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Dear Hari Priya,

You opened a good debate. You cannot differentiate and confirm the importance between the people and process because it is like the question of which comes first, the egg or the chicken. Without a structured process, people cannot move forward; that is why we write SOPs. People may change, which should not affect the systems and organizational processes and procedures.

On the other side of the coin, people are the ones who structure and improvise the systems and procedures. No modifications or developments in the systems will occur on their own; it is the people who drive these changes. In my opinion, there should be a bit more weightage towards the people because in new organizations, setting up the systems and processes is solely done by people.

Thanks and regards,
Kameswarao

From India, Hyderabad
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My view is that both are like two eyes of a human being, you can’t compramise either one. Both are important to the organisation. Regards Srikanth
From India, Madras
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Hi,

According to me, people are more important than the process because if you hire the right people, they will build the right process for the organization. However, if you have a very upgraded process but the people are not up to par, then it is just a waste for the company.

From India, Guwahati
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Dear Haripriya,

It's a good question, that who is important. According to me, we can make a process effective and productive if we know our people, what their set of requirements are. We can flow the process.


From India, Calcutta
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