the same
thanks
Sajita Nair
From India, Mumbai
Hi ,
I need some help with respect to competencies. I have been working on a tool to map competencies in the organisation. This is what i have done so far :
Identified the various competencies that should be held by members of the org. Along with the various levels of these competencies required by them .
Now i have asked various heads of department to rank each individual in their departments according to the levels of competencies that they currently have using the tool i had developed.
Using the data given by the heads of dept. I intend to identify gaps in competencies in the organisation .
Am i on the right track >??
Also what is the difference between competency mapping and profiling .
Help will be greatly appriciated .
Thanks
Karan
From India, Pune
I need some help with respect to competencies. I have been working on a tool to map competencies in the organisation. This is what i have done so far :
Identified the various competencies that should be held by members of the org. Along with the various levels of these competencies required by them .
Now i have asked various heads of department to rank each individual in their departments according to the levels of competencies that they currently have using the tool i had developed.
Using the data given by the heads of dept. I intend to identify gaps in competencies in the organisation .
Am i on the right track >??
Also what is the difference between competency mapping and profiling .
Help will be greatly appriciated .
Thanks
Karan
From India, Pune
hey karan
could you share with me whtever you hv done for the organisation...coz i feel you are a step ahead of me...you need not mention the organisation's or employees details...but only the competency and various levels.....i assure you tht it will be kept confidential
would be of gr8 help if you do so...u cud post a reply here or mail me to
Regards
Sajita Nair
From India, Mumbai
could you share with me whtever you hv done for the organisation...coz i feel you are a step ahead of me...you need not mention the organisation's or employees details...but only the competency and various levels.....i assure you tht it will be kept confidential
would be of gr8 help if you do so...u cud post a reply here or mail me to
Regards
Sajita Nair
From India, Mumbai
hey karan thnx for the instant help...will go thru it and get back to you if any further help required thnx a ton :D Sajita
From India, Mumbai
From India, Mumbai
hi sajita,
is the problem solved or do want to resolve the issue on comp dictionary and understanding the levels. Since it was late date issue i am doubtful as to whether you need a help.
I am presently working in CBM process and have worked for clients like Pepsico, Brakes India, etc... Any help message me i will return back to you.
Dr. Kavita Shanmughan
OD Facilitator
Centre for Excellene in Organization Pvt Ltd. (Consulting firm)
From India, Madras
7is the problem solved or do want to resolve the issue on comp dictionary and understanding the levels. Since it was late date issue i am doubtful as to whether you need a help.
I am presently working in CBM process and have worked for clients like Pepsico, Brakes India, etc... Any help message me i will return back to you.
Dr. Kavita Shanmughan
OD Facilitator
Centre for Excellene in Organization Pvt Ltd. (Consulting firm)
From India, Madras
Dear Dr. Kavita,
Iam currently working as an HR Executive with an IT firm having 60 employees. iam interested in doing a competency mapping of the organization. I have gone through many articles regarding competency mapping but unable to get the practical approach. Can you kindly suggest me the practical approach I should take. I will be highly obliged if you can provide me with a flowchart.
Thanks & Regards
Parikshit Roy.
From India, Delhi
Iam currently working as an HR Executive with an IT firm having 60 employees. iam interested in doing a competency mapping of the organization. I have gone through many articles regarding competency mapping but unable to get the practical approach. Can you kindly suggest me the practical approach I should take. I will be highly obliged if you can provide me with a flowchart.
Thanks & Regards
Parikshit Roy.
From India, Delhi
Hi,
I have started working on competency mapping in our organisation.
I have done some work and am now stuck. It seems some of you have done some amount of work in this line can you share it with me at my e-mail ID
Thanks and regards
Jacintha
From India, Mumbai
I have started working on competency mapping in our organisation.
I have done some work and am now stuck. It seems some of you have done some amount of work in this line can you share it with me at my e-mail ID
Thanks and regards
Jacintha
From India, Mumbai
In layman understanding, Competency Dictionary is a document wherein the competency is defined in a comprehensive manner and indicators are framed out of that definition.
For example:
Customer Sensitivity: Understand the customer's need and ensure customer satisfaction.
Indicators:
1. Understand the explicit needs of the customer
2. Understands the needs of the customer by probing and seeking feedback
3. Understands the needs by clarifying his/her understanding in the same line with the customer requirement.
4. Ensure that he/she is personally available to the customer
5. Keeps in mind the organizational interest to satisfy the customer
6. Understand the implicit needs of the customer
7. Looks for various alternatives to resolve customer complains
8.Assess the pros and cons of the solution
9. Choose the best solution that ensure customer satisfaction
10. Builds a climate of customer delight and creates a good organizational image.
This is one form of competency dictionary. this is a sample of very simple competency dictionary.
Also remember that competency dictionary should also highlight the proficiency levels among these indicators.
Hope this example is helpful for you to develop the dictionary.
regards
Dr. Kavita Shamughan
From India, Madras
For example:
Customer Sensitivity: Understand the customer's need and ensure customer satisfaction.
Indicators:
1. Understand the explicit needs of the customer
2. Understands the needs of the customer by probing and seeking feedback
3. Understands the needs by clarifying his/her understanding in the same line with the customer requirement.
4. Ensure that he/she is personally available to the customer
5. Keeps in mind the organizational interest to satisfy the customer
6. Understand the implicit needs of the customer
7. Looks for various alternatives to resolve customer complains
8.Assess the pros and cons of the solution
9. Choose the best solution that ensure customer satisfaction
10. Builds a climate of customer delight and creates a good organizational image.
This is one form of competency dictionary. this is a sample of very simple competency dictionary.
Also remember that competency dictionary should also highlight the proficiency levels among these indicators.
Hope this example is helpful for you to develop the dictionary.
regards
Dr. Kavita Shamughan
From India, Madras
Dear Parikshit,
I can certainly help you in mapping the competency but there are hundreds of approach to map the competency. If you refer to the simple flow of competency mapping as per CEO approach it is
1.Identify the competency
2. Competency Dictionary
3. Assessment Centre
4. Gap Analysis
5. Development Plan
Regards
Dr. Kavita Shanmughan
From India, Madras
I can certainly help you in mapping the competency but there are hundreds of approach to map the competency. If you refer to the simple flow of competency mapping as per CEO approach it is
1.Identify the competency
2. Competency Dictionary
3. Assessment Centre
4. Gap Analysis
5. Development Plan
Regards
Dr. Kavita Shanmughan
From India, Madras
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Competency dictionary.zip