hi, I am doing a summer project for an IT company. can someone please tell me the competencies required by HR professionals at each level as in for a beginner, manager and a executive?
From India, Bangalore
From India, Bangalore
Competence basically refers to a particular set of Skills, Knowledge, Abilities and Attributes/personality traits required to produce superior performance on a particular job function.
For the HR Profession, there are Technical Skills of course and then other required Knowledge and attributes. HR competence is the same everywhere the only difference is that you must understand the business of the specific industry and company where you find yourself.
For an IT company therefore you must understand the terminologies, peculiar skills of the engineers, the IT trend e.g. certifications, etc. and the business.
Most people in the HR profession have what is termed generalist HR skills while some have specialized and developed their career in one specific HR field e.g. Technical Trainer, Human Resource Information System Specialist, Manager, Professional Recruiters, Corporate labor/Industrial Relations Director, etc.
Functions of HR Professionals also vary from company to company in terms of the size of the company, the industry, demands of the Management etc. Some companies focus quite often and place more demand on some HR functions than others. Therefore, "beginners" may be faced with some of the functions of an Executive and due to the demand on them, they rise to the challenge.
So I will give you HR functions generally and a generic responsibility/skill requirements for generalist HR and then highlight additional skills required by Managers.
Beginner skills include the following: (Remember it depends on the organization as the beginner, executive may be involved at the low levels of the functions while the manager has the overall responsibility for the functions.)
Technical/HR skills:
o Personnel Administration skills –
o Documentation – Staff leave, Medicals, etc etc.
o Staff Database - Staff Files/Records,
o Staff Attendance /Absenteeism issues, Discipline, etc
o Enforcement of Policies and procedures.
o Staff Orientation/Induction.
o Assist in Recruitment & Selection
o Staff Correspondence/Staff bulletin boards issues.
o Assist in the following where required:
o Analysis & Design of Work
o Recruitment & Selection
o Training & Development
o Performance Management.
o Reward & Recognition.
o Staff Motivation & Welfare.
An Executive has similar functions but at a much higher level of authority and responsibility.
o Personnel Administration skills –
o Documentation – Staff leave, Medicals, etc etc.
o Staff Database - Staff Files/Records,
o Staff Attendance /Absenteeism issues, Discipline, etc
o Enforcement of Policies and procedures.
o Staff Orientation/Induction.
o Assist in Recruitment & Selection
o Staff Correspondence/Staff bulletin boards issues.
o Analysis & Design of Work
o Recruitment & Selection
o Training & Development
o Performance Management.
o Reward & Recognition.
o Staff Motivation & Welfare.
Other skills and attributes include:
o Organizational Skills
o Attention to Detail.
o Computer Skills
o Communication Skills (Oral & Written)
o Honesty/Integrity
o Team Work.
o Motivation/Initiative
o Interpersonal Skills
o Presentation Skills for Executive.
HR Managerial Skills include: (The Manager of course has the overall responsibility for all the functions and is focused on the overall goal and strategy of the organization.)
o Analysis & Design of Work
o Recruitment & Selection
o Training & Development
o Career Development
o Succession Planning.
o Performance Management.
o Compensation: Reward & Recognition.
o Staff Motivation & Welfare.
o Policy review, formulation and communication.
o Employee Relations
o Conflict Resolution and Grievance Management
o Favourable and harmonious working relationship amount employees
o Regulatory Issues - Compliance of the company with federal, state and local regulations and labour laws
o Cost Management/Control
o Cost effective hiring, training, staff programmes etc.
o Ensure budgets are not exceeded and expenses are belw budget where possible.
Additional Skills for Managers include: (It is assumed that they should possess other attributes stated above).
o Decision Making Skills
o Interpersonal Skills
o Communication Skills
o Team Development Skills
o Presentation Skills
o Organizational Skills.
o Leadership Skills (Mentoring, Coaching, directing etc etc.)
Hope this helps. If you require further clarification you can still contact me.
From Nigeria
1For the HR Profession, there are Technical Skills of course and then other required Knowledge and attributes. HR competence is the same everywhere the only difference is that you must understand the business of the specific industry and company where you find yourself.
For an IT company therefore you must understand the terminologies, peculiar skills of the engineers, the IT trend e.g. certifications, etc. and the business.
Most people in the HR profession have what is termed generalist HR skills while some have specialized and developed their career in one specific HR field e.g. Technical Trainer, Human Resource Information System Specialist, Manager, Professional Recruiters, Corporate labor/Industrial Relations Director, etc.
Functions of HR Professionals also vary from company to company in terms of the size of the company, the industry, demands of the Management etc. Some companies focus quite often and place more demand on some HR functions than others. Therefore, "beginners" may be faced with some of the functions of an Executive and due to the demand on them, they rise to the challenge.
So I will give you HR functions generally and a generic responsibility/skill requirements for generalist HR and then highlight additional skills required by Managers.
Beginner skills include the following: (Remember it depends on the organization as the beginner, executive may be involved at the low levels of the functions while the manager has the overall responsibility for the functions.)
Technical/HR skills:
o Personnel Administration skills –
o Documentation – Staff leave, Medicals, etc etc.
o Staff Database - Staff Files/Records,
o Staff Attendance /Absenteeism issues, Discipline, etc
o Enforcement of Policies and procedures.
o Staff Orientation/Induction.
o Assist in Recruitment & Selection
o Staff Correspondence/Staff bulletin boards issues.
o Assist in the following where required:
o Analysis & Design of Work
o Recruitment & Selection
o Training & Development
o Performance Management.
o Reward & Recognition.
o Staff Motivation & Welfare.
An Executive has similar functions but at a much higher level of authority and responsibility.
o Personnel Administration skills –
o Documentation – Staff leave, Medicals, etc etc.
o Staff Database - Staff Files/Records,
o Staff Attendance /Absenteeism issues, Discipline, etc
o Enforcement of Policies and procedures.
o Staff Orientation/Induction.
o Assist in Recruitment & Selection
o Staff Correspondence/Staff bulletin boards issues.
o Analysis & Design of Work
o Recruitment & Selection
o Training & Development
o Performance Management.
o Reward & Recognition.
o Staff Motivation & Welfare.
Other skills and attributes include:
o Organizational Skills
o Attention to Detail.
o Computer Skills
o Communication Skills (Oral & Written)
o Honesty/Integrity
o Team Work.
o Motivation/Initiative
o Interpersonal Skills
o Presentation Skills for Executive.
HR Managerial Skills include: (The Manager of course has the overall responsibility for all the functions and is focused on the overall goal and strategy of the organization.)
o Analysis & Design of Work
o Recruitment & Selection
o Training & Development
o Career Development
o Succession Planning.
o Performance Management.
o Compensation: Reward & Recognition.
o Staff Motivation & Welfare.
o Policy review, formulation and communication.
o Employee Relations
o Conflict Resolution and Grievance Management
o Favourable and harmonious working relationship amount employees
o Regulatory Issues - Compliance of the company with federal, state and local regulations and labour laws
o Cost Management/Control
o Cost effective hiring, training, staff programmes etc.
o Ensure budgets are not exceeded and expenses are belw budget where possible.
Additional Skills for Managers include: (It is assumed that they should possess other attributes stated above).
o Decision Making Skills
o Interpersonal Skills
o Communication Skills
o Team Development Skills
o Presentation Skills
o Organizational Skills.
o Leadership Skills (Mentoring, Coaching, directing etc etc.)
Hope this helps. If you require further clarification you can still contact me.
From Nigeria
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New Competencies for HR.doc