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IBL HR Manager
Helle members, I’m working for startup NBFC in Surat and we want to hire Customer Service manager and team. Please share job description and responsibilities.
From India, Surat
Dinesh Divekar
7879

Dear member,

The Job Description (JD) refers to written informative documentation that states the duties, tasks, responsibilities and qualifications of a job, based on the findings of a job analysis. The JD is used either in the recruitment process to inform the applicants of the job profile and requirements or in the performance management process to evaluate the employee’s performance.

If you don't the know JD of the position, then how will you hire a candidate? A JD borrowed from another resource may not suffice your purpose. Against this backdrop, there is a risk of wrong recruitment. Why do you wish to take this risk?

Against this backdrop, the situation merits the elevation of your competence in designing JDs and job responsibilities. These are the basic functions of an HR professional. In zeal for helping, some senior members may spoon-feed you, however, this spoon-feeding will do more harm than good.

On Google, the JDs for the position you asked for are readily available. You may choose a suitable one, make amendments as required and get it approved by the approving authority.

Thanks,

Dinesh Divekar

From India, Bangalore
IBL HR Manager
Sir thanks for your response. I need JD just have an idea of the role that we are looking for is the same level in other firms or are we missing something. We need to hire the right people who can serve the purpose of the role.
From India, Surat
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