Dear Sir,

We have paid the October 2021 month's ECR, and at the time of payment, we faced an error 'Awaiting Payment Confirmation from Bank.'

Later, I verified it several times through View Locked Challan Status. Despite multiple verifications, the result shows 'Unable to get transaction status from the bank.' However, the payment was already deducted from the bank at the time of payment. Can I reject this transaction? Please suggest what to do.

From India, Delhi
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Dear Sir,

We have paid the July 2023 month's ECR, and at the time of payment, we faced an error 'Awaiting Payment Confirmation from Bank.'

Later, I verified it multiple times from the View Locked Challan Status. Despite verifying it many times, it still shows 'Unable to get transaction status from the bank.' However, the payment was already deducted from the bank during the payment process. After 10 hours, I rejected this transaction. Unfortunately, the payment has not been returned to my account. Please suggest what steps to take next.

From India, Durgapur
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same issue...what to do please suggest....
From India, Dimapur
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Dear Sir,

We have paid the current month's ECR, and at the time of payment, we faced an error "Awaiting Payment Confirmation from Bank."

Later, I verified it multiple times from View Locked Challan Status. However, each time I checked, it showed "Unable to get transaction status from bank," even though the payment was already deducted from the bank at the time of payment.

Is it possible to reject this transaction? Please suggest what steps to take.

From India, Bengaluru
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We have also paid the current month's ECR. At the time of payment, we faced an error 'Awaiting Payment Confirmation from Bank'. Later, I verified it through View Locked Challan Status multiple times, but it consistently showed 'Unable to get transaction status from the bank', even though the payment had already been deducted by the bank. Can I reject this transaction?

We have also faced the same problem. Please suggest what to do.


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We have also paid the current month's ECR, and at the time of payment, we faced an error 'Awaiting Payment Confirmation from Bank.' Then, a few times later, I have verified it from View Locked Challan Status. I have verified it many times, but it resulted as 'Unable to get transaction status from the bank.' However, the payment was already deducted from the bank at the time of payment. Can I reject this transaction?

We have also faced the same problem. Please suggest what to do.

From India, Bengaluru
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